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Auto-response: support query received

** This is an auto-response message.  Please do not reply to it. **

PLEASE NOTE: We are currently experiencing heavy support demand and you may experience delays of up to 2 days.

Thanks for sending an e-mail to the MailWasher helpdesk.  This message is to let you know that we've received your e-mail and will be responding to it shortly.

We respond to messages between Monday 9am and Friday 5pm, New Zealand time (Sunday 9pm to Thursday 9pm UTC), excluding public holidays.  We try to respond to all messages within 48 hours of receipt during these times.

Nick Bolton and the MailWasher helpdesk team

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