--- Begin Message ---
- To: submit@bugs.debian.org
- Subject: Amplifier detected by source from program developer but not by Debian package.
- From: m1k3kn0tt@gmail.com
- Date: Mon, 21 May 2018 14:17:21 +0100
- Message-id: <1526908641.8200.2.camel@localhost>
Package: mustang-plug
Version: 1.2-1+b1
Severity: grave
PROBLEM
Dear Maintainer,
I own a Mustang IV and Mustang I (both v2) and am used to using the Fender Fuse software to control both (this works perfectly with both). I have a reasonably solid understanding of Linux, have come across your "Plug" package and would like to use it.
Before I was aware of your package, I had installed the Plug software directly from the develope's website (v1.2). The install went perfectly:
- unpacked to /home/me/Programs/Plug,
- ran: apt install qt4.dev libusb-1.0-0-dev
- ran: qmake plug.pro
- ran make (lots of output...)
- ran: export PATH=$PATH:/home/me/Programs/Plug
Entering "plug" into a terminal as user "me", ran the program and it showed sound patches I had saved in both amps themselves. So... great: connection no problem, loading from amps, no problem.
Then I became aware of your package and, as always, would prefer to use the Stretch repos than source. So, I installed your package. It installed with no error or messages.
I connected to my Mustang I. It connected immediately and I was able to load the sound patches from the amp. Great. But when I connected to my Mustang IV... nothing.
So, I checked the developer's website and there was some advice...
- I checked the existence of the group "plugdev"; it existed and I was already a member of it.
- I followed the developer's advice to create a file called "50-mustang.rules" in /etc/udev/rules.d and added the following to it:
***
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0004", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0005", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0006", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0007", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0010", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0011", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0012", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0013", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0014", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0015", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0016", GROUP="plugdev"
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", ATTRS{idVendor}=="1ed8", ATTRS{idProduct}=="0017", GROUP="plugdev
***
- restarted udev.
Nothing: the Mustang I still worked; the Mustang IV, no joy.
- I added myself to the udev group. No joy.
- I updated firmware using FUSE, no joy.
END PROBLEM
REPORTBUG OUTPUT
-- System Information:
Debian Release: 9.4
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.9.0-6-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages mustang-plug depends on:
ii libc6 2.24-11+deb9u3
ii libgcc1 1:6.3.0-18+deb9u1
ii libqt4-network 4:4.8.7+dfsg-11
ii libqtcore4 4:4.8.7+dfsg-11
ii libqtgui4 4:4.8.7+dfsg-11
ii libstdc++6 6.3.0-18+deb9u1
ii libusb-1.0-0 2:1.0.21-1
mustang-plug recommends no packages.
mustang-plug suggests no packages.
-- no debconf information
END REPORTBUG OUTPUT
Just ask for anything else you need. Happy to send more information, outputs from diagnostic commands, etc.
Cheers,
Mike
--- End Message ---