Bug#808602: USB 3 regression - external HDD disconnects immediately after connecting
Package: linux-image-3.16.0-4-amd64
Version: 3.16.7-ckt20-1+deb8u1
Severity: normal
Dear Maintainer,
the recent kernel update (to version 3.16.7-ckt20-1+deb8u1) introduced a
regression on my systems - my HDDs in the external USB 3.0 box are
disconnected immediately after I connect them to any USB port on my
laptop. In other words connecting to USB 3.0 or 2.0 port does not make a
difference - it is not possible to use the external HDD in both cases.
After downgrading the kernel (to version 3.16.7-ckt11-1+deb8u3) the HDDs
in the external USB 3.0 box work normally. On both kernel versions my
USB 2.0 devices (flash disks, mouse etc.) seems to work ok.
For now as a workaround I use the previous kernel version
3.16.7-ckt11-1+deb8u3, because I need to use the external HDDs often,
however it would be nice to resume the security updates for the kernel
as soon as this issue is fixed.
If needed I will be able (in a day or two) to test whether the problem
occurs also with another USB 3.0 flash disk and on a different laptop.
Thanks
Your Happy Debian User
-- Package-specific info:
** Version:
Linux version 3.16.0-4-amd64 (debian-kernel@lists.debian.org) (gcc
version 4.8.4 (Debian 4.8.4-1) ) #1 SMP Debian 3.16.7-ckt20-1+deb8u1
(2015-12-14)
** Kernel log (lines related to this USB problem):
[ 254.846529] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 254.864086] usb 4-1: New USB device found, idVendor=152d, idProduct=0539
[ 254.864093] usb 4-1: New USB device strings: Mfr=1, Product=2,
SerialNumber=5
[ 254.864096] usb 4-1: Product: USB to ATA/ATAPI Bridge
[ 254.864099] usb 4-1: Manufacturer: JMicron
[ 254.864101] usb 4-1: SerialNumber: 2461937287FF
[ 254.864596] usb 4-1: Set SEL for device-initiated U1 failed.
[ 259.867742] usb 4-1: Set SEL for device-initiated U2 failed.
[ 259.867867] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 259.868398] scsi7 : usb-storage 4-1:1.0
[ 264.872900] usb 4-1: Set SEL for device-initiated U1 failed.
[ 269.878233] usb 4-1: Set SEL for device-initiated U2 failed.
[ 292.514162] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 292.540524] usb 4-1: device descriptor read/8, error -71
[ 292.641985] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 292.668663] usb 4-1: device descriptor read/8, error -71
[ 292.826931] usb 4-1: USB disconnect, device number 2
[ 292.827371] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called
with disabled ep ffff880036e60040
[ 292.827378] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called
with disabled ep ffff880036e60088
** Loaded modules:
nls_utf8
nls_cp437
vfat
fat
ctr
ccm
pci_stub
vboxpci(O)
vboxnetadp(O)
vboxnetflt(O)
vboxdrv(O)
ip6t_REJECT
xt_hl
ip6t_rt
nf_conntrack_ipv6
nf_defrag_ipv6
ipt_REJECT
xt_LOG
xt_limit
xt_tcpudp
xt_addrtype
nf_conntrack_ipv4
nf_defrag_ipv4
xt_conntrack
ip6table_filter
ip6_tables
nf_conntrack_netbios_ns
nf_conntrack_broadcast
nf_nat_ftp
nf_nat
nf_conntrack_ftp
nf_conntrack
iptable_filter
ip_tables
x_tables
uvcvideo
videobuf2_vmalloc
videobuf2_memops
videobuf2_core
v4l2_common
videodev
snd_hda_codec_hdmi
snd_hda_codec_realtek
snd_hda_codec_generic
media
arc4
ath9k
ath9k_common
ath9k_hw
joydev
ath
mac80211
snd_hda_intel
snd_hda_controller
snd_hda_codec
iTCO_wdt
snd_hwdep
iTCO_vendor_support
acer_wmi
cfg80211
x86_pkg_temp_thermal
snd_pcm_oss
intel_powerclamp
evdev
intel_rapl
sparse_keymap
psmouse
serio_raw
rfkill
snd_mixer_oss
snd_pcm
i915
drm_kms_helper
drm
snd_timer
i2c_i801
i2c_algo_bit
i2c_core
video
processor
shpchp
snd
soundcore
lpc_ich
mfd_core
mei_me
mei
thermal_sys
battery
ac
kvm_intel
kvm
button
wmi
coretemp
fuse
autofs4
ext4
crc16
mbcache
jbd2
sha256_ssse3
sha256_generic
algif_skcipher
af_alg
dm_crypt
dm_mod
hid_generic
usbhid
hid
sg
sd_mod
sr_mod
crc_t10dif
cdrom
crct10dif_generic
usb_storage
crct10dif_pclmul
crct10dif_common
crc32_pclmul
crc32c_intel
ghash_clmulni_intel
ahci
aesni_intel
libahci
aes_x86_64
lrw
gf128mul
glue_helper
ablk_helper
ehci_pci
cryptd
libata
xhci_hcd
ehci_hcd
tg3
sdhci_pci
scsi_mod
sdhci
ptp
pps_core
mmc_core
libphy
usbcore
usb_common
** PCI devices (USB related):
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series
Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) (prog-if 30
[XHCI])
Subsystem: Acer Incorporated [ALI] Device [1025:0647]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 40
Region 0: Memory at c0600000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series
Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
(prog-if 20 [EHCI])
Subsystem: Acer Incorporated [ALI] Device [1025:0647]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 0: Memory at c0619000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series
Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
(prog-if 20 [EHCI])
Subsystem: Acer Incorporated [ALI] Device [1025:0647]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 23
Region 0: Memory at c0618000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
-- System Information:
Debian Release: 8.2
APT prefers stable
Architecture: amd64 (x86_64)
Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
** Model information
sys_vendor: Acer
product_name: Aspire V3-571G
bios_vendor: Insyde Corp.
bios_version: V2.21
board_vendor: Acer
board_name: VA50_HC_CR
board_version: Type2 - Board Version
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