Bug#510857: cupsys: cups print jobs hang since upgrade to Etch
Package: cupsys
Version: 1.2.7-4etch6
Severity: grave
Justification: renders package unusable
The bug seems related to several other "upgrade-ones "in the DB
- I try to provide more detail:
my bug may seem similiar to #480178, but reinstalling the printer does
not solve the problem.
My printer is a HP LaserJet 2200dn configured as a network printer
like this (/etc/cups/printers.conf):
------------
# Printer configuration file for CUPS v1.2.7
# Written by cupsd on 2009-01-05 12:58
<Printer lj2200>
Info HP LaserJet mit Duplexeinheit
Location Stadlau
DeviceURI ipp://lj
State Idle
StateTime 1231156647
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>
------------
ping to the printer works, as does the web interface to CUPS on localhost:631
(/etc/hosts) contains:
------------
10.0.0.200 lj2200.faltl.com lj
------------
The driver selected in CUPS configuration for the printer is
"HP LaserJet - CUPS+Gutenprint v5.0.0 (en)"
Since the upgrade to Etch, it is no longer possible to print with
CUPS. The print jobs get queued, but hang in the queue indefinitely
according to 'lpq'. At the same time it is possible to print from
OpenOffice to the same printer from the same machine. This may be
due to the existence of /usr/sbin/hpiod and /usr/sbin/hpssd, that
seem new to me since Etch (there are no man pages to these daemons
- another bug imo).
It is possible to remove the hanging jobs with 'lprm'.
To track down the problem I looked into the Cups error log
(http://localhost.localdomain:631/admin/log/error_log) containing:
---------------
[05/Jan/2009:12:04:55 +0100] [Job 12] /undefined in Îݸ
E [05/Jan/2009:12:04:55 +0100] PID 2510
(/usr/lib/cups/filter/pstoraster) stopped with status 1!
E [05/Jan/2009:12:31:25 +0100] Restart-Job: Unauthorized
E [05/Jan/2009:12:31:42 +0100] [Job 12] /undefined in Îݸ
E [05/Jan/2009:12:31:42 +0100] PID 3101
(/usr/lib/cups/filter/pstoraster) stopped with status 1!
E [05/Jan/2009:12:35:16 +0100] CUPS-Reject-Jobs: Unauthorized
E [05/Jan/2009:12:35:16 +0100] CUPS-Reject-Jobs: Unauthorized
E [05/Jan/2009:12:35:43 +0100] Pause-Printer: Unauthorized
E [05/Jan/2009:12:38:17 +0100] CUPS-Delete-Printer: Unauthorized
E [05/Jan/2009:12:40:41 +0100] CUPS-Delete-Printer: Unauthorized
E [05/Jan/2009:12:57:27 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [05/Jan/2009:12:58:36 +0100] CUPS-Add-Modify-Printer: Unauthorized
E [05/Jan/2009:12:59:30 +0100] [Job 16] pdftops-options: -cfg
/etc/cups/pdftops.conf
E [05/Jan/2009:12:59:30 +0100] [Job 16] /undefined in Îݸ
E [05/Jan/2009:12:59:30 +0100] PID 3673
(/usr/lib/cups/filter/pstoraster) stopped with status 1!
--------------
The "Job 12" is from before reinstalling the printer, "Job 16"
after deleting and reinstalling.
There is no file '/etc/cups/pdftops.conf' on my machine, at least
not since Etch.
As I assume the problem is coupled with the advent of hplip:
-------------
ajf8:/etc/cups# dpkg -l hplip
....
ii hplip 1.6.10-3etch1 HP Linux Printing and Imaging System (HPLIP)
-------------
Personal Comment: printing worked perfectly for me before Etch.
I never asked for a hplip-system, so what point is there in having
two printing daemons that eventually just clash?
-- System Information:
Debian Release: 4.0
APT prefers stable
APT policy: (500, 'stable'), (1, 'stable')
Architecture: i386 (i686)
Shell: /bin/sh linked to /bin/bash
Kernel: Linux 2.6.24.4-ajf
Locale: LANG=de_AT.UTF-8, LC_CTYPE=de_AT.UTF-8 (charmap=UTF-8)
Versions of packages cupsys depends on:
ii adduser 3.102 Add and remove users and groups
ii cupsys-common 1.2.7-4etch6 Common UNIX Printing System(tm) -
ii debconf [debconf-2. 1.5.11etch2 Debian configuration management sy
ii gs-esp 8.15.3.dfsg.1-1etch1 The Ghostscript PostScript interpr
ii libc6 2.3.6.ds1-13etch8 GNU C Library: Shared libraries
ii libcupsimage2 1.2.7-4etch6 Common UNIX Printing System(tm) -
ii libcupsys2 1.2.7-4etch6 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.0.2-1+etch2 simple interprocess messaging syst
ii libgnutls13 1.4.4-3+etch1 the GNU TLS library - runtime libr
ii libldap2 2.1.30-13.3 OpenLDAP libraries
ii libpam0g 0.79-5 Pluggable Authentication Modules l
ii libpaper1 1.1.21 Library for handling paper charact
ii libslp1 1.2.1-6.2 OpenSLP libraries
ii lsb-base 3.1-23.2etch1 Linux Standard Base 3.1 init scrip
ii patch 2.5.9-4 Apply a diff file to an original
ii perl-modules 5.8.8-7etch6 Core Perl modules
ii poppler-utils [xpdf 0.4.5-5.1etch3 PDF utilitites (based on libpopple
ii procps 1:3.2.7-3 /proc file system utilities
ii zlib1g 1:1.2.3-13 compression library - runtime
Versions of packages cupsys recommends:
ii cupsys-client 1.2.7-4etch6 Common UNIX Printing System(tm) -
ii foomatic-filters 3.0.2-20061031-1.2 linuxprinting.org printer support
pn smbclient <none> (no description available)
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, parallel, socket, usb
Reply to: