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Re: Bug reporting proceedure, was Re: Bug#24066: libc6: rsh segfaults as , a result of new libc 2.0.7r2



Geeze, the crossposting is horrendous.  I don't see this as a policy
issue, so followups to debian-devel or debian-user only please.

Dale Scheetz <dwarf@polaris.net> writes:
> On 29 Jun 1998, Manoj Srivastava wrote:
> > 	Make bug reporting any more onerous than it is, and peole
> >  merely stop filing reports.

> What is so "onerous" about checking to see if the bug has already been
> reported? As Rob said, it could provide the "work around" information that
> is needed to resolve the problem.
> 
> Suggesting, even strongly, that it is proper proceedure when submitting a
> bug, to research the bug reporting system first, and provide useful
> information second, doesn't seem onerous to me, and has several practical
> uses for the bug submitter, as well as the maintainer.

I agree with Dale.  I think we should encourage submitters to check
the BTS before posting.  But the reality is, this will not always
happen; I don't think we should flame people for not checking first.

I think it's important to at the same time make it easy for bug
submitters and easy for package maintainers.  I don't think we're out
of line asking a bug submitter to check if the bug is already
reported.  For instance, if I submit a bug against CVS or bash, they
always say, "read the known problems list first, and/or read the FAQ
first."  Checking the BTS is easy in comparison to having to read a
whole big FAQ.

--
.....A. P. Harris...apharris@onShore.com...<URL:http://www.onShore.com/>


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