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Re: Problems with version 1.03 [REPEAT]



On Tuesday 13 May 2003 01:08, Chris Halls wrote:

> > And does anyone know when an update to oo for
> > stable is scheduled again?

> Stable what?  OOo or Debian?

No, an update from 1.0.3 package

> > We still can't save a lot of files to excel97
> > format, and edtting existing excle97 docs, and hitting save causes
> > crashes..

> We have limited time to deal with bugreports ourselves and there is a long
> queue of issues to be looked at already.  Items which we cannot reproduce

No, I reported this here, as it SEEMED to be similar to the problem 
encountered in earlier upgrades.  I should be clear, we are using OOo in a 
Thin Client Server, and the debian packages do not clear the older 
~/openoffice/<version> and when we cleared the older version, and reran setup 
the problem went away.  As well, the OOo setup program works on a per user 
basis, so each time an upgrade requires setup be run, there is no way to 
handle this for 50+ users seamlessly, and we end up waiting for the yells and 
screams that OOo stopped working on each upgrade.

> You can determine whether the problem is specific to our packages by trying
> to reproduce on an installation from an official .tar.gz binary.  If the
> behviour of the Debian packages is different to the official version, we
> need to know this and details of how to reproduce it.  I would guess that
> the file import/export problems are not Debian-specific and the upgrade
> problem is specific to Debian, because upstream does not support upgrading

The problem did evidence itself because of the upgrade, but after clearing out 
the older user OOo directories, the problem stopped.  In this version (1.0.3) 
we didn't get the same luck.  Since saving to Excel97 and Word 97 is so 
crucial to using the application, that if it doesn't work, 1.0.3 release is a 
step backwards from 1.0.2

> This is probably due to a problem in our upgrade script.  We need detailed
> information how to reproduce this, and it would help if you would look at
> the configuration files yourself and try to find which differences cause
> the problem.

Will try to find a instance of this that we haven't fixed, so I can look at 
the configurations.

> This is probably an issue that has already been filed and possibly fixed
> upstream.  It would help if you could find out what has been said about
> this already in IssueZilla.
>
> Chris

Wilco...

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