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Bug#436978: marked as done (hpijs: printout overflows page width)

Your message dated Wed, 15 Oct 2008 21:58:39 +1100
with message-id <200810152158.39965.msp@debian.org>
and subject line Fwd: Bug#436978: Bug:#436978 hpijs: printout overflows page width
has caused the Debian Bug report #436978,
regarding hpijs: printout overflows page width
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
436978: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=436978
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: hpijs
Version: 2.6.10+1.6.10-3
Severity: important

Hi,

sorry to bother you with my (weird) problem but I have search all around the web and couldn't find anybody reporting something like this.

The symptoms of this problem are quite simple to describe: Every pages I try to print overflow pages width; That's, the right-half of my pages are 
not printed.

I've no idea what's going on.

I think printing used to work ok during a few days after I bought the printer, (by the way it's an HP Photosmart C3180). Then, one day it began to 
print foolish.

Today, I tried to de-install (I'm really lost) the hpijs & co. packages and tried to re-install them using the following command:
    aptitude install hplip-base hplip hpijs hpijs-ppds hplip-data hplip-doc linuxprinting.org-ppds

But it doesn't help.

Here's a recap. of what is installed on my system relating to hp:

debian:/var/log# dpkg -l hp*
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé
|/ Err?=(aucune)/H=à garder/besoin Réinstallation/X=les deux (État,Err: majuscule=mauvais)
||/ Nom                 Version             Description
+++-===================-===================-======================================================
un  hp-ppd              <néant>             (aucune description n'est disponible)
un  hp-search-mac       <néant>             (aucune description n'est disponible)
un  hp2xx               <néant>             (aucune description n'est disponible)
un  hp48cc              <néant>             (aucune description n'est disponible)
ii  hpijs               2.6.10+1.6.10-3     HP Linux Printing and Imaging - gs IJS driver (hpijs)
ii  hpijs-ppds          2.6.10+1.6.10-3     HP Linux Printing and Imaging - HPIJS PPD files
un  hping2              <néant>             (aucune description n'est disponible)
un  hping3              <néant>             (aucune description n'est disponible)
ii  hplip               1.6.10-3            HP Linux Printing and Imaging System (HPLIP)
rc  hplip-base          0.9.3-3             HP Linux Printing and Imaging System - base system
ii  hplip-data          1.6.10-3            HP Linux Printing and Imaging - data files
ii  hplip-doc           1.6.10-3            HP Linux Printing and Imaging - documentation
un  hplip-ppds          <néant>             (aucune description n'est disponible)
un  hpoj                <néant>             (aucune description n'est disponible)
un  hpoj-xojpanel       <néant>             (aucune description n'est disponible)
un  hpsockd             <néant>             (aucune description n'est disponible)
un  hptalx              <néant>             (aucune description n'est disponible)

....and cups:

debian:/var/log# dpkg -l cupsys*
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé
|/ Err?=(aucune)/H=à garder/besoin Réinstallation/X=les deux (État,Err: majuscule=mauvais)
||/ Nom                 Version             Description
+++-===================-===================-======================================================
ii  cupsys              1.2.7-4             Common UNIX Printing System(tm) - server
ii  cupsys-bsd          1.2.7-4             Common UNIX Printing System(tm) - BSD commands
ii  cupsys-client       1.2.7-4             Common UNIX Printing System(tm) - client programs (Sys
ii  cupsys-common       1.2.7-4             Common UNIX Printing System(tm) - common files
ii  cupsys-driver-gimpp 5.0.0-3             printer drivers for CUPS
pn  cupsys-driver-gimpp <néant>             (aucune description n'est disponible)
ii  cupsys-driver-guten 5.0.0-3             printer drivers for CUPS
un  cupsys-pstoraster   <néant>             (aucune description n'est disponible)
un  cupsys-pt           <néant>             (aucune description n'est disponible)
un  cupsys-server       <néant>             (aucune description n'est disponible)
debian:/var/log#

Now, I've (finally) found something that might be related:

    http://www.mail-archive.com/hplip-help@lists.sourceforge.net/msg02431.html

So, here is the output of lsmod:

debian:/var/log# lsmod
Module                  Size  Used by
sd_mod                 19040  0
usb_storage            71840  0
scsi_mod              124168  2 sd_mod,usb_storage
usblp                  12768  0
ip_conntrack_ftp        7760  0
ipt_LOG                 6112  2
ipt_MASQUERADE          3712  1
iptable_nat             7044  1
ip_nat                 16876  2 ipt_MASQUERADE,iptable_nat
xt_state                2272  8
nvidia               4549908  12
ip_conntrack           49088  5 ip_conntrack_ftp,ipt_MASQUERADE,iptable_nat,ip_nat,xt_state
nfnetlink               6680  2 ip_nat,ip_conntrack
xt_tcpudp               3136  18
iptable_filter          3104  1
ip_tables              13028  2 iptable_nat,iptable_filter
x_tables               13316  6 ipt_LOG,ipt_MASQUERADE,iptable_nat,xt_state,xt_tcpudp,ip_tables
ppdev                   8676  0
lp                     11012  2
ipv6                  226016  8
dm_snapshot            15552  0
dm_mirror              19152  0
dm_mod                 50232  2 dm_snapshot,dm_mirror
snd_emu10k1_synth       6944  0
snd_emux_synth         30720  1 snd_emu10k1_synth
snd_seq_virmidi         6944  1 snd_emux_synth
snd_seq_midi_emul       5952  1 snd_emux_synth
snd_emu10k1           102656  3 snd_emu10k1_synth
snd_seq_dummy           3844  0
snd_seq_oss            28768  0
snd_seq_midi            8192  0
snd_seq_midi_event      7008  3 snd_seq_virmidi,snd_seq_oss,snd_seq_midi
snd_seq                45680  9 snd_emux_synth,snd_seq_virmidi,snd_seq_midi_emul,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_rawmidi            22560  3 snd_seq_virmidi,snd_emu10k1,snd_seq_midi
snd_ac97_codec         83104  1 snd_emu10k1
snd_ac97_bus            2400  1 snd_ac97_codec
snd_pcm_oss            38368  1
snd_mixer_oss          15200  1 snd_pcm_oss
snd_pcm                68676  3 snd_emu10k1,snd_ac97_codec,snd_pcm_oss
snd_seq_device          7820  8 snd_emu10k1_synth,snd_emux_synth,snd_emu10k1,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq,snd_rawmidi
snd_timer              20996  3 snd_emu10k1,snd_seq,snd_pcm
snd_page_alloc          9640  2 snd_emu10k1,snd_pcm
snd_util_mem            4672  2 snd_emux_synth,snd_emu10k1
snd_hwdep               8836  2 snd_emux_synth,snd_emu10k1
snd                    47012  15 
snd_emux_synth,snd_seq_virmidi,snd_emu10k1,snd_seq_oss,snd_seq,snd_rawmidi,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_device,snd_timer,snd_hwdep
emu10k1_gp              3840  0
soundcore               9248  2 snd
gameport               14632  2 emu10k1_gp
floppy                 53156  0
shpchp                 33024  0
pci_hotplug            28704  1 shpchp
i2c_i801                7468  0
intel_agp              21148  1
parport_pc             32132  1
parport                33256  3 ppdev,lp,parport_pc
i2c_core               19680  2 nvidia,i2c_i801
rtc                    12372  0
agpgart                29896  2 nvidia,intel_agp
psmouse                35016  0
serio_raw               6660  0
pcspkr                  3072  0
eth1394                18212  0
evdev                   9088  1
tsdev                   7520  0
ext3                  119240  4
jbd                    52456  1 ext3
mbcache                 8356  1 ext3
ide_generic             1408  0 [permanent]
usbhid                 37248  0
ide_cd                 36064  0
cdrom                  32544  1 ide_cd
ide_disk               14848  19
8139too                25120  0
ohci1394               30800  0
ieee1394               86904  2 eth1394,ohci1394
uhci_hcd               21164  0
8139cp                 21920  0
mii                     5344  2 8139too,8139cp
usbcore               112644  5 usb_storage,usblp,usbhid,uhci_hcd
piix                    9444  0 [permanent]
generic                 5476  0 [permanent]
ide_core              110504  6 usb_storage,ide_generic,ide_cd,ide_disk,piix,generic
thermal                13608  0
processor              28840  1 thermal
fan                     4804  0
raid1                  21056  7
md_mod                 70388  4 raid1

Do you have any idea of what would be the cause of the problem?

Thanks in advance for your help.

Cyrille

-- System Information:
Debian Release: 4.0
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.18-4-686
Locale: LANG=fr_BE@euro, LC_CTYPE=fr_BE@euro (charmap=ISO-8859-15)

--- End Message ---
--- Begin Message --- 
Cyrille,

As I haven't heard from your and your report is unreproducible from an old 
version of hplip, I'm closing this report now.

Mark


----------  Forwarded Message  ----------

Subject: Bug#436978: Bug:#436978 hpijs: printout overflows page width
Date: Sunday 15 June 2008
From: Mark Purcell <msp@debian.org>
To: Cyrille Bollu <cyrille.bollu@tiscali.be>

tags 436978 moreinfo, unreproducible
thanks

Cyrille,

A while ago you reported the attached bug, since then hplip/ hpjis have 
gone through a major upgrade.


Are you able to install hpijs from either the testing or unstable 
distributions, to acertain if your problem is resolved in later releases?

Thanks,
Mark


On Fri, 10 Aug 2007, Cyrille Bollu wrote:
> Package: hpijs
> Version: 2.6.10+1.6.10-3
> Severity: important
> 
> Hi,
> 
> sorry to bother you with my (weird) problem but I have search all around the 
web and couldn't find anybody 
reporting something like this.
> 
> The symptoms of this problem are quite simple to describe: Every pages I try 
to print overflow pages width; 
That's, the right-half of my pages are 
> not printed.
> 
> I've no idea what's going on.
> 
> I think printing used to work ok during a few days after I bought the 
printer, (by the way it's an HP 
Photosmart C3180). Then, one day it began to 
> print foolish.
> 
> Today, I tried to de-install (I'm really lost) the hpijs & co. packages and 
tried to re-install them using 
the following command:
>     aptitude install hplip-base hplip hpijs hpijs-ppds hplip-data hplip-doc 
linuxprinting.org-ppds
> 
> But it doesn't help.
> 
> Here's a recap. of what is installed on my system relating to hp:
> 
> debian:/var/log# dpkg -l hp*
> Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
> | État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé
> |/ Err?=(aucune)/H=à garder/besoin Réinstallation/X=les deux (État,Err: 
majuscule=mauvais)
> ||/ Nom                 Version             Description
> +++-===================-===================-
======================================================
> un  hp-ppd              <néant>             (aucune description n'est 
disponible)
> un  hp-search-mac       <néant>             (aucune description n'est 
disponible)
> un  hp2xx               <néant>             (aucune description n'est 
disponible)
> un  hp48cc              <néant>             (aucune description n'est 
disponible)
> ii  hpijs               2.6.10+1.6.10-3     HP Linux Printing and Imaging - 
gs IJS driver (hpijs)
> ii  hpijs-ppds          2.6.10+1.6.10-3     HP Linux Printing and Imaging - 
HPIJS PPD files
> un  hping2              <néant>             (aucune description n'est 
disponible)
> un  hping3              <néant>             (aucune description n'est 
disponible)
> ii  hplip               1.6.10-3            HP Linux Printing and Imaging 
System (HPLIP)
> rc  hplip-base          0.9.3-3             HP Linux Printing and Imaging 
System - base system
> ii  hplip-data          1.6.10-3            HP Linux Printing and Imaging - 
data files
> ii  hplip-doc           1.6.10-3            HP Linux Printing and Imaging - 
documentation
> un  hplip-ppds          <néant>             (aucune description n'est 
disponible)
> un  hpoj                <néant>             (aucune description n'est 
disponible)
> un  hpoj-xojpanel       <néant>             (aucune description n'est 
disponible)
> un  hpsockd             <néant>             (aucune description n'est 
disponible)
> un  hptalx              <néant>             (aucune description n'est 
disponible)
> 
> ....and cups:
> 
> debian:/var/log# dpkg -l cupsys*
> Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
> | État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé
> |/ Err?=(aucune)/H=à garder/besoin Réinstallation/X=les deux (État,Err: 
majuscule=mauvais)
> ||/ Nom                 Version             Description
> +++-===================-===================-
======================================================
> ii  cupsys              1.2.7-4             Common UNIX Printing System(tm) 
- server
> ii  cupsys-bsd          1.2.7-4             Common UNIX Printing System(tm) 
- BSD commands
> ii  cupsys-client       1.2.7-4             Common UNIX Printing System(tm) 
- client programs (Sys
> ii  cupsys-common       1.2.7-4             Common UNIX Printing System(tm) 
- common files
> ii  cupsys-driver-gimpp 5.0.0-3             printer drivers for CUPS
> pn  cupsys-driver-gimpp <néant>             (aucune description n'est 
disponible)
> ii  cupsys-driver-guten 5.0.0-3             printer drivers for CUPS
> un  cupsys-pstoraster   <néant>             (aucune description n'est 
disponible)
> un  cupsys-pt           <néant>             (aucune description n'est 
disponible)
> un  cupsys-server       <néant>             (aucune description n'est 
disponible)
> debian:/var/log#
> 
> Now, I've (finally) found something that might be related:
> 
>     http://www.mail-archive.com/hplip-
help@lists.sourceforge.net/msg02431.html
> 
> So, here is the output of lsmod:
> 
> debian:/var/log# lsmod
> Module                  Size  Used by
> sd_mod                 19040  0
> usb_storage            71840  0
> scsi_mod              124168  2 sd_mod,usb_storage
> usblp                  12768  0
> ip_conntrack_ftp        7760  0
> ipt_LOG                 6112  2
> ipt_MASQUERADE          3712  1
> iptable_nat             7044  1
> ip_nat                 16876  2 ipt_MASQUERADE,iptable_nat
> xt_state                2272  8
> nvidia               4549908  12
> ip_conntrack           49088  5 
ip_conntrack_ftp,ipt_MASQUERADE,iptable_nat,ip_nat,xt_state
> nfnetlink               6680  2 ip_nat,ip_conntrack
> xt_tcpudp               3136  18
> iptable_filter          3104  1
> ip_tables              13028  2 iptable_nat,iptable_filter
> x_tables               13316  6 
ipt_LOG,ipt_MASQUERADE,iptable_nat,xt_state,xt_tcpudp,ip_tables
> ppdev                   8676  0
> lp                     11012  2
> ipv6                  226016  8
> dm_snapshot            15552  0
> dm_mirror              19152  0
> dm_mod                 50232  2 dm_snapshot,dm_mirror
> snd_emu10k1_synth       6944  0
> snd_emux_synth         30720  1 snd_emu10k1_synth
> snd_seq_virmidi         6944  1 snd_emux_synth
> snd_seq_midi_emul       5952  1 snd_emux_synth
> snd_emu10k1           102656  3 snd_emu10k1_synth
> snd_seq_dummy           3844  0
> snd_seq_oss            28768  0
> snd_seq_midi            8192  0
> snd_seq_midi_event      7008  3 snd_seq_virmidi,snd_seq_oss,snd_seq_midi
> snd_seq                45680  9 
snd_emux_synth,snd_seq_virmidi,snd_seq_midi_emul,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
> snd_rawmidi            22560  3 snd_seq_virmidi,snd_emu10k1,snd_seq_midi
> snd_ac97_codec         83104  1 snd_emu10k1
> snd_ac97_bus            2400  1 snd_ac97_codec
> snd_pcm_oss            38368  1
> snd_mixer_oss          15200  1 snd_pcm_oss
> snd_pcm                68676  3 snd_emu10k1,snd_ac97_codec,snd_pcm_oss
> snd_seq_device          7820  8 
snd_emu10k1_synth,snd_emux_synth,snd_emu10k1,snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq,snd_rawmidi
> snd_timer              20996  3 snd_emu10k1,snd_seq,snd_pcm
> snd_page_alloc          9640  2 snd_emu10k1,snd_pcm
> snd_util_mem            4672  2 snd_emux_synth,snd_emu10k1
> snd_hwdep               8836  2 snd_emux_synth,snd_emu10k1
> snd                    47012  15 
> 
snd_emux_synth,snd_seq_virmidi,snd_emu10k1,snd_seq_oss,snd_seq,snd_rawmidi,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_device,snd_timer,snd_hwdep
> emu10k1_gp              3840  0
> soundcore               9248  2 snd
> gameport               14632  2 emu10k1_gp
> floppy                 53156  0
> shpchp                 33024  0
> pci_hotplug            28704  1 shpchp
> i2c_i801                7468  0
> intel_agp              21148  1
> parport_pc             32132  1
> parport                33256  3 ppdev,lp,parport_pc
> i2c_core               19680  2 nvidia,i2c_i801
> rtc                    12372  0
> agpgart                29896  2 nvidia,intel_agp
> psmouse                35016  0
> serio_raw               6660  0
> pcspkr                  3072  0
> eth1394                18212  0
> evdev                   9088  1
> tsdev                   7520  0
> ext3                  119240  4
> jbd                    52456  1 ext3
> mbcache                 8356  1 ext3
> ide_generic             1408  0 [permanent]
> usbhid                 37248  0
> ide_cd                 36064  0
> cdrom                  32544  1 ide_cd
> ide_disk               14848  19
> 8139too                25120  0
> ohci1394               30800  0
> ieee1394               86904  2 eth1394,ohci1394
> uhci_hcd               21164  0
> 8139cp                 21920  0
> mii                     5344  2 8139too,8139cp
> usbcore               112644  5 usb_storage,usblp,usbhid,uhci_hcd
> piix                    9444  0 [permanent]
> generic                 5476  0 [permanent]
> ide_core              110504  6 
usb_storage,ide_generic,ide_cd,ide_disk,piix,generic
> thermal                13608  0
> processor              28840  1 thermal
> fan                     4804  0
> raid1                  21056  7
> md_mod                 70388  4 raid1
> 
> Do you have any idea of what would be the cause of the problem?
> 
> Thanks in advance for your help.
> 
> Cyrille
> 
> -- System Information:
> Debian Release: 4.0
>   APT prefers stable
>   APT policy: (500, 'stable')
> Architecture: i386 (i686)
> Shell:  /bin/sh linked to /bin/bash
> Kernel: Linux 2.6.18-4-686
> Locale: LANG=fr_BE@euro, LC_CTYPE=fr_BE@euro (charmap=ISO-8859-15)
> 
> 
> 
> 



-------------------------------------------------------

--- End Message ---
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