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Bug#471352: openoffice.org: if cupsd is installed/active, custom printers are wiped out and 'add printer' is disabled



found 471352 1:2.3.1-2
severity 471352 minor
tag 471352 + wontfix
thanks

Hi,

Paolo wrote:
> Package: openoffice.org
> Version: 1:2.3.1-2~bpo40+1

bpo is not in the scope of this BTS.

> Due to a (Canon) driver needs, I had to switch lprng -> cups.
> OOo2 automatically sees the avai printers, but forgets all the available 
> 'printers' already configured. Also, spadmin now offers only the possibility
> to add either a fax or a pdf converter.
> This is both bad and wrong:
> 
> bad) since all user's (config/setup/customization) work is wiped away!!
> wrong) since 'printer' is a generic output device/queue which not necessarily
>   is available via cups (eg filters that popup gui to hylafax)!
> 
> Now I've re-setup the hylafax 'printer', which is listed as a PDF filter 
> instead of a fax (which would insist on asking for the fax# while that's
> the purpose of the filter/gui) or the usual generic 'printer' icon.
> 
> Hope OOo is not going to try to become as too-smart as mozilla does ...

This is intended behaviour and won't be changed upstream. If CUPS is
there it's used (which *IS* correct, if you use CUPS you should add your
printers in CUPS. It does not make sense to bypass your standard print
system...)

Regards,

Rene



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