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Bug#746286: libreoffice-writer: stopping gdm, clicking 'cancel', 'cancel' to file recovery resulted in data loss



reassign 746286 libreoffice
found 746286 1:3.5.4+dfsg2-0+deb7u2
severity 746286 important
tag 746286 + moreinfo
tag 746286 + unreproducible
thanks

On Sat, Apr 26, 2014 at 02:58:32AM -0700, Mark Hedges wrote:
> Package: libreoffice-writer

Probably not, save and recovery is a central component.... (so -core.
For overview "libreoffice" is probably better...)

> Version: 1:3.5.4+dfsg2-0+deb7u2

Try something not ancient, please. This version will not receive
updates except security and REALLY critical ones _when they are non-intrusive_.
Even if this counted (whcih I argue against) as such, it probably will be
a intrusive change.

And bugs on it will be ignored unless they also are in 4.2.x.

> Tonight for several hours, I worked on an odt document that I have
> added to for several months.
> 
> Something went screwy with Spotify.  No controls responded.
> tty0 showed segfaults.  I logged in as root at ran `/etc/init.d/gdm3 stop`.

So you stopped X, too in a hard way. You or GNOME/GDdm were not telliong
LO to save, was it?

> Started gdm3, then double clicked on the document.  A dialog opened.

Probably the usual "it crashed? you want to recover".

> 
> I thought "I'd better make a backup copy of the corrupted file first."
> I could not click outside the dialog so I clicked cancel.

Then you didn't recover. And then you wonder why you didn't get what was there?

> Minor setback, but nevertheless irreplaceable data, or replaceable
> only in the sense that I vaguely remember what I wrote... not sure.
> It's "important" to me.

Ah, and because it's important to you you file it as "critical". Sure. Just
to remember you: *YOU* have choosen to NOT do recovery.

> I think most people by clicking "cancel" would not intend to proceed
> with backup or wipe out the backup file.

I think mostz people will want recovery.

For me it's not a bug, sorry. Except maybe the autosave and backup thingy
didn't work exactly good in 3.5.x, no idea. But that's not critical and yoou
might want to file a correct(!) bug report on a version which will get
any "normal" bug fixing attention or upstream support. ThTa#s not even the
case anymore for 4.1.x beginning end of May...

Regards,

Rene


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