Bug#1124614: firmware-amd-graphics: Screen turns black and suddenly reboots on Ryzen 7 7840HS
Package: firmware-amd-graphics
Version: 20250410-2
Severity: critical
Justification: causes serious data loss
Dear Maintainer,
When using version "20250410-2~bpo12+1" from bookworm-backports or
"20250410-2" from trixie, my Dell G15 5535 laptop with AMD Ryzen 7 7840HS w/
Radeon 780M Graphics processor will suddenly have the screen turn black and
then do a complete system reboot. No logs of any sort are left from these
system reboots that are relevant. The crash occurs randomly, but tends to
happen often when the system is idle or is not being actively used. I have not
had these crashes at all when using trixie-backports version
"20251021-1~bpo13+1". The issue is relevant to both the bookworm-backports and
trixie versions as they appear to be the exact same version.
-- System Information:
Debian Release: 13.2
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500,
'stable'), (100, 'trixie-fasttrack'), (100, 'trixie-backports-staging')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 6.12.57+deb13-amd64 (SMP w/16 CPU threads; PREEMPT)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE,
TAINT_UNSIGNED_MODULE
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE not
set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
firmware-amd-graphics depends on no packages.
firmware-amd-graphics recommends no packages.
Versions of packages firmware-amd-graphics suggests:
ii initramfs-tools 0.148.3
-- no debconf information
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