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Bug#389000: hplip: hp-info hang



Package: hplip
Version: 1.6.7-2
Severity: important

I can't use hp-toolbox or hp-info because it hang.
I can print with cups.
Here what i get with hp-info -g (last lines):

hp:/par/DESKJET_840C?device=/dev/parport0

hp-info[21112]: debug: Opening device: hp:/par/DESKJET_840C?device=/dev/parport0
hp-info[21112]: debug: (xmit) Sending data on channel (6)
hp-info[21112]: debug: 'msg=deviceopen\nio-mode=1\nio-scan-port=0\ndevice-uri=hp:/par/DESKJET_840C?device=/dev/parport0\nio-control=0\nio-mfp-mode=2\n'
hp-info[21112]: debug: (xmit) Reading data on channel (6)
hp-info[21112]: debug: 'msg=DeviceOpenResult\nresult-code=0\ndevice-id=1\n'
hp-info[21112]: debug: device-id=1
hp-info[21112]: debug: Opened device: hp (backend=hp:/par/DESKJET_840C?device=/dev/parport0,is_hp=True,bus=par,model=DESKJET_840C,dev=/dev/parport0,serial=,host=,port=1)
hp-info[21112]: debug: (xmit) Sending data on channel (6)
hp-info[21112]: debug: 'msg=deviceid\ndevice-id=1\n'
hp-info[21112]: debug: Exception: 99 (Unknown internal error)
error: Error opening device (Unknown internal error). Exiting.



-- System Information:
Debian Release: testing/unstable
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.16-2-k7
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)

Versions of packages hplip depends on:
ii  adduser                      3.97        Add and remove users and groups
ii  coreutils                    5.97-5      The GNU core utilities
ii  cupsys                       1.2.3-1     Common UNIX Printing System(tm) - 
ii  hplip-data                   1.6.7-2     HP Linux Printing and Imaging - da
ii  libc6                        2.3.6.ds1-4 GNU C Library: Shared libraries
ii  libcupsys2                   1.2.3-1     Common UNIX Printing System(tm) - 
ii  libgcc1                      1:4.1.1-13  GCC support library
ii  libsnmp9                     5.2.3-1     NET SNMP (Simple Network Managemen
ii  libssl0.9.8                  0.9.8c-1    SSL shared libraries
ii  libstdc++6                   4.1.1-13    The GNU Standard C++ Library v3
ii  libusb-0.1-4                 2:0.1.12-2  userspace USB programming library
ii  lsb-base                     3.1-15      Linux Standard Base 3.1 init scrip
ii  python                       2.4.3-11    An interactive high-level object-o
ii  python-qt3                   3.16-1.2    Qt3 bindings for Python
ii  python-support               0.5.1       automated rebuilding support for p

Versions of packages hplip recommends:
ii  cupsys-client              1.2.3-1       Common UNIX Printing System(tm) - 
ii  hpijs                      2.6.7+1.6.7-2 HP Linux Printing and Imaging - gs
ii  hpijs-ppds                 2.6.7+1.6.7-2 HP Linux Printing and Imaging - HP
pn  python-reportlab           <none>        (no description available)

-- no debconf information




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