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Bug#506699: marked as done (cups: fails to print with usblp0: error -84 reading from printer)

Your message dated Wed, 10 Dec 2008 07:19:56 -0800
with message-id <20081210151956.GG5923@piware.de>
and subject line Re: [Pkg-cups-devel] Bug#506699: cups: fails to print with usblp0: error -84 reading from printer
has caused the Debian Bug report #506699,
regarding cups: fails to print with usblp0: error -84 reading from printer
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
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-- 
506699: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=506699
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: Cups
Severity: normal
Version: 1.3.8-1lenny2

hellas!

first debian bug report ever... sorry if i did something wrong!
especially if cups is not the culprit.
i have a samsung usb printer attached to an old etch box.
it worked there for ~3 years (after i fiddled a lot with the driver provided by
samsung). i cant recall many details.
i did always compile my own kernel there and did not have any problems with the
printer whatsoever. atm it runs 2.6.23.11.
now i want to attach it to a similar (same chipset) pc running lenny (upgraded
from etch, where i used this printer remotely via cups).

this is the dmesg output i get when i turn the printer on (with 2.6.26-1):
[ 1647.191312] usb 1-1: new full speed USB device using uhci_hcd and address 4
[ 1647.433706] usb 1-1: configuration #1 chosen from 1 choice
[ 1647.453530] usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid
0x04E8 pid 0x3256
[ 1647.453968] usb 1-1: New USB device found, idVendor=04e8, idProduct=3256
[ 1647.453994] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1647.454014] usb 1-1: Product: Samsung ML-1520 Series
[ 1647.454030] usb 1-1: Manufacturer: Samsung Electronics Co., Ltd.
[ 1647.454047] usb 1-1: SerialNumber: 2X21BRJY201330..
[ 1648.467153] usblp0: nonzero read bulk status received: -84

i tried with all kernels i still have installed
(all linux-images from debian that got installed since setting up debian)
2.6.18-6
2.6.26-1
2.6.9
with both drivers available (foomatic gdi and splix):

the output changes sligthly, but the nonzero read error remains all the time.
when i try to print (with 2.6.26-1) dmesg gets spamed with:
...
[  352.069676] usblp0: error -84 reading from printer
[  352.070043] usblp0: nonzero read bulk status received: -84
[  352.070331] usblp0: error -84 reading from printer
[  352.071038] usblp0: nonzero read bulk status received: -84
[  352.071105] usblp0: nonzero write bulk status received: -71


cups/error_log (which is quite verbose due to level debug) so maybe i missed
something more important than this):
...
D [22/Nov/2008:17:41:39 +0100] [Job 9] Read 4096 bytes of print data...
E [22/Nov/2008:17:41:39 +0100] [Job 9] Unable to write print data: Input/output
error
D [22/Nov/2008:17:41:39 +0100] Discarding unused printer-state-changed event...
D [22/Nov/2008:17:41:39 +0100] PID 2667 (/usr/lib/cups/backend/usb) exited with
no errors.
D [22/Nov/2008:17:41:40 +0100] [Job 9] KID3 exited with status 0
D [22/Nov/2008:17:41:40 +0100] [Job 9] KID4 exited with status 9
D [22/Nov/2008:17:41:40 +0100] [Job 9] Renderer exit stat: 9
D [22/Nov/2008:17:41:40 +0100] [Job 9] Process dying with "error closing
*main::STDOUT", exit stat: 9
D [22/Nov/2008:17:41:40 +0100] [Job 9] error: Broken pipe (32)
D [22/Nov/2008:17:41:40 +0100] [Job 9] error closing *main::STDOUT
D [22/Nov/2008:17:41:40 +0100] [Job 9] KID3 finished
D [22/Nov/2008:17:41:40 +0100] [Job 9] Renderer process finished
D [22/Nov/2008:17:41:40 +0100] [Job 9] Killing process 2672 (KID3)
D [22/Nov/2008:17:41:40 +0100] [Job 9] Process dying with "Error closing
renderer", exit stat: 9
D [22/Nov/2008:17:41:40 +0100] [Job 9] error: Bad file descriptor (9)
D [22/Nov/2008:17:41:40 +0100] [Job 9] Error closing renderer
E [22/Nov/2008:17:41:40 +0100] PID 2666 (/usr/lib/cups/filter/foomatic-rip)
stopped with status 9!
D [22/Nov/2008:17:41:40 +0100] [Job 9] File 0 is complete.
E [22/Nov/2008:17:41:40 +0100] [Job 9] Job stopped due to filter errors.
...

google does not provide any hints :/

i hooked the printer up to a new pc (intel dg45id, ich10 southbridge) with
ubuntu intrepid. the splix driver does print a distorted test page, but the gdi
one works out of the box. i dont have the kernel messages from that pc atm, but
i could provide them, if needed.

the usb port should be ok, cardreader works when attached to it.

-- System Information:
Debian Release: lenny/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-1-686 (SMP w/1 CPU core)
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser               3.110              add and remove users and groups
ii  cups-common           1.3.8-1lenny2      Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0] 1.5.22             Debian configuration management sy
ii  ghostscript           8.62.dfsg.1-3.1    The GPL Ghostscript PostScript/PDF
ii  libavahi-compat-libdn 0.6.22-3           Avahi Apple Bonjour compatibility 
ii  libc6                 2.7-15             GNU C Library: Shared libraries
ii  libcups2              1.3.8-1lenny2      Common UNIX Printing System(tm) - 
ii  libcupsimage2         1.3.8-1lenny2      Common UNIX Printing System(tm) - 
ii  libdbus-1-3           1.2.1-4            simple interprocess messaging syst
ii  libgnutls26           2.4.2-1            the GNU TLS library - runtime libr
ii  libkrb53              1.6.dfsg.4~beta1-4 MIT Kerberos runtime libraries
ii  libldap-2.4-2         2.4.11-1           OpenLDAP libraries
ii  libpam0g              1.0.1-4            Pluggable Authentication Modules l
ii  libpaper1             1.1.23+nmu1        library for handling paper charact
ii  libslp1               1.2.1-7.4          OpenSLP libraries
ii  lsb-base              3.2-20             Linux Standard Base 3.2 init scrip
ii  perl-modules          5.10.0-17          Core Perl modules
ii  poppler-utils [xpdf-u 0.8.7-1            PDF utilitites (based on libpopple
ii  procps                1:3.2.7-8          /proc file system utilities
ii  ssl-cert              1.0.23             simple debconf wrapper for OpenSSL

Versions of packages cups recommends:
ii  avahi-utils           0.6.22-3           Avahi browsing, publishing and dis
ii  cups-client           1.3.8-1lenny2      Common UNIX Printing System(tm) - 
ii  foomatic-filters      3.0.2-20080211-3.2 OpenPrinting printer support - fil
ii  smbclient             2:3.2.4-1          a LanManager-like simple client fo

Versions of packages cups suggests:
ii  cups-bsd                1.3.8-1lenny2    Common UNIX Printing System(tm) - 
pn  cups-driver-gutenprint  <none>           (no description available)
pn  cups-pdf                <none>           (no description available)
ii  foomatic-db             20080211-2+nmu1  OpenPrinting printer support - dat
ii  foomatic-db-engine      3.0.2-20080211-1 OpenPrinting printer support - pro
pn  hplip                   <none>           (no description available)
pn  xpdf-korean | xpdf-japa <none>           (no description available)

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd

--- End Message ---
--- Begin Message --- 
Hello,

AmenophisIII [2008-12-10 10:32 +0100]:
> but it was indeed a hardware failure/incompatibility. 

Ah, thanks for reporting back. Thus I close this now.

> btw i tried to reach you in ##cups, but after idling a few days, i
> gave up.

I don't hang out there indeed. Bug trackers are a better place to
discuss bugs, more permanent and less synchronous.

Thanks!

Martin
-- 
Martin Pitt                        | http://www.piware.de
Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)

--- End Message ---
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