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Bug#923155: marked as done (impossible to save file: General input/output error)



Your message dated Mon, 13 May 2019 13:54:47 +0200
with message-id <bb062f4e60fd249e3558a7008040927c@free.fr>
and subject line impossible to save file: General input/output error
has caused the Debian Bug report #923155,
regarding impossible to save file: General input/output error
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
923155: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=923155
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: libreoffice-writer
Version: 1:6.1.5-1
Severity: important

Hi,

After a recent upgrade from Debian stable to testing I am getting a
very strange error in LibreOffice Writer, when trying to save a
document to the local hard drive. This never happened to me before on
this machine. To reproduce the bug, I just need to continue working on
a file and periodically press the Save button.

The error appears when trying to save the document. When working on
the text, I periodically click the "Save" button (a habbit I have from
the time when computers were big enough to fit a room, and
unreliable enough to destroy your work in a sudden freeze).
Anyway, after a series of succesfull saves, this strange error appears,
after which it is only possible to close the application and accept
the loss of the recently entered data.

I did a search on the internet, and found that some people experienced
the same problem before, notably, when saving to a network drive.
Let me stress, that here this problem appears when saving to the local
HDD. You can check, for example, this bug report:

https://bugs.documentfoundation.org/show_bug.cgi?id=113138

His simptoms are similar to mine, however, I do not have to erase the
LO profile in order to be able to save files in LibreOffice again.
Just closing and opening the application is enough, however, of
course, the recently entered data are lost anyway. Also, when this
error happens, the file length is not truncated to zero, and the file
still has the content from the last successfull save.

As this problem results in a loss of data, I set the severity of this
bug as important. 

BR,

Stanislav


-- System Information:
Debian Release: buster/sid
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'proposed-updates'), (500, 'testing'), (500, 'oldstable'), (100, 'unstable'), (100, 'stable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.19.0-2-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8), LANGUAGE=en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages libreoffice-writer depends on:
ii  libabw-0.1-1           0.1.2-1
ii  libc6                  2.28-7
ii  libe-book-0.1-1        0.1.3-1+b2
ii  libepubgen-0.1-1       0.1.1-1
ii  libetonyek-0.1-1       0.1.9-1
ii  libgcc1                1:8.2.0-20
ii  libicu63               63.1-6
ii  liblangtag1            0.6.2-1
ii  libmwaw-0.3-3          0.3.14-1
ii  libodfgen-0.1-1        0.1.7-1
ii  libreoffice-base-core  1:6.1.5-1
ii  libreoffice-core       1:6.1.5-1
ii  librevenge-0.0-0       0.0.4-6
ii  libstaroffice-0.0-0    0.0.6-1
ii  libstdc++6             8.2.0-20
ii  libwpd-0.10-10         0.10.3-1
ii  libwpg-0.3-3           0.3.3-1
ii  libwps-0.4-4           0.4.10-1
ii  libxml2                2.9.4+dfsg1-7+b3
ii  uno-libs3              6.1.5-1
ii  ure                    6.1.5-1
ii  zlib1g                 1:1.2.11.dfsg-1

Versions of packages libreoffice-writer recommends:
ii  libreoffice-math  1:6.1.5-1

Versions of packages libreoffice-writer suggests:
ii  default-jre [java6-runtime]     2:1.11-71
ii  fonts-crosextra-caladea         20130214-2
ii  fonts-crosextra-carlito         20130920-1
pn  libreoffice-base                <none>
ii  libreoffice-java-common         1:6.1.5-1
ii  openjdk-11-jre [java6-runtime]  11.0.2+9-3
ii  openjdk-8-jre [java6-runtime]   8u191-b12-2

Versions of packages libreoffice-core depends on:
ii  fontconfig                2.13.1-2
ii  fonts-opensymbol          2:102.10+LibO6.1.5-1
ii  libboost-date-time1.67.0  1.67.0-13
ii  libboost-locale1.67.0     1.67.0-13
ii  libc6                     2.28-7
ii  libcairo2                 1.16.0-2
ii  libclucene-contribs1v5    2.3.3.4+dfsg-1
ii  libclucene-core1v5        2.3.3.4+dfsg-1
ii  libcmis-0.5-5v5           0.5.2-1
ii  libcups2                  2.2.10-3
ii  libcurl3-gnutls           7.64.0-1
ii  libdbus-1-3               1.12.12-1
ii  libdbus-glib-1-2          0.110-4
ii  libdconf1                 0.30.1-2
ii  libeot0                   0.01-5
ii  libepoxy0                 1.5.3-0.1
ii  libexpat1                 2.2.6-1
ii  libexttextcat-2.0-0       3.4.5-1
ii  libfontconfig1            2.13.1-2
ii  libfreetype6              2.9.1-3
ii  libgcc1                   1:8.2.0-20
ii  libglib2.0-0              2.58.3-1
ii  libgpgmepp6               1.12.0-6
ii  libgraphite2-3            1.3.13-7
ii  libharfbuzz-icu0          2.3.1-1
ii  libharfbuzz0b             2.3.1-1
ii  libhunspell-1.7-0         1.7.0-2
ii  libhyphen0                2.8.8-7
ii  libice6                   2:1.0.9-2
ii  libicu63                  63.1-6
ii  libjpeg62-turbo           1:1.5.2-2+b1
ii  liblcms2-2                2.9-3
ii  libldap-2.4-2             2.4.47+dfsg-3
ii  libmythes-1.2-0           2:1.2.4-3
ii  libneon27-gnutls          0.30.2-2
ii  libnspr4                  2:4.20-1
ii  libnss3                   2:3.42-1
ii  libnumbertext-1.0-0       1.0.5-1
ii  libodfgen-0.1-1           0.1.7-1
ii  liborcus-0.14-0           0.14.1-6
ii  libpng16-16               1.6.36-5
ii  libpoppler82              0.71.0-2
ii  librdf0                   1.0.17-1.1+b1
ii  libreoffice-common        1:6.1.5-1
ii  librevenge-0.0-0          0.0.4-6
ii  libsm6                    2:1.2.3-1
ii  libstdc++6                8.2.0-20
ii  libx11-6                  2:1.6.7-1
ii  libxext6                  2:1.3.3-1+b2
ii  libxinerama1              2:1.1.4-2
ii  libxml2                   2.9.4+dfsg1-7+b3
ii  libxmlsec1                1.2.27-2
ii  libxmlsec1-nss            1.2.27-2
ii  libxrandr2                2:1.5.1-1
ii  libxrender1               1:0.9.10-1
ii  libxslt1.1                1.1.32-2
ii  uno-libs3                 6.1.5-1
ii  ure                       6.1.5-1
ii  zlib1g                    1:1.2.11.dfsg-1

Versions of packages libreoffice-core recommends:
ii  libpaper-utils  1.1.26

-- no debconf information

--- End Message ---
--- Begin Message ---
Hello Stanislav,

Thanks for reporting this bug.

Since you have already found this bug at upstream [1] it is better to share your new information here because it is not a problem specific to Debian.

I make this bug in the BTS, postpone your information to upstream and invite you to get closer to them to help in the resolution.

[1] https://bugs.documentfoundation.org/show_bug.cgi?id=113138

Regards,

--
Stéphane Aulery

--- End Message ---

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