Re: MDaemon Warning - virus found: Mail Delivery (failure support@stardock.com)
Dear Customer,
Thank you for your email! An email reply could take up to 2
business days. Our office hours are from 9am to 4pm EST Monday
through Friday.
***Please read this full auto-reply since it has answers to many
common questions and links to online resource. PLEASE NOTE: IF
YOUR QUESTION IS ANSWERED IN THE INCLUDED INFORMATION OR LINKS,
YOU WILL NOT RECEIVE ANOTHER RESPONSE ***
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To look up your serial number or redownload products
that you have purchased, please visit: www.stardock.com/support
###########
PLEASE VISIT http://www.stardock.com/support TO READ THE FAQS
AND HELP RELATING TO OUR PRODUCTS.
You can also find information at the following addresses:
http://www.stardock.com/sales_faq.html (general sales
questions)
http://www.objectdesktop.net (Homepage of Object Desktop)
http://www.windowblinds.net (Homepage of WindowBlinds)
http://www.drengin.net (Homepage of Drengin Network)
http://www.stardock.com (Stardock Corporation)
Also, please visit:
news://news.stardock.com and visit the appropriate news
group
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If you have billing questions or comments/concerns regarding
your account please contact our sales department at:
sales@stardock.com.
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If you have installed an Object Desktop or Shareware program
that has become corrupt and will not uninstall, Please use the
utility located at (this will take you directly to the
download): http://www.stardock.com/files/odnt_zapper.exe
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If you are having a Galactic Civilizations Metaverse issue, please
go to: http://www.galciv.com/metaverse_rules.htm
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If you have questions about Galactic Civilizations game play,
please join the Forum at: http://www.galciv.com
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If you need to change your nick, cross reference your accounts,
or change your Stardock.net account information, please use the
"edit account" area at: http://www.wincustomize.com
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OBJECTDOCK and BOOTSKIN are unsupported at this time. Please read the respective page for more information.
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Please note that your Stardock.net password is NOT the same as
the password you used on the store for ordering. You still need
to create a Stardock.net account even if you ordered directly
from us online.
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Most corrupted installs or other "non-functioning" programs can be fixed by uninstalling, rebooting, then reinstalling the program.
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If you have used the above information *and have not received a
reply to your original email within two business days*, please resend the *original email from you* with the subject of: NOT RESOLVED
Include the following information if not contained in your original email:
1) Your subscription/serial number
2) Your hardware configuration (video card and CPU are the most important ones)
3) What version of Windows you are running
4) A complete detailed report of the issue including any errors that you received, the version of the product you are running, what steps you have taken to try and resolve the problem, and how the problem can be replicated.
Thank you,
Stardock Support
734-762-0687
===================================================
Stardock Support
17292 Farmington Rd
Livonia, MI 48152
United States
Phone:
(734) - 762 - 0687
FAX
(734) - 762 - 0690
For best results, use Stardock's news server:
news://news.stardock.com and visit the appropriate news group.
http://www.stardock.com
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