Please find, for review, the debconf templates and packages descriptions for the request-tracker3.8 source package.
This review will last from Friday, March 20, 2009 to Monday, March 30, 2009.
Please send reviews as unified diffs (diff -u) against the original
files. Comments about your proposed changes will be appreciated.
Your review should be sent as an answer to this mail.
When appropriate, I will send intermediate requests for review, with
"[RFRn]" (n>=2) as a subject tag.
When we will reach a consensus, I send a "Last Chance For
Comments" mail with "[LCFC]" as a subject tag.
Finally, the reviewed templates will be sent to the package maintainer
as a bug report, and a mail will be sent to this list with "[BTS]" as
a subject tag.
Rationale:
--- request-tracker3.8.old/debian/templates 2009-03-15 08:34:34.229522268 +0100
+++ request-tracker3.8/debian/templates 2009-03-16 07:52:58.593523815 +0100
@@ -1,8 +1,8 @@
Template: request-tracker3.8/rtname
Type: string
-_Description: Name for this RT instance:
+_Description: Name for this Request Tracker (RT) instance:
That will be the first time "RT" is introduced, so expand the name here
Every installation of Request Tracker must have a unique name.
- The domain name or an abbreviation of the name of your organization are
+ The domain name or an abbreviation of the organization name are
usually good candidates.
Unpersonnalize.
.
Please note that once you start using a name, you should probably never
@@ -25,7 +25,7 @@
Template: request-tracker3.8/correspondaddress
Type: string
_Description: Default email address for RT correspondence:
- This address will be listed in From: and Reply-To: headers of
+ Please choose the address that will be listed in From: and Reply-To: headers of
emails tracked by RT, unless overridden by a queue-specific
address.
"This <foo>" creates a link between the synopsis and the long
description, which is generally discouraged, given the various ways
debconf interface may present things.
.
@@ -34,15 +34,15 @@
Template: request-tracker3.8/commentaddress
Type: string
_Description: Default email address for RT comments:
- This address will be listed in From: and Reply-To: headers of comment
- emails, unless overridden by a queue-specific address. (Comments can be
- used for adding ticket information that is not visible to the client.)
+ Please choose the address that will be listed in From: and Reply-To: headers of comment
+ emails, unless overridden by a queue-specific address. Comments can be
+ used for adding ticket information that is not visible to the client.
.
This setting corresponds to the $CommentAddress configuration variable.
Same rationale
Template: request-tracker3.8/webbaseurl
Type: string
-_Description: Base URL to the web interface:
+_Description: Base URL to the RT web interface:
Please specify the scheme, server and (optionally) port for constructing
URLs to the RT web interface.
.
"web interface of what?"
I'm unsure about "URL to <something>"
@@ -54,7 +54,7 @@
Type: string
_Description: Path to the RT web interface:
If the RT web interface is going to be installed somewhere other than at
- the root of your server, you should specify the path to it here.
+ the root of the server, you should specify the path to it here.
.
The value requires a leading slash (/) but not a trailing one.
.
Unpersonnalize
@@ -70,15 +70,17 @@
If you reject this option, the file will be readable only by root, and
you will have to set up appropriate access controls yourself.
.
- Note: with the SQLite backend, your answer will also affect the
- permissions of automatically generated local database files.
+ With the SQLite backend, this choice will also affect the
+ permissions of automatically-generated local database files.
"Note: <foo>" is discouraged (matter of style consistency, mostly).
Template: request-tracker3.8/warn-sqlite-file
-Type: note
-_Description: Broken SQLite file found
- Due to a bug in earlier versions of this package, your RT database appears
+Type: error
"error" is better suited here
+_Description: Broken SQLite file
Avoids a sentence, discouraged on note|error synopsis.
+ Due to a bug in earlier versions of this package, the RT database appears
Unpersonnalize
to live in /var/lib/dbconfig-common/sqlite3/request-tracker3.8/_DBC_DBNAME_
- rather than its intended location. After this installation completes, you
+ rather than its intended location.
+ .
+ After this installation completes, you
will need to manually move the file to its correct location
- (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common) before
- RT will work again.
+ (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common). RT will
+ not work until this action is done.
Split in two sentences...Matter of taste..:-)
--- request-tracker3.8.old/debian/control 2009-03-15 08:34:34.181521317 +0100
+++ request-tracker3.8/debian/control 2009-03-16 08:12:22.765522571 +0100
@@ -43,17 +43,17 @@
Suggests: rt3.8-rtfm
Conflicts: request-tracker, request-tracker3.2 (<< 3.2.2-3)
Replaces: request-tracker
-Description: Extensible trouble-ticket tracking system
- Request Tracker (RT) is an enterprise-grade ticketing system which
+Description: trouble-ticket tracking system
I'm not sure what "extensible" adds here...and synopsis are supposed
to be neutral..:-)
+ Request Tracker (RT) is a ticketing system which
I'm not sure what "enterprise-grade" means and I don't think it adds
much value.
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
These changes are repeated over binary packages. The boilerplate is
added to all packages.
.
- This is the 3.8 series of RT, it can be installed alongside the 3.4
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
"This is <foo>" is discouraged in favor of "This package provides"
.
- Written in object-oriented Perl, RT is a high-level, portable,
+ RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
The DevRef discourages mentioning information that doesn't really help
users choosing this or that package, which is generally the case of
mentions of the language they're written with.
@@ -62,6 +62,8 @@
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
+ .
+ This package provides the core of RT.
Other changes seem invasive, but this is mostly about adding the
boilerplate to ev ery binary package.
Package: rt3.8-clients
Architecture: all
@@ -71,13 +73,30 @@
${misc:Depends}
Recommends: libio-socket-ssl-perl
Description: Mail gateway and command-line interface to request-tracker3.8
- Install this package onto the mail server so it can inject tickets into
- request-tracker3.8 using rt-mailgate.
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
.
- Install it onto any machine on which you want to use the 'rt'
- command-line interface.
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
.
- See the 'request-tracker3.8' package for further information.
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
+ This package provides the needed setup and tools intended for a
+ mail server so it can inject tickets into
+ request-tracker3.8 using rt-mailgate. It should be installed onto any
+ machine on which you want to use the "rt"
+ command-line interface.
Package: rt3.8-apache2
Architecture: all
@@ -90,11 +109,28 @@
${misc:Depends}
Suggests: libapache2-mod-speedycgi
Description: Apache 2 specific files for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
- .
- See the 'request-tracker3.8' package for further information.
Package: rt3.8-db-postgresql
Architecture: all
@@ -102,6 +138,25 @@
postgresql-client-8.3 | postgresql-client (>= 7.4)
Suggests: postgresql-8.3 | postgresql (>= 7.4)
Description: PostgreSQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
@@ -111,6 +166,25 @@
mysql-client-5.0 | mysql-client (>= 4.0.13)
Suggests: mysql-server-5.0 | mysql-server (>= 4.0.13)
Description: MySQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
@@ -118,6 +192,25 @@
Architecture: all
Depends: ${misc:Depends}, libdbd-sqlite3-perl, sqlite3
Description: SQLite database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
--
Template: request-tracker3.8/rtname Type: string _Description: Name for this Request Tracker (RT) instance: Every installation of Request Tracker must have a unique name. The domain name or an abbreviation of the organization name are usually good candidates. . Please note that once you start using a name, you should probably never change it. Otherwise, mail for existing tickets won't get put in the right place. . This setting corresponds to the $rtname configuration variable. Template: request-tracker3.8/organization Type: string _Description: Identifier for this RT instance: In addition to its name, every installation of Request Tracker must also have a unique identifier. It is used when linking between RT installations. . Using this machine's fully qualified hostname (including the DNS domain name) is recommended. . This setting corresponds to the $Organization configuration variable. Template: request-tracker3.8/correspondaddress Type: string _Description: Default email address for RT correspondence: Please choose the address that will be listed in From: and Reply-To: headers of emails tracked by RT, unless overridden by a queue-specific address. . This setting corresponds to the $CorrespondAddress configuration variable. Template: request-tracker3.8/commentaddress Type: string _Description: Default email address for RT comments: Please choose the address that will be listed in From: and Reply-To: headers of comment emails, unless overridden by a queue-specific address. Comments can be used for adding ticket information that is not visible to the client. . This setting corresponds to the $CommentAddress configuration variable. Template: request-tracker3.8/webbaseurl Type: string _Description: Base URL to the RT web interface: Please specify the scheme, server and (optionally) port for constructing URLs to the RT web interface. . The value should not have a trailing slash (/). . This setting corresponds to the $WebBaseURL configuration variable. Template: request-tracker3.8/webpath Type: string _Description: Path to the RT web interface: If the RT web interface is going to be installed somewhere other than at the root of the server, you should specify the path to it here. . The value requires a leading slash (/) but not a trailing one. . This setting corresponds to the $WebPath configuration variable. Template: request-tracker3.8/handle-siteconfig-permissions Type: boolean _Description: Handle RT_SiteConfig.pm permissions? The RT web interface needs access to the database password, stored in the main RT configuration file. Because of this, the file is made readable by the www-data group in normal setups. This may have security implications. . If you reject this option, the file will be readable only by root, and you will have to set up appropriate access controls yourself. . With the SQLite backend, this choice will also affect the permissions of automatically-generated local database files. Template: request-tracker3.8/warn-sqlite-file Type: error _Description: Broken SQLite file Due to a bug in earlier versions of this package, the RT database appears to live in /var/lib/dbconfig-common/sqlite3/request-tracker3.8/_DBC_DBNAME_ rather than its intended location. . After this installation completes, you will need to manually move the file to its correct location (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common). RT will not work until this action is done.
--- request-tracker3.8.old/debian/templates 2009-03-15 08:34:34.229522268 +0100
+++ request-tracker3.8/debian/templates 2009-03-16 07:52:58.593523815 +0100
@@ -1,8 +1,8 @@
Template: request-tracker3.8/rtname
Type: string
-_Description: Name for this RT instance:
+_Description: Name for this Request Tracker (RT) instance:
Every installation of Request Tracker must have a unique name.
- The domain name or an abbreviation of the name of your organization are
+ The domain name or an abbreviation of the organization name are
usually good candidates.
.
Please note that once you start using a name, you should probably never
@@ -25,7 +25,7 @@
Template: request-tracker3.8/correspondaddress
Type: string
_Description: Default email address for RT correspondence:
- This address will be listed in From: and Reply-To: headers of
+ Please choose the address that will be listed in From: and Reply-To: headers of
emails tracked by RT, unless overridden by a queue-specific
address.
.
@@ -34,15 +34,15 @@
Template: request-tracker3.8/commentaddress
Type: string
_Description: Default email address for RT comments:
- This address will be listed in From: and Reply-To: headers of comment
- emails, unless overridden by a queue-specific address. (Comments can be
- used for adding ticket information that is not visible to the client.)
+ Please choose the address that will be listed in From: and Reply-To: headers of comment
+ emails, unless overridden by a queue-specific address. Comments can be
+ used for adding ticket information that is not visible to the client.
.
This setting corresponds to the $CommentAddress configuration variable.
Template: request-tracker3.8/webbaseurl
Type: string
-_Description: Base URL to the web interface:
+_Description: Base URL to the RT web interface:
Please specify the scheme, server and (optionally) port for constructing
URLs to the RT web interface.
.
@@ -54,7 +54,7 @@
Type: string
_Description: Path to the RT web interface:
If the RT web interface is going to be installed somewhere other than at
- the root of your server, you should specify the path to it here.
+ the root of the server, you should specify the path to it here.
.
The value requires a leading slash (/) but not a trailing one.
.
@@ -70,15 +70,17 @@
If you reject this option, the file will be readable only by root, and
you will have to set up appropriate access controls yourself.
.
- Note: with the SQLite backend, your answer will also affect the
- permissions of automatically generated local database files.
+ With the SQLite backend, this choice will also affect the
+ permissions of automatically-generated local database files.
Template: request-tracker3.8/warn-sqlite-file
-Type: note
-_Description: Broken SQLite file found
- Due to a bug in earlier versions of this package, your RT database appears
+Type: error
+_Description: Broken SQLite file
+ Due to a bug in earlier versions of this package, the RT database appears
to live in /var/lib/dbconfig-common/sqlite3/request-tracker3.8/_DBC_DBNAME_
- rather than its intended location. After this installation completes, you
+ rather than its intended location.
+ .
+ After this installation completes, you
will need to manually move the file to its correct location
- (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common) before
- RT will work again.
+ (see /etc/request-tracker3.8/RT_SiteConfig.d/51-dbconfig-common). RT will
+ not work until this action is done.
--- request-tracker3.8.old/debian/control 2009-03-15 08:34:34.181521317 +0100
+++ request-tracker3.8/debian/control 2009-03-16 08:12:22.765522571 +0100
@@ -43,17 +43,17 @@
Suggests: rt3.8-rtfm
Conflicts: request-tracker, request-tracker3.2 (<< 3.2.2-3)
Replaces: request-tracker
-Description: Extensible trouble-ticket tracking system
- Request Tracker (RT) is an enterprise-grade ticketing system which
+Description: trouble-ticket tracking system
+ Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
- This is the 3.8 series of RT, it can be installed alongside the 3.4
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
- Written in object-oriented Perl, RT is a high-level, portable,
+ RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
@@ -62,6 +62,8 @@
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
+ .
+ This package provides the core of RT.
Package: rt3.8-clients
Architecture: all
@@ -71,13 +73,30 @@
${misc:Depends}
Recommends: libio-socket-ssl-perl
Description: Mail gateway and command-line interface to request-tracker3.8
- Install this package onto the mail server so it can inject tickets into
- request-tracker3.8 using rt-mailgate.
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
.
- Install it onto any machine on which you want to use the 'rt'
- command-line interface.
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
.
- See the 'request-tracker3.8' package for further information.
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
+ This package provides the needed setup and tools intended for a
+ mail server so it can inject tickets into
+ request-tracker3.8 using rt-mailgate. It should be installed onto any
+ machine on which you want to use the "rt"
+ command-line interface.
Package: rt3.8-apache2
Architecture: all
@@ -90,11 +109,28 @@
${misc:Depends}
Suggests: libapache2-mod-speedycgi
Description: Apache 2 specific files for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
- .
- See the 'request-tracker3.8' package for further information.
Package: rt3.8-db-postgresql
Architecture: all
@@ -102,6 +138,25 @@
postgresql-client-8.3 | postgresql-client (>= 7.4)
Suggests: postgresql-8.3 | postgresql (>= 7.4)
Description: PostgreSQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
@@ -111,6 +166,25 @@
mysql-client-5.0 | mysql-client (>= 4.0.13)
Suggests: mysql-server-5.0 | mysql-server (>= 4.0.13)
Description: MySQL database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
@@ -118,6 +192,25 @@
Architecture: all
Depends: ${misc:Depends}, libdbd-sqlite3-perl, sqlite3
Description: SQLite database backend for request-tracker3.8
+ Request Tracker (RT) is a ticketing system which
+ enables a group of people to intelligently and efficiently manage
+ tasks, issues, and requests submitted by a community of users. It
+ features a web, email and command-line interfaces (see the package
+ rt3.8-clients).
+ .
+ This package provides the 3.8 series of RT. It can be installed alongside the 3.4
+ and 3.6 series without any problems.
+ .
+ RT is a high-level, portable,
+ platform independent system that eases collaboration within
+ organizations and makes it easy for them to take care of their
+ customers.
+ .
+ RT manages key tasks such as the identification, prioritization,
+ assignment, resolution and notification required by
+ enterprise-critical applications including project management, help
+ desk, NOC ticketing, CRM and software development.
+ .
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
Source: request-tracker3.8
Section: misc
Priority: optional
Maintainer: Debian Request Tracker Group <pkg-request-tracker-maintainers@lists.alioth.debian.org>
Uploaders: Niko Tyni <ntyni@debian.org>, Jacob Helwig <jacob@technosorcery.net>, Toni Mueller <toni@debian.org>, Ivan Kohler <ivan-debian@420.am>, Gerardo Curiel <gcuriel@debian.org.ve>, Dominic Hargreaves <dom@earth.li>
Build-Depends: debhelper (>= 5), dpatch (>= 2.0.9)
Build-Depends-Indep: perl (>= 5.8.3), po-debconf
Standards-Version: 3.8.0
Vcs-Svn: svn://svn.debian.org/svn/pkg-request-tracker/packages/request-tracker3.8/trunk
Vcs-Browser: http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk
Package: request-tracker3.8
Architecture: all
Depends: rt3.8-clients (= ${source:Version}),
rt3.8-apache2 (= ${source:Version}),
rt3.8-db-sqlite (= ${source:Version})
| rt3.8-db-postgresql (= ${source:Version})
| rt3.8-db-mysql (= ${source:Version}),
exim4 | mail-transport-agent,
sysklogd | system-log-daemon, ${perl:Depends},
libhtml-mason-perl (>= 1:1.36-1), libapache-session-perl (>= 1.53),
libregexp-common-perl, libdbi-perl (>= 1.37),
libclass-returnvalue-perl (>= 0.40), libdbix-searchbuilder-perl (>= 1.53),
libcache-simple-timedexpiry-perl, libtext-template-perl (>= 1.44),
liblog-dispatch-perl (>= 2.0), libhtml-parser-perl,
liblocale-maketext-fuzzy-perl, liblocale-maketext-lexicon-perl (>= 0.32),
libmime-tools-perl (>= 5.108) | libmime-perl (>= 5.108), libmime-types-perl,
libmailtools-perl (>= 1.57), libtext-wrapper-perl,
libtime-modules-perl, libtext-autoformat-perl, libtext-wikiformat-perl,
libhtml-scrubber-perl, libmodule-versions-report-perl (>= 1.03),
libtree-simple-perl (>= 1.04), libxml-rss-perl (>= 1.05), libxml-simple-perl,
libcalendar-simple-perl, libgd-graph-perl, libuniversal-require-perl,
libgd-text-perl, libtimedate-perl, dbconfig-common (>= 1.8.38),
ucf (>= 0.28), libcss-squish-perl (>= 0.06),
libdevel-stacktrace-perl (>= 1.19),libfile-sharedir-perl,
libemail-address-perl, libperlio-eol-perl,
libdata-ical-perl, libtext-quoted-perl (>= 2.02),
libhtml-rewriteattributes-perl (>= 0.02),
libgraphviz-perl, libgnupg-interface-perl,
libjs-scriptaculous, libjs-prototype, libipc-run-safehandles-perl
${misc:Depends}
Recommends: speedy-cgi-perl
Suggests: rt3.8-rtfm
Conflicts: request-tracker, request-tracker3.2 (<< 3.2.2-3)
Replaces: request-tracker
Description: trouble-ticket tracking system
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides the core of RT.
Package: rt3.8-clients
Architecture: all
Depends: ${perl:Depends}, exim4 | mail-transport-agent,
libhtml-tree-perl, libhtml-format-perl, libwww-perl, libterm-readkey-perl,
libterm-readline-perl-perl | libterm-readline-gnu-perl,
${misc:Depends}
Recommends: libio-socket-ssl-perl
Description: Mail gateway and command-line interface to request-tracker3.8
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides the needed setup and tools intended for a
mail server so it can inject tickets into
request-tracker3.8 using rt-mailgate. It should be installed onto any
machine on which you want to use the "rt"
command-line interface.
Package: rt3.8-apache2
Architecture: all
Depends: apache2,
libapache2-mod-perl2 (>= 2.0.0) | speedy-cgi-perl | libapache2-mod-fcgid
| libapache2-mod-fastcgi,
libapache2-mod-perl2 (>= 2.0.0) | speedy-cgi-perl | libcgi-fast-perl,
libapache-dbi-perl (>= 0.92) | speedy-cgi-perl | libapache2-mod-fcgid
| libapache2-mod-fastcgi,
${misc:Depends}
Suggests: libapache2-mod-speedycgi
Description: Apache 2 specific files for request-tracker3.8
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
Package: rt3.8-db-postgresql
Architecture: all
Depends: ${misc:Depends}, libdbd-pg-perl (>= 1.41),
postgresql-client-8.3 | postgresql-client (>= 7.4)
Suggests: postgresql-8.3 | postgresql (>= 7.4)
Description: PostgreSQL database backend for request-tracker3.8
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
Package: rt3.8-db-mysql
Architecture: all
Depends: ${misc:Depends}, libdbd-mysql-perl (>= 2.1018),
mysql-client-5.0 | mysql-client (>= 4.0.13)
Suggests: mysql-server-5.0 | mysql-server (>= 4.0.13)
Description: MySQL database backend for request-tracker3.8
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
Package: rt3.8-db-sqlite
Architecture: all
Depends: ${misc:Depends}, libdbd-sqlite3-perl, sqlite3
Description: SQLite database backend for request-tracker3.8
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside the 3.4
and 3.6 series without any problems.
.
RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
Attachment:
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Description: Digital signature