Bug#935094: linux-image-5.2.0-2-amd64: USB 3 storage device not detected
Package: src:linux
Version: 5.2.7-1
Severity: normal
Dear Maintainer,
USB 3 storage devices (hdd and stick) are not detected. Nothing shows up in the
log files (messages, kern.log) and the command lsusb doesn't show the device.
With kernel package linux-image-4.19.0-5-amd64 the same devices work.
A USB 2 storage device and a USB mouse are detected and can be used.
Any ideas?
Regards,
Jörg.
-- Package-specific info:
<#part type="text/plain" disposition=attachment description="Bug script output">
** Version:
Linux version 5.2.0-2-amd64 (debian-kernel@lists.debian.org) (gcc version 8.3.0
(Debian 8.3.0-19)) #1 SMP Debian 5.2.7-1 (2019-08-07)
** Command line:
BOOT_IMAGE=/boot/vmlinuz-5.2.0-2-amd64
root=UUID=fee4c872-c3ec-4b28-9951-0bf6507cae5f ro quiet scsi_mod.use_blk_mq=1
** Not tainted
** Kernel log:
Unable to read kernel log; any relevant messages should be attached
** Model information
sys_vendor: Hewlett-Packard
product_name: HP ProBook 650 G1
product_version: A3008CD10003
chassis_vendor: Hewlett-Packard
chassis_version:
bios_vendor: Hewlett-Packard
bios_version: L77 Ver. 01.21
board_vendor: Hewlett-Packard
board_name: 1993
board_version: KBC Version 16.39
** Loaded modules:
uas
usb_storage
hid_generic
usbhid
hid
bfq
intel_rapl
x86_pkg_temp_thermal
intel_powerclamp
coretemp
kvm_intel
kvm
irqbypass
crct10dif_pclmul
crc32_pclmul
arc4
ghash_clmulni_intel
btusb
btrtl
btbcm
btintel
bluetooth
snd_hda_codec_hdmi
iwldvm
mac80211
aesni_intel
snd_hda_codec_idt
aes_x86_64
crypto_simd
snd_hda_codec_generic
drbg
cryptd
glue_helper
iwlwifi
i915
ledtrig_audio
intel_cstate
drm_kms_helper
tpm_infineon
snd_hda_intel
ansi_cprng
intel_uncore
ppdev
cfg80211
snd_hda_codec
joydev
iTCO_wdt
tpm_tis
tpm_tis_core
rtsx_pci_ms
evdev
snd_hda_core
intel_rapl_perf
ecdh_generic
parport_pc
tpm
snd_hwdep
hp_wmi
pcspkr
ecc
sparse_keymap
serio_raw
wmi_bmof
memstick
snd_pcm
hp_accel
iTCO_vendor_support
sg
lis3lv02d
watchdog
parport
drm
input_polldev
rfkill
pcc_cpufreq
rng_core
battery
mei_me
snd_timer
hp_wireless
button
snd
soundcore
i2c_algo_bit
mei
ac
ie31200_edac
ext4
crc16
mbcache
jbd2
crc32c_generic
sr_mod
cdrom
sd_mod
rtsx_pci_sdmmc
mmc_core
ahci
libahci
libata
psmouse
rtsx_pci
ehci_pci
ehci_hcd
xhci_pci
xhci_hcd
scsi_mod
e1000e
lpc_ich
i2c_i801
crc32c_intel
usbcore
mfd_core
usb_common
wmi
video
** PCI devices:
00:00.0 Host bridge [0600]: Intel Corporation Xeon E3-1200 v3/4th Gen Core
Processor DRAM Controller [8086:0c04] (rev 06)
Subsystem: Hewlett-Packard Company Xeon E3-1200 v3/4th Gen Core Processor DRAM
Controller [103c:1993]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
Kernel modules: ie31200_edac
00:02.0 VGA compatible controller [0300]: Intel Corporation 4th Gen Core
Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA
controller])
DeviceName: 32
Subsystem: Hewlett-Packard Company 4th Gen Core Processor Integrated Graphics
Controller [103c:1993]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 34
Region 0: Memory at d0000000 (64-bit, non-prefetchable) [size=4M]
Region 2: Memory at c0000000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at 3000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915
00:03.0 Audio device [0403]: Intel Corporation Xeon E3-1200 v3/4th Gen Core
Processor HD Audio Controller [8086:0c0c] (rev 06)
Subsystem: Hewlett-Packard Company Xeon E3-1200 v3/4th Gen Core Processor HD
Audio Controller [103c:1993]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 35
Region 0: Memory at d0730000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:14.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset
Family USB xHCI [8086:8c31] (rev 04) (prog-if 30 [XHCI])
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family USB xHCI
[103c:1993]
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 28
Region 0: Memory at d0720000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
00:16.0 Communication controller [0780]: Intel Corporation 8 Series/C220 Series
Chipset Family MEI Controller #1 [8086:8c3a] (rev 04)
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family MEI
Controller [103c:1993]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 31
Region 0: Memory at d0739000 (64-bit, non-prefetchable) [size=16]
Capabilities: <access denied>
Kernel driver in use: mei_me
Kernel modules: mei_me
00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection I217-V
[8086:153b] (rev 04)
Subsystem: Hewlett-Packard Company Ethernet Connection I217-V [103c:1993]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 27
Region 0: Memory at d0700000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at d073f000 (32-bit, non-prefetchable) [size=4K]
Region 2: I/O ports at 3080 [size=32]
Capabilities: <access denied>
Kernel driver in use: e1000e
Kernel modules: e1000e
00:1a.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset
Family USB EHCI #2 [8086:8c2d] (rev 04) (prog-if 20 [EHCI])
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family USB EHCI
[103c:1993]
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 16
Region 0: Memory at d073e000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1b.0 Audio device [0403]: Intel Corporation 8 Series/C220 Series Chipset High
Definition Audio Controller [8086:8c20] (rev 04)
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset High Definition
Audio Controller [103c:1993]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 32
Region 0: Memory at d0734000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family
PCI Express Root Port #1 [8086:8c10] (rev d4) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 24
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: None
Memory behind bridge: d0600000-d06fffff [size=1M]
Prefetchable memory behind bridge: None
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR+ NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: <access denied>
Kernel driver in use: pcieport
00:1c.6 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family
PCI Express Root Port #7 [8086:8c1c] (rev d4) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin C routed to IRQ 25
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: None
Memory behind bridge: d0500000-d05fffff [size=1M]
Prefetchable memory behind bridge: None
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- <SERR- <PERR-
BridgeCtl: Parity- SERR+ NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: <access denied>
Kernel driver in use: pcieport
00:1c.7 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family
PCI Express Root Port #8 [8086:8c1e] (rev d4) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin D routed to IRQ 26
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
I/O behind bridge: 00002000-00002fff [size=4K]
Memory behind bridge: d0400000-d04fffff [size=1M]
Prefetchable memory behind bridge: 00000000bf300000-00000000bf4fffff [size=2M]
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR+ NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: <access denied>
Kernel driver in use: pcieport
00:1d.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset
Family USB EHCI #1 [8086:8c26] (rev 04) (prog-if 20 [EHCI])
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family USB EHCI
[103c:1993]
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 17
Region 0: Memory at d073d000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1f.0 ISA bridge [0601]: Intel Corporation HM87 Express LPC Controller
[8086:8c4b] (rev 04)
Subsystem: Hewlett-Packard Company HM87 Express LPC Controller [103c:1993]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller [0106]: Intel Corporation 8 Series/C220 Series Chipset
Family 6-port SATA Controller 1 [AHCI mode] [8086:8c03] (rev 04) (prog-if 01
[AHCI 1.0])
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family 6-port
SATA Controller 1 [AHCI mode] [103c:1993]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 30
Region 0: I/O ports at 30a8 [size=8]
Region 1: I/O ports at 30b4 [size=4]
Region 2: I/O ports at 30a0 [size=8]
Region 3: I/O ports at 30b0 [size=4]
Region 4: I/O ports at 3060 [size=32]
Region 5: Memory at d073c000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 8 Series/C220 Series Chipset Family
SMBus Controller [8086:8c22] (rev 04)
Subsystem: Hewlett-Packard Company 8 Series/C220 Series Chipset Family SMBus
Controller [103c:1993]
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin C routed to IRQ 18
Region 0: Memory at d0738000 (64-bit, non-prefetchable) [size=256]
Region 4: I/O ports at ef80 [size=32]
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801
02:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6235
[8086:088e] (rev 24)
DeviceName: WLAN
Subsystem: Intel Corporation Centrino Advanced-N 6235 AGN [8086:4060]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 33
Region 0: Memory at d0500000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI
Express Card Reader [10ec:5227] (rev 01)
Subsystem: Hewlett-Packard Company RTS5227 PCI Express Card Reader [103c:1993]
Physical Slot: 7
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping-
SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 29
Region 0: Memory at d0400000 (32-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
** USB devices:
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:07da Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
<#/part>
-- System Information:
Debian Release: bullseye/sid
APT prefers testing
APT policy: (600, 'testing'), (500, 'unstable'), (5, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 5.2.0-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=C.UTF-8, LC_CTYPE=C.UTF-8 (charmap=UTF-8), LANGUAGE=C.UTF-8
(charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: sysvinit (via /sbin/init)
Versions of packages linux-image-5.2.0-2-amd64 depends on:
ii initramfs-tools [linux-initramfs-tool] 0.134
ii kmod 26-1
ii linux-base 4.6
Versions of packages linux-image-5.2.0-2-amd64 recommends:
pn apparmor <none>
pn firmware-linux-free <none>
Versions of packages linux-image-5.2.0-2-amd64 suggests:
pn debian-kernel-handbook <none>
ii grub-pc 2.04-2
pn linux-doc-5.2 <none>
Versions of packages linux-image-5.2.0-2-amd64 is related to:
pn firmware-amd-graphics <none>
pn firmware-atheros <none>
pn firmware-bnx2 <none>
pn firmware-bnx2x <none>
pn firmware-brcm80211 <none>
pn firmware-cavium <none>
pn firmware-intel-sound <none>
pn firmware-intelwimax <none>
pn firmware-ipw2x00 <none>
pn firmware-ivtv <none>
ii firmware-iwlwifi 20190717-1
pn firmware-libertas <none>
pn firmware-linux-nonfree <none>
pn firmware-misc-nonfree <none>
pn firmware-myricom <none>
pn firmware-netxen <none>
pn firmware-qlogic <none>
pn firmware-realtek <none>
pn firmware-samsung <none>
pn firmware-siano <none>
pn firmware-ti-connectivity <none>
pn xen-hypervisor <none>
-- no debconf information
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