Your message dated Sun, 21 Jan 2024 13:35:19 +0100 with message-id <1c932e17-1137-4cf3-a9c1-955ed6c239ee@debian.org> and subject line Re: Bug#1061242: libreoffice-impress: impress cannot start. Its display an error loading a dll that is installed has caused the Debian Bug report #1061242, regarding libreoffice-impress: impress cannot start with libxml2 to be marked as done. This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact owner@bugs.debian.org immediately.) -- 1061242: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1061242 Debian Bug Tracking System Contact owner@bugs.debian.org with problems
--- Begin Message ---
- To: Debian Bug Tracking System <submit@bugs.debian.org>
- Subject: libreoffice-impress: impress cannot start. Its display an error loading a dll that is installed
- From: Eric Valette <eric.valette@free.fr>
- Date: Sun, 21 Jan 2024 12:16:51 +0100
- Message-id: <[🔎] 170583581109.23566.2332863210734072210.reportbug@livebox>
Package: libreoffice-impress Version: 4:24.2.0~rc2-2 Severity: grave Justification: renders package unusable When I open a odp file, I get the message: loading of component failed /usr/lib/libreoffice/program/libsdlo.so dpkg -S /usr/lib/libreoffice/program/libsdlo.so libreoffice-draw: /usr/lib/libreoffice/program/libsdlo.so valette@tri-yann5:~$ ls -l /usr/lib/libreoffice/program/libsdlo.so -rw-r--r-- 1 root root 7690360 13 janv. 20:26 /usr/lib/libreoffice/program/libsdlo.so valette@tri-yann5:~$ file /usr/lib/libreoffice/program/libsdlo.so /usr/lib/libreoffice/program/libsdlo.so: ELF 64-bit LSB shared object, x86-64, version 1 (SYSV), dynamically linked, BuildID[sha1]=971f3e457517759a9434b347f3df94ed199e098e, stripped In addition, trying to report the bug I get the following errors: Gathering additional data, this may take a while... Exception occurred: Connector : couldn't connect to pipe "ecc792b3cee7844e153abb7ce96bfdb921fcaff61693c3a5d788741b64e22eb": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"ecc792b3cee7844e153abb7ce96bfdb921fcaff61693c3a5d788741b64e22eb\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. Exception occurred: Connector : couldn't connect to pipe "8aafa411c24e82e7cf177bcda3fbb92df3d7dc9ea297d3ab6571624ec": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"8aafa411c24e82e7cf177bcda3fbb92df3d7dc9ea297d3ab6571624ec\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. Exception occurred: Connector : couldn't connect to pipe "f9a62ef4d44126b83f661a55e88d133b790764ef14a93a4677126280764885": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"f9a62ef4d44126b83f661a55e88d133b790764ef14a93a4677126280764885\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. ^CThe package bug script /usr/share/bug/libreoffice-impress/script exited with an error status (return code = 2). Do you still want to file a report [y|N|q|?]? y -- Package-specific info: ii nvidia-installer-cleanup 20240109+1 amd64 cleanup after driver installation with the nvidia-installer pi nvidia-libopencl1:amd64 530.41.03-1 amd64 NVIDIA OpenCL ICD Loader library Configuration file Package Exists Changed /etc/libreoffice/registry/impress.xcd libreoffice-impress Yes No /etc/libreoffice/registry/ogltrans.xcd libreoffice-impress Yes No All deployed shared extensions: <none> Experimental features enabled: Installed VCLplugs: Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-================-==============-============-========================================================= un libreoffice-gtk3 <none> <none> (no description available) ii libreoffice-kf5 4:24.2.0~rc2-2 amd64 office productivity suite -- KDE Frameworks 5 integration ii libreoffice-qt5 4:24.2.0~rc2-2 amd64 office productivity suite -- Qt 5 integration ii libreoffice-qt6 4:24.2.0~rc2-2 amd64 office productivity suite -- Qt 6 integration Java (javaldx): /usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/client:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/server:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/native_threads:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64 Java: <java xmlns="http://openoffice.org/2004/java/framework/1.0"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> <javaInfo xsi:nil="false" vendorUpdate="2019-07-26" autoSelect="true"> <location>file:///usr/lib/jvm/java-21-openjdk-amd64</location> </javaInfo> </java> Configuration file Package Exists Changed /etc/libreoffice/registry/draw.xcd libreoffice-draw Yes No /etc/libreoffice/registry/graphicfilter.xcd libreoffice-draw Yes No All deployed shared extensions: <none> -- System Information: Debian Release: trixie/sid APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental') Architecture: amd64 (x86_64) Kernel: Linux 6.6.11-amd64 (SMP w/16 CPU threads; PREEMPT) Kernel taint flags: TAINT_OOT_MODULE Locale: LANG=fr_FR.UTF8, LC_CTYPE=fr_FR.UTF8 (charmap=UTF-8), LANGUAGE not set Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages libreoffice-impress depends on: ii libbox2d2 2.4.1-3+b2 ii libc6 2.38-5 ii libepoxy0 1.5.10-1+b2 ii libetonyek-0.1-1 0.1.10-5 ii libgcc-s1 13.2.0-10 ii libmwaw-0.3-3 0.3.22-1 ii libodfgen-0.1-1 0.1.8-2 ii libreoffice-common 4:24.2.0~rc2-2 ii libreoffice-core 4:24.2.0~rc2-2 ii libreoffice-draw 4:24.2.0~rc2-2 ii libreoffice-uiconfig-impress 4:24.2.0~rc2-2 ii librevenge-0.0-0 0.0.5-3 ii libstaroffice-0.0-0 0.0.7-1 ii libstdc++6 13.2.0-10 ii libuno-cppu3 4:24.2.0~rc2-2 ii libuno-cppuhelpergcc3-3 4:24.2.0~rc2-2 ii libuno-sal3 4:24.2.0~rc2-2 ii libuno-salhelpergcc3-3 4:24.2.0~rc2-2 ii ucf 3.0043+nmu1 ii uno-libs-private 4:24.2.0~rc2-2 libreoffice-impress recommends no packages. Versions of packages libreoffice-impress suggests: ii bluez 5.71-1 Versions of packages libreoffice-core depends on: ii fontconfig 2.14.2-6+b1 ii fonts-opensymbol 4:102.12+LibO24.2.0~rc2-2 ii libabsl20220623 20220623.1-3 ii libargon2-1 0~20190702+dfsg-4+b1 ii libboost-locale1.83.0 1.83.0-2+b2 ii libc6 2.38-5 ii libcairo2 1.18.0-1+b1 ii libclucene-contribs1v5 2.3.3.4+dfsg-1.1+b1 ii libclucene-core1v5 2.3.3.4+dfsg-1.1+b1 ii libcmis-0.6-6 0.6.2-2+b1 ii libcups2 2.4.7-1+b1 ii libcurl4 8.5.0-2+exp1 ii libdbus-1-3 1.15.8-4 ii libdconf1 0.40.0-4+b1 ii libeot0 0.01-5+b1 ii libepoxy0 1.5.10-1+b2 ii libexpat1 2.5.0-2+b2 ii libexttextcat-2.0-0 3.4.7-1 ii libfontconfig1 2.14.2-6+b1 ii libfreetype6 2.13.2+dfsg-1+b1 ii libgcc-s1 13.2.0-10 ii libglib2.0-0 2.79.0+git20240110~g38f5ba3c-2 ii libgpgmepp6 1.18.0-4+b1 ii libgraphite2-3 1.3.14-2 ii libgstreamer-plugins-base1.0-0 1.22.8-dmo1 ii libgstreamer1.0-0 1.22.8-1 ii libharfbuzz-icu0 8.3.0-2 ii libharfbuzz0b 8.3.0-2 ii libhunspell-1.7-0 1.7.2+really1.7.2-10 ii libhyphen0 2.8.8-7 ii libice6 2:1.0.10-1 ii libicu72 72.1-4 ii libjpeg62-turbo 1:2.1.5-2+b2 ii liblcms2-2 2.14-2 ii libldap-2.5-0 2.5.13+dfsg-5+b3 ii libmythes-1.2-0 2:1.2.5-1 ii libnspr4 2:4.35-1.1 ii libnss3 2:3.96.1-1 ii libnumbertext-1.0-0 1.0.11-4 ii libopenjp2-7 2.5.0-2+b2 ii liborcus-0.18-0 0.19.2-3+b1 ii liborcus-parser-0.18-0 0.19.2-3+b1 ii libpng16-16 1.6.40-3 ii libpoppler126 22.12.0-2+b1 ii libraptor2-0 2.0.16-3 ii librdf0 1.0.17-3 ii libreoffice-common 4:24.2.0~rc2-2 ii librevenge-0.0-0 0.0.5-3 ii libsm6 2:1.2.3-1 ii libstdc++6 13.2.0-10 ii libtiff6 4.6.0-2 ii libuno-cppu3 4:24.2.0~rc2-2 ii libuno-cppuhelpergcc3-3 4:24.2.0~rc2-2 ii libuno-sal3 4:24.2.0~rc2-2 ii libuno-salhelpergcc3-3 4:24.2.0~rc2-2 ii libwebp7 1.3.2-0.3 ii libx11-6 2:1.8.7-1 ii libx11-xcb1 2:1.8.7-1 ii libxext6 2:1.3.4-1+b1 ii libxinerama1 2:1.1.4-3 ii libxml2 2.12.3+dfsg-0exp1 ii libxmlsec1 1.2.38-1 ii libxmlsec1-nss 1.2.38-1 ii libxrandr2 2:1.5.2-2+b1 ii libxrender1 1:0.9.10-1.1 ii libxslt1.1 1.1.35-1 ii libzxcvbn0 2.5+dfsg-1 ii libzxing3 2.2.1-1 ii uno-libs-private 4:24.2.0~rc2-2 ii ure 4:24.2.0~rc2-2 ii zlib1g 1:1.3.dfsg-3+b1 Versions of packages libreoffice-core recommends: ii gstreamer1.0-libav 1:1.22.8-dmo1 ii gstreamer1.0-plugins-bad 1:1.22.8-dmo3 ii gstreamer1.0-plugins-base 1.22.8-dmo1 ii gstreamer1.0-plugins-good 1.22.8-dmo1 ii gstreamer1.0-plugins-ugly 1:1.22.8-dmo1 ii libpaper-utils 1.1.29 Versions of packages libreoffice-draw depends on: ii libavahi-client3 0.8-13+b1 ii libavahi-common3 0.8-13+b1 ii libc6 2.38-5 ii libcdr-0.1-1 0.1.7-1 ii libdbus-1-3 1.15.8-4 ii libfreehand-0.1-1 0.1.2-3 ii libgcc-s1 13.2.0-10 ii libglib2.0-0 2.79.0+git20240110~g38f5ba3c-2 ii libmspub-0.1-1 0.1.4-3+b3 ii libmwaw-0.3-3 0.3.22-1 ii libodfgen-0.1-1 0.1.8-2 ii libpagemaker-0.0-0 0.0.4-1 ii libqxp-0.0-0 0.0.2-1+b3 ii libreoffice-common 4:24.2.0~rc2-2 ii libreoffice-core 4:24.2.0~rc2-2 ii libreoffice-uiconfig-draw 4:24.2.0~rc2-2 ii libreoffice-uiconfig-impress 4:24.2.0~rc2-2 ii librevenge-0.0-0 0.0.5-3 ii libstaroffice-0.0-0 0.0.7-1 ii libstdc++6 13.2.0-10 ii libuno-cppu3 4:24.2.0~rc2-2 ii libuno-cppuhelpergcc3-3 4:24.2.0~rc2-2 ii libuno-sal3 4:24.2.0~rc2-2 ii libuno-salhelpergcc3-3 4:24.2.0~rc2-2 ii libvisio-0.1-1 0.1.7-1+b3 ii libwpg-0.3-3 0.3.4-3 ii libxml2 2.12.3+dfsg-0exp1 ii libzmf-0.0-0 0.0.2-1+b5 ii ucf 3.0043+nmu1 ii uno-libs-private 4:24.2.0~rc2-2 -- no debconf information
--- End Message ---
--- Begin Message ---
- To: 1061242-done@bugs.debian.org
- Cc: control@bugs.debian.org
- Subject: Re: Bug#1061242: libreoffice-impress: impress cannot start. Its display an error loading a dll that is installed
- From: Rene Engelhard <rene@debian.org>
- Date: Sun, 21 Jan 2024 13:35:19 +0100
- Message-id: <1c932e17-1137-4cf3-a9c1-955ed6c239ee@debian.org>
- In-reply-to: <[🔎] 170583581109.23566.2332863210734072210.reportbug@livebox>
- References: <[🔎] 170583581109.23566.2332863210734072210.reportbug@livebox>
notfound 1061242 4:24.2.0~rc2-2
retitle 1061242 libreoffice-impress: impress cannot start with libxml2 2.12 (error loading a dll that is installed)
thanks
Hi,
Am 21.01.24 um 12:16 schrieb Eric Valette:
When I open a odp file, I get the message: loading of component failed /usr/lib/libreoffice/program/libsdlo.so dpkg -S /usr/lib/libreoffice/program/libsdlo.so libreoffice-draw: /usr/lib/libreoffice/program/libsdlo.so valette@tri-yann5:~$ ls -l /usr/lib/libreoffice/program/libsdlo.so -rw-r--r-- 1 root root 7690360 13 janv. 20:26 /usr/lib/libreoffice/program/libsdlo.so valette@tri-yann5:~$ file /usr/lib/libreoffice/program/libsdlo.so /usr/lib/libreoffice/program/libsdlo.so: ELF 64-bit LSB shared object, x86-64, version 1 (SYSV), dynamically linked, BuildID[sha1]=971f3e457517759a9434b347f3df94ed199e098e, strippedOf course, since -impress Depends: -draw :)
In addition, trying to report the bug I get the following errors: Gathering additional data, this may take a while... Exception occurred: Connector : couldn't connect to pipe "ecc792b3cee7844e153abb7ce96bfdb921fcaff61693c3a5d788741b64e22eb": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"ecc792b3cee7844e153abb7ce96bfdb921fcaff61693c3a5d788741b64e22eb\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. Exception occurred: Connector : couldn't connect to pipe "8aafa411c24e82e7cf177bcda3fbb92df3d7dc9ea297d3ab6571624ec": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"8aafa411c24e82e7cf177bcda3fbb92df3d7dc9ea297d3ab6571624ec\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. Exception occurred: Connector : couldn't connect to pipe "f9a62ef4d44126b83f661a55e88d133b790764ef14a93a4677126280764885": 10 at ./io/source/connector/connector.cxx:94 Cause: (com.sun.star.connection.NoConnectException) { { Message = "Connector : couldn't connect to pipe \"f9a62ef4d44126b83f661a55e88d133b790764ef14a93a4677126280764885\": 10 at ./io/source/connector/connector.cxx:94", Context = (com.sun.star.uno.XInterface) @0 } } unopkg failed. ^CThe package bug script /usr/share/bug/libreoffice-impress/script exited with an error status (return code = 2). Do you still want to file a report [y|N|q|?]? yThat is unopkg list, which should even work with -core only.
Do you have some "weird" extensions installed? Definitely no "shared"/system-wides (outside of Debian packages) ones.
-- Package-specific info: ii nvidia-installer-cleanup 20240109+1 amd64 cleanup after driver installation with the nvidia-installer pi nvidia-libopencl1:amd64 530.41.03-1 amd64 NVIDIA OpenCL ICD Loader libraryBesides that it's invidia, it's an inconsistent state.
Supposed to be purged but installed?
Please try without nvidia in any case.
Configuration file Package Exists Changed /etc/libreoffice/registry/impress.xcd libreoffice-impress Yes No /etc/libreoffice/registry/ogltrans.xcd libreoffice-impress Yes No All deployed shared extensions: <none> Experimental features enabled: Installed VCLplugs: Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-================-==============-============-========================================================= un libreoffice-gtk3 <none> <none> (no description available) ii libreoffice-kf5 4:24.2.0~rc2-2 amd64 office productivity suite -- KDE Frameworks 5 integration ii libreoffice-qt5 4:24.2.0~rc2-2 amd64 office productivity suite -- Qt 5 integration ii libreoffice-qt6 4:24.2.0~rc2-2 amd64 office productivity suite -- Qt 6 integrationTried in a kf5 env in my sid VM. Just works,
Java (javaldx): /usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/client:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/server:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64/native_threads:/usr/lib/jvm/java-21-openjdk-amd64/lib/amd64Java: <java xmlns="http://openoffice.org/2004/java/framework/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <javaInfo xsi:nil="false" vendorUpdate="2019-07-26" autoSelect="true"> <location>file:///usr/lib/jvm/java-21-openjdk-amd64</location> </javaInfo> </java>
Also with this Java installed (and configured).
-- System Information:Probably unrelated: Why do people do something like that? Running de-facto sid but preferring stable?Debian Release: trixie/sid APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64) Kernel: Linux 6.6.11-amd64 (SMP w/16 CPU threads; PREEMPT) Kernel taint flags: TAINT_OOT_MODULEAnd nvidia. Try without.
I even tried with french locale.Locale: LANG=fr_FR.UTF8, LC_CTYPE=fr_FR.UTF8 (charmap=UTF-8), LANGUAGE not setVersions of packages libreoffice-core recommends: ii gstreamer1.0-libav 1:1.22.8-dmo1 ii gstreamer1.0-plugins-bad 1:1.22.8-dmo3 ii gstreamer1.0-plugins-base 1.22.8-dmo1 ii gstreamer1.0-plugins-good 1.22.8-dmo1 ii gstreamer1.0-plugins-ugly 1:1.22.8-dmo1 ii libpaper-utils 1.1.29Try with standard Debian packages? Given LO link to gstreamer libs due to video/audio support this could be the reason why libsd fails to load?
(Even though libsdlo.so itself doesn't.)
Versions of packages libreoffice-draw depends on: ii libavahi-client3 0.8-13+b1 ii libavahi-common3 0.8-13+b1 ii libc6 2.38-5 ii libcdr-0.1-1 0.1.7-1 ii libdbus-1-3 1.15.8-4 ii libfreehand-0.1-1 0.1.2-3 ii libgcc-s1 13.2.0-10 ii libglib2.0-0 2.79.0+git20240110~g38f5ba3c-2 ii libmspub-0.1-1 0.1.4-3+b3 ii libmwaw-0.3-3 0.3.22-1 ii libodfgen-0.1-1 0.1.8-2 ii libpagemaker-0.0-0 0.0.4-1 ii libqxp-0.0-0 0.0.2-1+b3 ii libreoffice-common 4:24.2.0~rc2-2 ii libreoffice-core 4:24.2.0~rc2-2 ii libreoffice-uiconfig-draw 4:24.2.0~rc2-2 ii libreoffice-uiconfig-impress 4:24.2.0~rc2-2 ii librevenge-0.0-0 0.0.5-3 ii libstaroffice-0.0-0 0.0.7-1 ii libstdc++6 13.2.0-10 ii libuno-cppu3 4:24.2.0~rc2-2 ii libuno-cppuhelpergcc3-3 4:24.2.0~rc2-2 ii libuno-sal3 4:24.2.0~rc2-2 ii libuno-salhelpergcc3-3 4:24.2.0~rc2-2 ii libvisio-0.1-1 0.1.7-1+b3 ii libwpg-0.3-3 0.3.4-3 ii libxml2 2.12.3+dfsg-0exp1And this one *from experimental* changed ABI (see https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1059040). Don't install it on systems you don't want breakage in.
It is expected that stuff built with 2.9.x doesn't necessarily work with 2.12. And here libsdlo.so *does* link against libxml:
root@frodo:/# objdump -p /usr/lib/libreoffice/program/libsdlo.so | grep NEED
NEEDED libxml2.so.2
NEEDED libdbus-1.so.3
NEEDED libavahi-common.so.3
NEEDED libavahi-client.so.3
NEEDED libglib-2.0.so.0
NEEDED libuno_cppu.so.3
NEEDED libuno_cppuhelpergcc3.so.3
NEEDED libi18nlangtag.so
NEEDED libicglo.so
NEEDED libooxlo.so
NEEDED libuno_sal.so.3
NEEDED libuno_salhelpergcc3.so.3
NEEDED libxmlsecurity.so
NEEDED libmergedlo.so
NEEDED libstdc++.so.6
NEEDED libm.so.6
NEEDED libgcc_s.so.1
NEEDED libc.so.6
VERNEED 0x0000000000087900
VERNEEDNUM 0x000000000000000a... and even if it wasn't linked it used libxml2 to parse a gazillion of XML files it needs. But as it is linked against libxml2
Just tried it. Indeed libxml2 from experimental causes it. (loimpress hangs, lodraw shows the message above in a dialog box.
-> Caused by libxml2 from experimental.
-> In which case it is not a bug in libreoffice in either sid or testing or anywhere else. The bug is in libxml2 (see above).
-> Closing.
Regards,
Rene
--- End Message ---