Bug#463814: Bug:#463814 hplip: Hplip fails to recognize correctly installed devices

To: Mark Purcell <msp@debian.org>
Cc: Debian Bug Tracking System <463814-submitter@bugs.debian.org>
Subject: Bug#463814: Bug:#463814 hplip: Hplip fails to recognize correctly installed devices
From: David Baron <d_baron@012.net.il>
Date: Sun, 15 Jun 2008 18:02:36 +0300
Message-id: <[🔎] 200806151802.37244.d_baron@012.net.il>
Reply-to: David Baron <d_baron@012.net.il>, 463814-quiet@bugs.debian.org
In-reply-to: <[🔎] 200806151157.48704.msp@debian.org>
References: <20080203155131.30703.10934.reportbug@ip6-localhost> <[🔎] 200806151157.48704.msp@debian.org>

On Sunday 15 June 2008 04:57:41 Mark Purcell wrote:
> tags 463814 moreinfo
> thanks
>
> On Mon, 4 Feb 2008, David Baron wrote:
> > I start the toolkit. It finds no devices.
> > So I try to configure the device, go through all the steps and on
> > "finish", am back with no devices or unsupported device.
>
> David,
>
> Could I ask you to run the `hp-check -r` command and forward the results.

Attached.

>
> Also there are a lot of locale issues being reported, perhaps you could
> also try with LANG=C.

Did not seem to effect anything.

BTW, Latest off Sid --no change.

hp-check[9601]: info: :
Initializing. Please wait...
Debian

unstable

scheduler is running

1.3.7

Linux d_baron 2.6.23-rt1-davidb #3 SMP PREEMPT RT Wed Apr 9 16:00:58 IDT 2008 i686 GNU/Linux

warning: Invalid ppd_dir value: None
hp-check[9601]: info: :
hp-check[9601]: info: :---------------
hp-check[9601]: info: :| SYSTEM INFO |
hp-check[9601]: info: :---------------
hp-check[9601]: info: :
hp-check[9601]: info: :[01mBasic system information:[0m
hp-check[9601]: info: :Linux d_baron 2.6.23-rt1-davidb #3 SMP PREEMPT RT Wed Apr 9 16:00:58 IDT 2008 i686 GNU/Linux
hp-check[9601]: info: :
hp-check[9601]: info: :[01mDistribution:[0m
hp-check[9601]: info: :debian unstable
hp-check[9601]: info: :[01m
HPOJ running?[0m
hp-check[9601]: info: :No, HPOJ is not running (OK).
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking Python version...[0m
hp-check[9601]: info: :OK, version 2.5.2 installed
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking PyQt version...[0m
hp-check[9601]: info: :OK, version 3.17 installed.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking SIP version...[0m
error: SIP not installed or version not found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for CUPS...[0m
hp-check[9601]: info: :Status: scheduler is running
hp-check[9601]: info: :Version: 1.3.7
hp-check[9601]: info: :error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dbus/python-dbus...[0m
hp-check[9601]: info: :dbus daemon is running.
hp-check[9601]: info: :python-dbus version: 0.82.4
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :------------------------
hp-check[9601]: info: :| RUNTIME DEPENDENCIES |
hp-check[9601]: info: :------------------------
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: cups - Common Unix Printing System...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: cups-ddk - CUPS driver development kit...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: ppdev - Parallel port support kernel module....[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: PyQt - Qt interface for Python...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: python-ctypes - A foreign function library for Python...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: python-dbus - Python bindings for dbus...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: Python 2.3 or greater - Required for fax functionality...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: Reportlab - PDF library for Python...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: SANE - Scanning library...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: scanimage - Shell scanning program...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for dependency: xsane - Graphical scanner frontend for SANE...[0m
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :----------------------
hp-check[9601]: info: :| HPLIP INSTALLATION |
hp-check[9601]: info: :----------------------
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[9601]: info: :HPLIP 2.8.5 currently installed in '/usr/share/hplip'.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[9601]: info: :# hplip.conf.  Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.5.23

hp-check[9601]: info: :
hp-check[9601]: info: :-------------------------------
hp-check[9601]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[9601]: info: :-------------------------------
hp-check[9601]: info: :
hp-check[9601]: info: :No devices found.
hp-check[9601]: info: :
hp-check[9601]: info: :--------------------------
hp-check[9601]: info: :| DISCOVERED USB DEVICES |
hp-check[9601]: info: :--------------------------
hp-check[9601]: info: :
hp-check[9601]: info: :No devices found.
hp-check[9601]: info: :
hp-check[9601]: info: :---------------------------------
hp-check[9601]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[9601]: info: :---------------------------------
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :[01mHP690C[0m
hp-check[9601]: info: :[01m------[0m
hp-check[9601]: info: :Type: Unknown
hp-check[9601]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[9601]: info: :Device URI: parallel:/dev/lp0
hp-check[9601]: info: :PPD: /etc/cups/ppd/HP690C.ppd
hp-check[9601]: info: :PPD Description: HP DeskJet 690C Foomatic/hpijs, hpijs 2.8.4.2
hp-check[9601]: info: :Printer status: printer HP690C is idle.  enabled since Thu 15 May 2008 07:31:55 PM IDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[9601]: info: :[01mLQ-570[0m
hp-check[9601]: info: :[01m------[0m
hp-check[9601]: info: :Type: Unknown
hp-check[9601]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[9601]: info: :Device URI: parallel:/dev/lp0
hp-check[9601]: info: :PPD: /etc/cups/ppd/LQ-570.ppd
hp-check[9601]: info: :PPD Description: Epson LQ-570+ Foomatic/epson (recommended)
hp-check[9601]: info: :Printer status: printer LQ-570 is idle.  enabled since Thu 15 May 2008 07:48:05 PM IDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[9601]: info: :
hp-check[9601]: info: :----------------------
hp-check[9601]: info: :| SANE CONFIGURATION |
hp-check[9601]: info: :----------------------
hp-check[9601]: info: :
hp-check[9601]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking output of 'scanimage -L'...[0m
hp-check[9601]: info: :
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

hp-check[9601]: info: :
hp-check[9601]: info: :---------------------
hp-check[9601]: info: :| PYTHON EXTENSIONS |
hp-check[9601]: info: :---------------------
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
hp-check[9601]: info: :OK, found.
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :-----------------
hp-check[9601]: info: :| USB I/O SETUP |
hp-check[9601]: info: :-----------------
hp-check[9601]: info: :
hp-check[9601]: info: :
hp-check[9601]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[9601]: info: :
hp-check[9601]: info: :-----------
hp-check[9601]: info: :| SUMMARY |
hp-check[9601]: info: :-----------
hp-check[9601]: info: :
error: 5 errors and/or warnings.
hp-check[9601]: info: :
hp-check[9601]: info: :Please refer to the installation instructions at:
hp-check[9601]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[9601]: info: :
hp-check[9601]: info: :Done.

Reply to:

References:
- Bug#463814: Bug:#463814 hplip: Hplip fails to recognize correctly installed devices
  - From: Mark Purcell <msp@debian.org>

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