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Bug#353879: marked as done (hplip: Cannot connect to networked Color LaserJet 5500)



Your message dated Thu, 3 Aug 2006 20:54:17 -0300
with message-id <20060803235417.GA19574@khazad-dum.debian.net>
and subject line Closing inactive non-bug
has caused the attached Bug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

Debian bug tracking system administrator
(administrator, Debian Bugs database)

--- Begin Message ---
Package: hplip
Version: 0.9.7-4
Severity: important

Running hp-probe finds the networked printer.  However, hp-toolbox says
"Device is powered down or unplugged".  Printing a test page from the
CUPS interface fails to produce any output and shows the message "open
device failed; will retry in 30 seconds...". 

The printer is on, the network is correctly set up, and I made sure the
printer was ready to print before starting hpiod, hpssd and cupsd.

CUPS is also configured with an LPD:// queue for this printer (bypassing
HPLIP).  That works properly, suggesting the printer and network are
fine.  However, the added features of HPLIP aren't available that way.


-- System Information:
Debian Release: testing/unstable
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)
Shell:  /bin/sh linked to /bin/bash
Kernel: Linux 2.6.15.4
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)

Versions of packages hplip depends on:
ii  adduser                       3.80       Add and remove users and groups
ii  coreutils                     5.2.1-2.1  The GNU core utilities
ii  cupsys                        1.1.23-12  Common UNIX Printing System(tm) - 
ii  hplip-data                    0.9.7-4    HP Linux Printing and Imaging - da
ii  libc6                         2.3.5-13   GNU C Library: Shared libraries an
ii  libcupsys2                    1.1.23-12  Common UNIX Printing System(tm) - 
ii  libgcc1                       1:4.0.2-8  GCC support library
ii  libsnmp9                      5.2.1.2-4  NET SNMP (Simple Network Managemen
ii  libssl0.9.8                   0.9.8a-7   SSL shared libraries
ii  libstdc++6                    4.0.2-8    The GNU Standard C++ Library v3
ii  lsb-base                      3.0-15     Linux Standard Base 3.0 init scrip
ii  python                        2.3.5-5    An interactive high-level object-o
ii  python-qt3                    3.15-4     Qt3 bindings for Python (default v

Versions of packages hplip recommends:
ii  cupsys-client              1.1.23-12     Common UNIX Printing System(tm) - 
ii  hpijs                      2.1.7+0.9.7-4 HP Linux Printing and Imaging - gs
ii  hplip-ppds                 0.9.7-4       HP Linux Printing and Imaging - PP

-- no debconf information


--- End Message ---
--- Begin Message ---
Since this turned out to be not a bug in HPLIP, and there was no further
activity in this bug report, I am closing it.

-- 
  "One disk to rule them all, One disk to find them. One disk to bring
  them all and in the darkness grind them. In the Land of Redmond
  where the shadows lie." -- The Silicon Valley Tarot
  Henrique Holschuh

--- End Message ---

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