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Bug#884001: linux-image-4.9.0-5-amd64: severe screen flickering and subsequent system freeze on intel broadwell after upgrade to stretch



Package: src:linux
Version: 4.9.65-3+deb9u2
Followup-For: Bug #884001

Dear Maintainer,

after recently upgrading from jessie to stretch my laptop with intel core
i5-5200U became unusable with kernel 4.9:
a few minutes after booting I would get severe screen flickering with
subsequent complete system freeze requiring a hard reset.
This happened every time, and more quickly in gnome (X or wayland) than xfce
(but eventually also there).
The logs did not show anything, unfortunately.

The problem went away after upgrading to kernel 4.14 from stretch-backports. (I
still get minor flickering where the screen "slides" sideways sometimes after
user switch, but no more crashes.)

I should also mention that I did not experience this bug on jessie where I was
using kernel 4.9 from jessie-backports (with boot parameter
"i915.enable_psr=0") with no problems for many months.

Thanks, Daniel



-- Package-specific info:
** Kernel log: boot messages should be attached

** Model information
sys_vendor: Dell Inc.
product_name: XPS 13 9343
product_version: 
chassis_vendor: Dell Inc.
chassis_version: 
bios_vendor: Dell Inc.
bios_version: A13
board_vendor: Dell Inc.
board_name: 0TM99H
board_version: A00

** PCI devices:
00:00.0 Host bridge [0600]: Intel Corporation Broadwell-U Host Bridge -OPI [8086:1604] (rev 09)
	Subsystem: Dell Broadwell-U Host Bridge -OPI [1028:0665]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Capabilities: <access denied>
	Kernel driver in use: bdw_uncore

00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
	Subsystem: Dell HD Graphics 5500 [1028:0665]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 49
	Region 0: Memory at f6000000 (64-bit, non-prefetchable) [size=16M]
	Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
	Region 4: I/O ports at f000 [size=64]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

00:03.0 Audio device [0403]: Intel Corporation Broadwell-U Audio Controller [8086:160c] (rev 09)
	Subsystem: Dell Broadwell-U Audio Controller [1028:0665]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 47
	Region 0: Memory at f741c000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:04.0 Signal processing controller [1180]: Intel Corporation Broadwell-U Processor Thermal Subsystem [8086:1603] (rev 09)
	Subsystem: Dell Broadwell-U Processor Thermal Subsystem [1028:0665]
	Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin A routed to IRQ 16
	Region 0: Memory at f7410000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

00:14.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB xHCI Controller [8086:9cb1] (rev 03) (prog-if 30 [XHCI])
	Subsystem: Dell Wildcat Point-LP USB xHCI Controller [1028:0665]
	Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin A routed to IRQ 45
	Region 0: Memory at f7400000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

00:16.0 Communication controller [0780]: Intel Corporation Wildcat Point-LP MEI Controller #1 [8086:9cba] (rev 03)
	Subsystem: Dell Wildcat Point-LP MEI Controller [1028:0665]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 48
	Region 0: Memory at f7425000 (64-bit, non-prefetchable) [size=32]
	Capabilities: <access denied>
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:1b.0 Audio device [0403]: Intel Corporation Wildcat Point-LP High Definition Audio Controller [8086:9ca0] (rev 03)
	Subsystem: Dell Wildcat Point-LP High Definition Audio Controller [1028:0665]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 32, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 50
	Region 0: Memory at f7418000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1c.0 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 [8086:9c90] (rev e3) (prog-if 00 [Normal decode])
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 42
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Memory behind bridge: f7300000-f73fffff
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1c.3 PCI bridge [0604]: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 [8086:9c96] (rev e3) (prog-if 00 [Normal decode])
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin D routed to IRQ 43
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	Memory behind bridge: f7000000-f72fffff
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1d.0 USB controller [0c03]: Intel Corporation Wildcat Point-LP USB EHCI Controller [8086:9ca6] (rev 03) (prog-if 20 [EHCI])
	Subsystem: Dell Wildcat Point-LP USB EHCI Controller [1028:0665]
	Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin A routed to IRQ 21
	Region 0: Memory at f7423000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci
	Kernel modules: ehci_pci

00:1f.0 ISA bridge [0601]: Intel Corporation Wildcat Point-LP LPC Controller [8086:9cc3] (rev 03)
	Subsystem: Dell Wildcat Point-LP LPC Controller [1028:0665]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Capabilities: <access denied>
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich

00:1f.2 SATA controller [0106]: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] [8086:9c83] (rev 03) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Wildcat Point-LP SATA Controller [AHCI Mode] [1028:0665]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin B routed to IRQ 46
	Region 0: I/O ports at f0b0 [size=8]
	Region 1: I/O ports at f0a0 [size=4]
	Region 2: I/O ports at f090 [size=8]
	Region 3: I/O ports at f080 [size=4]
	Region 4: I/O ports at f060 [size=32]
	Region 5: Memory at f7422000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1f.3 SMBus [0c05]: Intel Corporation Wildcat Point-LP SMBus Controller [8086:9ca2] (rev 03)
	Subsystem: Dell Wildcat Point-LP SMBus Controller [1028:0665]
	Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin C routed to IRQ 18
	Region 0: Memory at f7421000 (64-bit, non-prefetchable) [size=256]
	Region 4: I/O ports at f040 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

00:1f.6 Signal processing controller [1180]: Intel Corporation Wildcat Point-LP Thermal Management Controller [8086:9ca4] (rev 03)
	Subsystem: Dell Wildcat Point-LP Thermal Management Controller [1028:0665]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin C routed to IRQ 18
	Region 0: Memory at f7420000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal

01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card Reader [10ec:5249] (rev 01)
	Subsystem: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card Reader [10ec:5249]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 44
	Region 0: Memory at f7300000 (32-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: rtsx_pci
	Kernel modules: rtsx_pci

02:00.0 Network controller [0280]: Broadcom Limited BCM4352 802.11ac Wireless Network Adapter [14e4:43b1] (rev 03)
	Subsystem: Dell BCM4352 802.11ac Wireless Network Adapter [1028:0019]
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 19
	Region 0: Memory at f7200000 (64-bit, non-prefetchable) [size=32K]
	Region 2: Memory at f7000000 (64-bit, non-prefetchable) [size=2M]
	Capabilities: <access denied>
	Kernel driver in use: wl
	Kernel modules: bcma, wl


** USB devices:
Bus 001 Device 002: ID 8087:8001 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 0c45:670c Microdia 
Bus 002 Device 002: ID 0a5c:216f Broadcom Corp. BCM20702A0 Bluetooth
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


-- System Information:
Debian Release: 9.3
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.14.0-0.bpo.3-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8), LANGUAGE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages linux-image-4.9.0-5-amd64 depends on:
ii  initramfs-tools [linux-initramfs-tool]  0.130
ii  kmod                                    23-2
ii  linux-base                              4.5

Versions of packages linux-image-4.9.0-5-amd64 recommends:
ii  firmware-linux-free  3.4
ii  irqbalance           1.1.0-2.3

Versions of packages linux-image-4.9.0-5-amd64 suggests:
pn  debian-kernel-handbook  <none>
ii  grub-pc                 2.02~beta3-5
pn  linux-doc-4.9           <none>

Versions of packages linux-image-4.9.0-5-amd64 is related to:
ii  firmware-amd-graphics     20161130-3
ii  firmware-atheros          20161130-3
pn  firmware-bnx2             <none>
pn  firmware-bnx2x            <none>
ii  firmware-brcm80211        20161130-3
pn  firmware-cavium           <none>
pn  firmware-intel-sound      <none>
pn  firmware-intelwimax       <none>
pn  firmware-ipw2x00          <none>
pn  firmware-ivtv             <none>
pn  firmware-iwlwifi          <none>
pn  firmware-libertas         <none>
ii  firmware-linux-nonfree    20161130-3
ii  firmware-misc-nonfree     20161130-3
pn  firmware-myricom          <none>
pn  firmware-netxen           <none>
pn  firmware-qlogic           <none>
pn  firmware-realtek          <none>
pn  firmware-samsung          <none>
pn  firmware-siano            <none>
pn  firmware-ti-connectivity  <none>
pn  xen-hypervisor            <none>

-- no debconf information


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