Bug#173481: openoffice.org: can't open any text files

[Chris Halls <halls@debian.org>]

On Mon, Jan 13, 2003 at 07:51:22AM -0500, Adam Kessel wrote:
> I get this error (text error filter) with all text files. I am thus
> unable to open any text files in OpenOffice.

We are unable to reproduce this bug at all, so we need detailed information
to help us reproduce the error.  Please will you tell us the following
information:

1. What exactly is the error?  Word for word.  What did you do to reproduce
it?  There are several ways to open a document; does the error occur
whichever way you open the document?

 - Click on an openoffice icon in the menu, File -> Open
 - On the command line, type 'openoffice <filename>'

2. When you open the document from the command line, what messages do you see?

3. If you create a new user and start openoffice as that user, do you still
get the problem?

4. If you reinstall the openoffice.org and openoffice.org-bin packages, do
you still get the error.  Are there any error messages at installation time?

5. Do you have another machine available?  If so, is the error reproduceable
there?

6. Any other information about your system that may be unique to you and
prevent us from reproducing it here?

Thanks,
Chris