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Bug#295033: marked as done (hplip: No printing and no scanning with OfficeJet 6110)

Your message dated Mon, 24 Apr 2006 13:15:14 -0300
with message-id <20060424161514.GA26334@khazad-dum.debian.net>
and subject line Closing inactive bugs requiring more information
has caused the attached Bug report to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what I am
talking about this indicates a serious mail system misconfiguration
somewhere.  Please contact me immediately.)

Debian bug tracking system administrator
(administrator, Debian Bugs database)
--- Begin Message --- 
Package: hplip
Version: 0.8.7-4
Severity: normal

I have an OfficeJet 6110.  Both printing and scanning worked fine with
hpoj, with hplip neither works.

hplip_proble recognizes the device as
hp:/usb/OfficeJet_6100_Series?serial=MY37CG771X2R  HP OfficeJet_6100_Series  


Printing with hplip_testpage or CUPS produces no output.  Sometimes
CUPS just reports the jobs as completed, sometimes I get hanging processes:

,----
| lp        5980  0.1  0.9  8620 4948 ?        S    05:06   0:00 /usr/bin/perl /usr/lib/cups/filter/foomatic-rip 296 root tmpVRcIiZ 1 
| root      5981  0.0  0.1  1548  580 ?        S    05:06   0:00 hp:/usb/OfficeJet_6100_Series?serial=MY37CG771X2R 296 root tmpVRcIiZ 1 
| lp        5983  0.0  0.9  8620 4944 ?        S    05:06   0:00 /usr/bin/perl /usr/lib/cups/filter/foomatic-rip 296 root tmpVRcIiZ 1 
| lp        5984  0.0  0.9  8620 4960 ?        S    05:06   0:00 /usr/bin/perl /usr/lib/cups/filter/foomatic-rip 296 root tmpVRcIiZ 1 
| lp        5985  0.0  0.2  4536 1192 ?        S    05:06   0:00 sh -c gs '-dBATCH' '-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' '-sIjsServer=hpijs' '-sDeviceManufacturer=HEWLETT-PACKARD' '-sDeviceModel=deskjet 5550' '-dDEVICEWIDTHPOINTS=595' '-dDEVICEHEIGHTPOINTS=842' '-dDuplex=false' '-r30
| lp        5986  0.4  1.8 21440 9344 ?        S    05:06   0:00 gs -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -sDeviceManufacturer=HEWLETT-PACKARD -sDeviceModel=deskjet 5550 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 -dDuplex=false -r300 -sIjsParams=Quality:Quality
| lp        5987  0.0  0.2  2764 1224 ?        S    05:06   0:00 hpijs
`----


scanimage -L detects the device properly:
device `hpaio:/usb/OfficeJet_6100_Series?serial=MY37CG771X2R' is a hp OfficeJet_6100_Series multi-function peripheral

But scanning doesn't work. scanimage -Tv says: sane_start: Device busy


In /var/log/messages I see a bunch of hplip related messages, e.g:

* python:  [WARN] Device not specified.
* hpssd [WARN] Unable to find GUI for username root.
  (I'm logged in via ssh)
* scanimage: warning HP-SCAN channel already closed: hpaio.c 517
* OfficeJet_6100_Series?serial=MY37CG771X2R: INFO: ready to print; will retry in 30 seconds...


$ lpstat -t
scheduler is running
system default destination: brother
device for brother: ipp://brother/ipp
device for brother/duplex: ipp://brother/ipp
device for brother/papers: ipp://brother/ipp
device for hp: hp:/usb/OfficeJet_6100_Series?serial=MY37CG771X2R
brother accepting requests since Jan 01 00:00
brother/duplex accepting requests since Jan 01 00:00
brother/papers accepting requests since Jan 01 00:00
hp accepting requests since Jan 01 00:00
printer brother is idle.  enabled since Jan 01 00:00
printer brother/duplex is idle.  enabled since Jan 01 00:00
printer brother/papers is idle.  enabled since Jan 01 00:00
printer hp is idle.  enabled since Jan 01 00:00
        ready to print


-- System Information:
Debian Release: 3.1
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.10
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)

Versions of packages hplip depends on:
ii  cupsys                      1.1.23-3     Common UNIX Printing System(tm) - 
ii  hplip-data                  0.8.7-4      HP Linux Printing and Imaging - da
ii  libc6                       2.3.2.ds1-20 GNU C Library: Shared libraries an
ii  libcupsys2-gnutls10         1.1.23-3     Common UNIX Printing System(tm) - 
ii  libgcc1                     1:3.4.3-6    GCC support library
ii  libsnmp5                    5.1.2-6      NET SNMP (Simple Network Managemen
ii  libssl0.9.7                 0.9.7e-2     SSL shared libraries
ii  libstdc++5                  1:3.3.5-8    The GNU Standard C++ Library v3
ii  python                      2.3.4-5      An interactive high-level object-o
ii  python-qt3                  3.13-4       Qt3 bindings for Python (default v

-- no debconf information

--- End Message ---
--- Begin Message --- 
I am expiring these bugs due to inactivity, as they refer to very very old
versions of hplip.  If the same problem still exists on the HPLIP versions
in Debian unstable, feel free to reopen them.

-- 
  "One disk to rule them all, One disk to find them. One disk to bring
  them all and in the darkness grind them. In the Land of Redmond
  where the shadows lie." -- The Silicon Valley Tarot
  Henrique Holschuh

--- End Message ---
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