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Re: Bug#751461: usb ports inaccessible after boot up



Control: reassign -1 src:linux 3.2.0-4-686-pae

On Vi, 13 iun 14, 10:03:42, A.Verheul wrote:
> Package:           vmlinuz
> Version:           3.2.0-4-686-pae
> 
> Debian Version:    Debian wheezy 7.4.0, i386
>  
> Bug summary:       USB ports inaccessible after boot up
>  
> Related bugreport: #500552 - involves exactly the same problem (year 2008) - 
>                    then solved through CPU replacement - issue archived by now
> 
> Possibly related : #750445 - describes similar problem with different error code 
>  
> Reporter:          Arie Verheul
> Personal status:   new to Linux
>  
> ----------------------------------------------------------------------------------------------
> Summary of what has been found so far
> ----------------------------------------------------------------------------------------------
>  
> a. The system may work properly and hence the hardware seems OK.
>  
> b. The issue seems not specific for Debian but rather a general kernel issue.
>  
> c. Puppy Linux seems less sensitive for the issue.
>  
> d. The Intel BIOS version affects the issue.
>  
> e. There are indications that the problem might involve a timing issue.
>  
> ----------------------------------------------------------------------------------------------
>  
> Dear sir or madam,
>  
> I do experience a persistent problem with usb port setup on boot up.
> The system boots up OK but ends up with non-functioning usb-ports.
> This renders the system useless. The hardware used is new and recent (see specs below). 
>   
> Initially it was attempted to install Scientific Linux, which uses the Anaconda installer. 
> However, Anaconda boots up OK but with non-functioning usb-ports. No solution was found.
> Installation was done from an usb stick (no optical drive present).
> Therefore the issue seems to be a kernel issue which is not specific for Debian.
>  
> Next it was attempted to install Debian. Just like Anaconda the Debian installer boots up 
> with inaccessible usb ports. This could be solved by repeatedly hotplugging the usb mouse. 
> After the usb ports had become accessible Debian could be installed properly.
>  
> However, once installed Debian normally always boots up with non functioning usb-ports.
> Error message as below:
>  
> [   20.405006] usb 1-1: device not accepting address 2, error -110
> [   20.516591] usb 1-1: new high-speed USB device number 3 using ehci_hcd
> [   36.040241] usb 1-1: device not accepting address 3, error -110
> [   36.152034] usb 1-1: new high-speed USB device number 4 using ehci_hcd
> [   46.562305] usb 1-1: device not accepting address 4, error -110
> [   46.674088] usb 1-1: new high-speed USB device number 5 using ehci_hcd
> [   57.084282] usb 1-1: device not accepting address 5, error -110
> [   57.084425] hub 1-0:1.0: unable to enumerate USB device on port 1
>  
> Instead of usb 1-1 the system may complain about usb 3-1 with exactly the same result.
>  
> To inspect the hard disk Puppy Linux 5.7.1 was installed on a usb stick.
> Surprisingly Puppy always booted properly, and did not seem to suffer from the usb issue.
> However, when the system BIOS was updated in an attempt to solve the issue 
> (see below for version), Puppy randomly failed in about half of the cases.
> Returning to the previous BIOS version solved this. This was reported to Intel.
>  
> From experiments it was found that Debian could be made to work with properly functioning
> usb-ports by simply deleting some log files from the /var/log directory (using Puppy).
> Deleted were kernel.log and the various dmesg files. Although the effect of this remains
> unclear it gives gives a 70% chance for a working system. Strange enough the reported errors 
> remain exactly the same, even if the system ends up in a properly working state.
> The system has been used this way for over 2 month now with consistently the same results. 
>  
> The impression is that the solution found for bug #500552 was rather a workaround than a solution.
> The random behaviour of both Debian and Puppy (the latter with updated BIOS) could indicate
> a timing issue. In this respect it might be relevant that the system uses an SSD which is faster 
> than most HDD's. The effect of deleting log files could be just a slight delay in OS loading. 
>  
> I therefore took notes of the time of the first reported usb error, both in cases that ended up
> with functioning usb ports as in cases with non functioning usb ports.
>  
> ----------------------------------------------------------------------------------------------
> Boot up ending with non-functioning usb-ports
>  
> 20.178
> 20.178
> 20.178
> 20.184
> 20.200
> 20.405
>  
> Boot up ending with properly functioning usb-ports
>  
> 20.465
> 20.477
> 20.508
> 20.544
> ----------------------------------------------------------------------------------------------
>  
> These data support the timing issue hypothesis. 
> A first error at 20.405 or earlier would result in non-functioning usb-ports, 
> a first error at 20.465 or later would result in a properly working system. 
> No idea if this could make any sense but it might be worth to look into it. 
>  
> ----------------------------------------------------------------------------------------------
> SYSTEM DATA
> ----------------------------------------------------------------------------------------------
>  
> Board                           Intel barebone NUC DN2820FYK
> Processor                       Intel Celeron 2820 (dual core) 32/64 bit
>  
> Installed RAM                   4 GB
> Disk                            Intel SSD 530 series 120GB
>  
> BIOS initially                  FYBYT10H.86A.0034.2014.0306.1727 
> updated                         FYBYT10H.86A.0034.2014.0513.1413
>  
> peripherals                     usb #1 : 4-port usb hub with logitech usb mouse
>                                          + logitech usb wireless keyboard receiver
>                                          + 1GB usb stick with Puppy OS
>  
>                                 usb #2 : during this test not used
>                                 usb #3 : during this test not used
>  
> main OS                         Debian 7.4.0 "wheezy" 32-bits installed on SSD
> auxiliar OS                     Puppy Linux 5.7.1     32-bits on usb stick
>  
> ----------------------------------------------------------------------------------------------
>  
> lsusb
>  
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
> Bus 001 Device 003: ID 8087:07dc Intel Corp.
> Bus 001 Device 004: ID 046d:c52b Logitech, Inc. Unifying Receiver
> Bus 001 Device 005: ID 046d:c05a Logitech, Inc. Optical Mouse M90
> Bus 001 Device 007: ID 13fe:1e00 Kingston Technology Company Inc. Flash Drive 2 GB [ICIDU 2 GB]
>  
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  
> ----------------------------------------------------------------------------------------------

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