Bug#535056: Nothing printed even if print job completed ok
Package: hpijs
Version: 3.9.4b-1
Severity: important
During my recent upgrade to Debian unstable I completed lost the
possibility to print. What happen is that my print job are processed but
no pages are really printed. Moreover, once a print job is complete the
printer is in a strange state: its display show the text "hp photosmart"
as usual, the power light is green, but the power off button does not
work. The only solution is to remove the power cable and replug it
later. Printer is HP Photosmart 7660.
While printing I have these processes running:
root 6207 0.0 0.1 9344 3092 ? Ss 22:19 0:00 /usr/sbin/cupsd
lp 6288 0.2 0.2 18360 6204 ? S 22:20 0:00 \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp 6326 0.0 0.1 18364 3168 ? S 22:20 0:00 | \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp 6327 0.0 0.1 18368 3136 ? S 22:20 0:00 | \_ photosmart_7600 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
lp 6328 1.9 1.5 52900 32344 ? S 22:20 0:00 | \_ gs -dFirstPage=1 -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -sDeviceManufacturer=HEWLETT-PACKARD -sDeviceModel=deskjet 5600 -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- /var/spool/cups/tmp/foomatic-6jLdkI
lp 6330 1.0 0.0 7484 2060 ? S 22:20 0:00 | \_ hpijs
lp 6289 0.0 0.0 5228 1512 ? S 22:20 0:00 \_ hp:/usb/photosmart_7600_series?serial=MY3B7320S1K2 88 giuseppe Stampa del programma F24_S_STAM 1 DryTime=Zero PageSize=A4 Quality=FromPrintoutMode InputSlot=Default number-up=1 PrintoutMode=Normal Duplex=None job-uuid=urn:uuid:7187f452-6535-304d-4914-8d15d3565ad4
Previously, when a print job was sent to the printer, the printer green
light used to blink. Now this does not happen anymore.
If I run a print job when the usb cable is not connected, I correcly see
error messages in syslog, like this:
Jun 28 22:25:12 scarafaggio photosmart_7600_series?serial=MY3B7320S1K2: io/hpmud/musb.c 1104: unable to open hp:/usb/photosmart_7600_series?serial=MY3B7320S1K2
Jun 28 22:25:12 scarafaggio photosmart_7600_series?serial=MY3B7320S1K2: prnt/backend/hp.c 710: INFO: open device failed stat=12; will retry in 30 seconds...
Moreover, if I start cups while the printer is not connected, the
restart the printer, then plug the usb cable => the printer correctly
print the first print job, then the printer hangs. Second job is left is
processed but nothing is printer on paper.
Bye,
Giuseppe
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