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Bug#484454: [: Re: Bug#484454: openoffice.org-filter-binfilter: hangs at ~98+% CPU trying to open .sdw docs from StarOffice 5.2]



[re-sending to proper Bug#, as suggested by owner@DBTS; somehow it was
 addressed to #484453]  
 
----- Forwarded message from  -----

Date: Wed, 4 Jun 2008 15:29:29 +0200
To: 484453@bugs.debian.org
Subject: Re: Bug#484454: openoffice.org-filter-binfilter: hangs at ~98+% CPU trying to open .sdw docs from StarOffice 5.2

On Wed, Jun 04, 2008 at 10:29:07AM +0200, Rene Engelhard wrote:

> again. BPO is not in the scope of this BTS and the BTS does not know

hm. ok. Then I suggest the BTS automatically rejects, with proper msg to 
reporter, reports for version it doesn't know of and/or isn't interested in.

> Try it in sid/lenny please before reporting a bug..

that'd mean I'd shut up till I eventually upgrade a machine to Lenny, which 
would happen rather long after Lenny->stable. Sorry, BPO is the only source 
of prepackaged .deb for Etch tracked by packages.debian.org afaik. 
Above the stable 2.0.4 that is.

Testing and gathering infos for a bug report takes some effort, if you're 
not going to consider bug.rep. against BPO, pls state so clearly - possibly 
in the README.Debian - so that we save everybody's time (though I still
need to find a workaroud). 
But perhaps that should go (also) on front pages on both pkg search and BTS 
as a general statement?
 
> > this is part of Bug#471348 saga, only that I'm filing against the - hoeply -
> > proper sub-pkg.
> 
> In which you didn't submit any info with which the author can debug it.
> And in this bug you didn't either.

wrong, check your mailbox:

!> Date: Sat, 22 Mar 2008 07:01:01 +0100
!> To: Rene Engelhard <rene@debian.org>
!> Subject: Re: Bug#471348: openoffice.org: Segmentation fault trying to open a .sdc
!> Message-ID: <20080322060101.GK20978@localhost>'

in which I attached one of those problematic files.
Assuming such msg didn't vanished midway, of course.

> > Like for the .sdc case there, OOo2.4.0-4~bpo40+1 hangs while trying to open
> > a .sdw made in SO5.2, taking away the CPU. 

answering to your other msg: SEGV was the best/worst case: best since OOo2
died before taking the system down, worst since - well - it segv.
That was for OOo2.3.1, OOo2.4.0 worked on those files, though (Debian's) OOo2
takes much more CPU to do the job than OOo1.1.5 *and* official OOo's 
OOo2.4.0 (which works just fine, so far).
I feel I'm seeing effects of the some bug, in SO import filters.

> > And like in the other case, OOo1.1.5 does the job without a glitch.
> 
> No one even remotely cares about OOo 1.1.5 anymore.

guess so; though I'm not reporting a bug against OOo1x, the fact that OOo1
get it right may give some  hint. 
 
> > This is becoming a serious issue, as the doc base (here) is largely .sd* and
> 
> Where have you been the last years?

doing something else than keeping on upgrade & break working systems.

> Then you should give out documents to get the authors debug it. Not just
> filing bugs which rot because no one can test. (like #471348).

see above. I do what+when I can - I don't own those docs.

> anyway that it just happens for some documents, not all.

correct (likely); looks like an heisenbug. Likely Debian-specific though, as
OOo2 from OOo (build OOH680_m12_native_packed-1_it.9286) seems to work just 
fine (so far), on Woody, Sarge, Etch.


thanks
-- 
paolo

----- End forwarded message -----

-- 
 paolo
 
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