Bug#393241: hplip: hp-sendfax does not work with OfficeJet 7410
Package: hplip
Version: 1.6.7-2
Severity: normal
All hp-sendfax does is hang indefinitely while trying to process an
input file. Here's the debug output from syslog:
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: ['application/pdf', 'application/postscript', 'application/vnd.hp-HPGL', 'application/x-cshell', 'application/x-csource', 'application/x-perl', 'application/x-shell', 'text/plain', 'text/html', 'image/gif', 'image/png', 'image/jpeg', 'image/tiff', 'image/x-bitmap', 'image/x-photocd', 'image/x-portable-anymap', 'image/x-portable-bitmap', 'image/x-portable-graymap', 'image/x-portable-pixmap', 'image/x-sgi-rgb', 'image/x-xbitmap', 'image/x-xpixmap', 'image/x-sun-raster', 'image/gif', 'image/png', 'image/jpeg', 'image/tiff', 'image/x-bitmap', 'image/x-photocd', 'image/x-portable-anymap', 'image/x-portable-bitmap', 'image/x-portable-graymap', 'image/x-portable-pixmap', 'image/x-sgi-rgb', 'image/x-xbitmap', 'image/x-xpixmap', 'image/x-sun-raster', 'application/octet-stream', 'application/vnd.cups-postscript', 'application/hplip-fax', 'application/x-python']
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: [<cupsext.Printer object at 0xa638bd90>, <cupsext.Printer object at 0xa638bdb8>, <cupsext.Printer object at 0xa638be08>, <cupsext.Printer object at 0xa638be30>, <cupsext.Printer object at 0xa638be80>, <cupsext.Printer object at 0xa638bea8>]
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (3)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=probedevicesfiltered\nfilter=fax\nbus=cups\nformat=cups\ntimeout=5\nttl=4\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (3)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=2\nencoding=none\nlength=197\ndata:\nhp:/net/Officejet_7400_series?ip=192.168.17.101 "Officejet_7400_series" "Officejet_7400_series" ""\nhpfax:/net/Officejet_7400_series?ip=192.168.17.101 "Officejet_7400_series" "Officejet_7400_series" ""\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: ['hpfax:/net/Officejet_7400_series?ip=192.168.17.101']
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: FAB command: hp-fab
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: pid=1549
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Using default 'C' locale
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Starting GUI loop...
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: URI: backend=hpfax, is_hp=True, bus=net, model=Officejet_7400_series, serial=, dev=, host=192.168.17.101, port=1
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Model/UI model: Officejet_7400_series/HP Officejet 7400 series
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: hpiod socket: 11
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: hpssd socket: 12
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=setalerts\nusername=tjacobs\nemail-from-address=\nemail-to-addresses=\nemail-alerts=False\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=setalertsresult\nresult-code=0\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querymodel\ndevice-uri=hpfax:/net/Officejet_7400_series?ip=192.168.17.101\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querymodelresult\ncopy-type=0\nscan-type=1\nr6-agent3-kind=3\nr4-agent2-kind=3\nr3-agent1-type=1\nr7-agent2-kind=3\nr2-agent1-type=1\npcard-type=1\nr1-agent1-type=1\nr6-agent4-kind=3\nr1-agent4-sku=100 (C9368AN)\nr7-agent1-kind=3\ncolor-cal-type=3\nr1-agent3-sku=99 (C9369WN)\nstatus-dynamic-counters=1\nr4-agent4-kind=3\nr3-agent4-kind=3\nr5-agent4-kind=3\nr7-agent4-kind=3\nr5-agent2-kind=3\nalign-type=1\nr6-agent2-sku=134/135\nr4-agent3-type=3\nr5-agent1-sku=130/131\nr1-agent2-type=2\nr6-agent1-sku=130/131\nr0-agent4-type=10\nr1-agent2-sku=95 (C8766WN)/97 (C9363WN)\nr1-agent3-kind=3\nsupport-type=2\nr0-agent1-type=1\nr7-agent1-sku=853/852\nr2-agent4-type=10\nr0-agent1-kind=3\nr3-agent3-type=3\nr3-agent3-sku=99 (C9369WN)\nr7-agent3-sku=858\nr6-agent2-kind=3\nr7-agent1-type=1\nr4-agent3-kind=3\nio-mode=1\nr1-agent2-kind=3\nr1-agent3-type=3\nr5-agent4-sku=100 (C9368AN)\nr3-agent4-type=10\nr7-agent3-type=3\nr7-agent4-sku
=100 (C9368AN)\nr2-agent4-sku=100
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Device URI=hpfax:/net/Officejet_7400_series?ip=192.168.17.101
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Opening device: hpfax:/net/Officejet_7400_series?ip=192.168.17.101
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=deviceopen\nio-mode=1\nio-scan-port=0\ndevice-uri=hpfax:/net/Officejet_7400_series?ip=192.168.17.101\nio-control=0\nio-mfp-mode=3\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=DeviceOpenResult\nresult-code=0\ndevice-id=1\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: device-id=1
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Opened device: hpfax (backend=hpfax:/net/Officejet_7400_series?ip=192.168.17.101,is_hp=True,bus=net,model=Officejet_7400_series,dev=,serial=,host=192.168.17.101,port=1)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=deviceid\ndevice-id=1\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=DeviceIDResult\nresult-code=0\nlength=256\ndata:\nMFG:HP;MDL:Officejet 7400 series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY57RN71N90408;S:038080C484001021002c1800033c288003c;J: ;Z:0102,0503e809012849,0600;CTR:00140 002000002;BT:000000000000,4F666669'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=devicestatus\ndevice-id=1\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=DeviceStatusResult\nresult-code=0\nstatus-code=8\nstatus-name=NoFault\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=deviceid\ndevice-id=1\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=DeviceIDResult\nresult-code=0\nlength=256\ndata:\nMFG:HP;MDL:Officejet 7400 series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY57RN71N90408;S:038080C484001021002c1800033c288003c;J: ;Z:0102,0503e809012849,0600;CTR:00140 002000002;BT:000000000000,4F666669'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querystring\nstring-id=5002\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querystringresult\nresult-code=0\nencoding=none\nlength=36\ndata:\nDevice is powered down or unplugged.'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Type 1/2 (S: or VSTATUS:) status
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Num pens=2
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: {'photo-tray': 0L, 'in-tray2': False, 'top-door': 1L, 'in-tray1': True, 'agents': [{'index': 0, 'kind': 3L, 'level': 51, 'ack': True, 'hp-ink': False, 'dvc': 16000L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': False, 'type': 1, 'id': 16}, {'index': 1, 'kind': 3L, 'level': 60, 'ack': True, 'hp-ink': False, 'dvc': 4740L, 'level-trigger': 0, 'virgin': True, 'health': 0, 'known': False, 'type': 2, 'id': 17}], 'duplexer': 1L, 'supply-door': 0L, 'revision': 3, 'media-path': 3L, 'status-code': 1000}
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Sending data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=event\nevent-code=1000\nusername=tjacobs\ndevice-uri=hpfax:/net/Officejet_7400_series?ip=192.168.17.101\nno-fwd=False\nevent-type=event\njob-id=0\nretry-timeout=0\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querystring\nstring-id=1000\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (12)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=querystringresult\nresult-code=0\nencoding=none\nlength=20\ndata:\nThe printer is idle.'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: {'dev-file': '', 'fax-uri': 'hpfax:/net/Officejet_7400_series?ip=192.168.17.101', 'scan-uri': 'hpaio:/net/Officejet_7400_series?ip=192.168.17.101', 'duplexer': 1L, 'is-hp': True, '3bit-status-name': 'NoFault', 'host': '192.168.17.101', 'status-desc': 'The printer is idle.', 'cups-printer': 'Fax', 'serial': 'MY57RN71N90408', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': False, 'device-uri': 'hpfax:/net/Officejet_7400_series?ip=192.168.17.101', 'photo-tray': 0L, 'panel-line1': '', 'panel-line2': '', 'back-end': 'hpfax', 'top-door': 1L, 'port': 1, 'in-tray1': True, 'deviceid': 'MFG:HP;MDL:Officejet 7400 series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY57RN71N90408;S:038080C484001021002c1800033c288003c;J: ;Z:0102,0503e809012849,0600;CTR:00140 002000002;BT:000000000000,4F666669', 'cups-uri': 'hp:/net/Officejet_7400_series?ip=192.168.17.101', '3bit-status-cod
e': 8, 'supply-door': 0L, 'status-code': 100
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: Closing device...
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Sending data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=deviceclose\ndevice-id=1\n'
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: (xmit) Reading data on channel (11)
Sep 15 09:31:10 neysa python: hp-sendfax[1549]: debug: 'msg=DeviceCloseResult\nresult-code=0\n'
Sep 15 09:31:16 neysa python: hp-sendfax[1549]: debug: List=['CodeGnome eFax']
Sep 15 09:31:16 neysa python: hp-sendfax[1549]: debug: Unique list=['CodeGnome eFax']
Sep 15 09:31:26 neysa python: hp-sendfax[1549]: debug: text/plain
Sep 15 09:31:26 neysa python: hp-sendfax[1549]: debug: Adding file: title='/tmp/test.txt' file=/tmp/test.txt mime_type=text/plain mime_desc=Plain Text)
Sep 15 09:31:26 neysa python: hp-sendfax[1549]: debug: Printer state = 3
Sep 15 09:31:26 neysa python: hp-sendfax[1549]: debug: Job ID=314
-- System Information:
Debian Release: testing/unstable
APT prefers testing
APT policy: (990, 'testing'), (500, 'unstable'), (500, 'stable'), (1, 'experimental')
Architecture: i386 (i686)
Shell: /bin/sh linked to /bin/bash
Kernel: Linux 2.6.18-1-686
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Versions of packages hplip depends on:
ii adduser 3.97 Add and remove users and groups
ii coreutils 5.97-5 The GNU core utilities
ii cupsys 1.2.4-2+b1 Common UNIX Printing System(tm) -
ii hplip-data 1.6.7-2 HP Linux Printing and Imaging - da
ii libc6 2.3.6.ds1-4 GNU C Library: Shared libraries
ii libcupsys2 1.2.4-2+b1 Common UNIX Printing System(tm) -
ii libgcc1 1:4.1.1-13 GCC support library
ii libsnmp9 5.2.3-1 NET SNMP (Simple Network Managemen
ii libssl0.9.8 0.9.8c-3 SSL shared libraries
ii libstdc++6 4.1.1-13 The GNU Standard C++ Library v3
ii libusb-0.1-4 2:0.1.12-2 userspace USB programming library
ii lsb-base 3.1-15 Linux Standard Base 3.1 init scrip
ii python 2.4.3-11 An interactive high-level object-o
ii python-qt3 3.16-1.2 Qt3 bindings for Python
ii python-support 0.5.2 automated rebuilding support for p
Versions of packages hplip recommends:
ii cupsys-client 1.2.4-2+b1 Common UNIX Printing System(tm) -
ii hpijs 2.6.7+1.6.7-2 HP Linux Printing and Imaging - gs
ii hpijs-ppds 2.6.7+1.6.7-2 HP Linux Printing and Imaging - HP
ii python-reportlab 2.0dfsg-1 ReportLab library to create PDF do
-- no debconf information
Reply to: