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Bug#473800: marked as done (linux-image-2.6.24: Multiple "Reset high speed USB device using ehci_hcd" that sometimes crash the system)

Your message dated Mon, 9 Mar 2009 14:53:41 +0100
with message-id <20090309135341.GM13313@stro.at>
and subject line Re: linux-image-2.6.24: Multiple "Reset high speed USB device using ehci_hcd" that sometimes crash the system
has caused the Debian Bug report #473800,
regarding linux-image-2.6.24: Multiple "Reset high speed USB device using ehci_hcd" that sometimes crash the system
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
473800: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=473800
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: linux-image-2.6.24-1-486
Version: 2.6.24-5
Severity: important
During data copy to/from USB disk or USB stick the USB device is often reset by the driver as below :
Mar 30 23:16:09 debian kernel: usb 4-4: reset high speed USB device using ehci_hcd and address 2 Mar 30 23:19:08 debian kernel: usb 4-4: reset high speed USB device using ehci_hcd and address 2
When it occurs more than 5/6 times during the data transmission the system may crash (nautilus becomes a zombie, pdflush and other related deamons are uninterruptible...) and I am forced to use the MagickSysKeys to reboot.
The problem is the same with linux-image-2.6.24-1-686 and many previous kernel versions actually. 

lspci -v :
00:00.0 Host bridge: Silicon Integrated Systems [SiS] SiS645DX Host & Memory & AGP Controller (rev 01) 
   Flags: bus master, medium devsel, latency 32
   Memory at e0000000 (32-bit, non-prefetchable) [size=128M]
   Capabilities: <access denied>
   Kernel driver in use: agpgart-sis
   Kernel modules: sis-agp
00:01.0 PCI bridge: Silicon Integrated Systems [SiS] Virtual PCI-to-PCI bridge (AGP) (prog-if 00 [Normal decode]) 
   Flags: bus master, fast devsel, latency 32
   Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
   I/O behind bridge: 00001000-00001fff
   Memory behind bridge: dfe00000-dfefffff
   Prefetchable memory behind bridge: bfc00000-dfcfffff
00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS962 [MuTIOL Media IO] (rev 14) 
   Flags: bus master, medium devsel, latency 0

00:02.1 SMBus: Silicon Integrated Systems [SiS] SiS961/2 SMBus Controller
   Flags: medium devsel
   I/O ports at 2000 [disabled] [size=32]
   Kernel driver in use: sis96x_smbus
   Kernel modules: i2c-sis96x
00:02.3 FireWire (IEEE 1394): Silicon Integrated Systems [SiS] FireWire Controller (prog-if 10 [OHCI]) 
   Subsystem: Unknown device 1631:7007
   Flags: bus master, medium devsel, latency 32, IRQ 11
   Memory at dffff000 (32-bit, non-prefetchable) [size=4K]
   Expansion ROM at dffc0000 [disabled] [size=128K]
   Capabilities: <access denied>
   Kernel driver in use: firewire_ohci
   Kernel modules: firewire-ohci
00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (prog-if 80 [Master]) 
   Subsystem: Unknown device 1631:5513
   Flags: bus master, medium devsel, latency 128
[virtual] Memory at 000001f0 (32-bit, non-prefetchable) [disabled] [size=8] [virtual] Memory at 000003f0 (type 3, non-prefetchable) [disabled] [size=1] [virtual] Memory at 00000170 (32-bit, non-prefetchable) [disabled] [size=8] [virtual] Memory at 00000370 (type 3, non-prefetchable) [disabled] [size=1] 
   I/O ports at ff00 [size=16]
   Kernel driver in use: SIS_IDE
   Kernel modules: sis5513
00:02.6 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller (rev a0) (prog-if 00 [Generic]) 
   Subsystem: Unknown device 1631:3054
   Flags: bus master, medium devsel, latency 32, IRQ 9
   I/O ports at d000 [size=256]
   I/O ports at cc00 [size=128]
   Capabilities: <access denied>
   Kernel driver in use: Intel ICH Modem
   Kernel modules: snd-intel8x0m, 8250_pci
00:02.7 Multimedia audio controller: Silicon Integrated Systems [SiS] AC'97 Sound Controller (rev a0) 
   Subsystem: Unknown device 1631:200b
   Flags: bus master, medium devsel, latency 32, IRQ 9
   I/O ports at c800 [size=256]
   I/O ports at c400 [size=128]
   Capabilities: <access denied>
   Kernel driver in use: Intel ICH
   Kernel modules: snd-intel8x0
00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) 
   Subsystem: Unknown device 1631:7001
   Flags: bus master, medium devsel, latency 32, IRQ 9
   Memory at dfffe000 (32-bit, non-prefetchable) [size=4K]
   Kernel driver in use: ohci_hcd
   Kernel modules: ohci-hcd
00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) 
   Subsystem: Unknown device 1631:7001
   Flags: bus master, medium devsel, latency 32, IRQ 9
   Memory at dfffd000 (32-bit, non-prefetchable) [size=4K]
   Kernel driver in use: ohci_hcd
   Kernel modules: ohci-hcd
00:03.2 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) 
   Subsystem: Unknown device 1631:7001
   Flags: bus master, medium devsel, latency 32, IRQ 9
   Memory at dfffc000 (32-bit, non-prefetchable) [size=4K]
   Kernel driver in use: ohci_hcd
   Kernel modules: ohci-hcd
00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI]) 
   Subsystem: Unknown device 1631:7002
   Flags: bus master, medium devsel, latency 32, IRQ 9
   Memory at dfffb000 (32-bit, non-prefetchable) [size=4K]
   Capabilities: <access denied>
   Kernel driver in use: ehci_hcd
   Kernel modules: ehci-hcd
00:0b.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 
   Subsystem: Realtek Semiconductor Co., Ltd. RT8139
   Flags: bus master, medium devsel, latency 32, IRQ 9
   I/O ports at dc00 [size=256]
   Memory at dfffaf00 (32-bit, non-prefetchable) [size=256]
   Expansion ROM at dffe0000 [disabled] [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: 8139too
   Kernel modules: 8139too
00:10.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 
   Subsystem: Unknown device 1631:7003
   Flags: bus master, medium devsel, latency 32, IRQ 11
   I/O ports at d800 [size=256]
   Memory at dfffae00 (32-bit, non-prefetchable) [size=256]
   Capabilities: <access denied>
   Kernel driver in use: 8139too
   Kernel modules: 8139too
01:00.0 VGA compatible controller: ATI Technologies Inc RV280 [Radeon 9200] (rev 01) (prog-if 00 [VGA controller]) 
   Subsystem: Giga-byte Technology Unknown device 4026
   Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 10
   Memory at d0000000 (32-bit, prefetchable) [size=128M]
   I/O ports at 1800 [size=256]
   Memory at dfef0000 (32-bit, non-prefetchable) [size=64K]
   Expansion ROM at dfec0000 [disabled] [size=128K]
   Capabilities: <access denied>
   Kernel modules: radeonfb
01:00.1 Display controller: ATI Technologies Inc RV280 [Radeon 9200] (Secondary) (rev 01) 
   Subsystem: Giga-byte Technology Unknown device 4027
   Flags: bus master, 66MHz, medium devsel, latency 32
   Memory at c8000000 (32-bit, prefetchable) [size=128M]
   Memory at dfee0000 (32-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>


lsusb -v (keepping only USB2 related stuff) :
Bus 004 Device 001: ID 0000:0000 Device Descriptor: 
 bLength                18
 bDescriptorType         1
 bcdUSB               2.00
 bDeviceClass            9 Hub
 bDeviceSubClass         0 Unused
 bDeviceProtocol         1 Single TT
 bMaxPacketSize0        64
 idVendor           0x0000
 idProduct          0x0000
 bcdDevice            2.06
 iManufacturer           3 Linux 2.6.24.080401 ehci_hcd
 iProduct                2 EHCI Host Controller
 iSerial                 1 0000:00:03.3
 bNumConfigurations      1
 Configuration Descriptor:
   bLength                 9
   bDescriptorType         2
   wTotalLength           25
   bNumInterfaces          1
   bConfigurationValue     1
   iConfiguration          0
   bmAttributes         0xe0
     Self Powered
     Remote Wakeup
   MaxPower                0mA
   Interface Descriptor:
     bLength                 9
     bDescriptorType         4
     bInterfaceNumber        0
     bAlternateSetting       0
     bNumEndpoints           1
     bInterfaceClass         9 Hub
     bInterfaceSubClass      0 Unused
     bInterfaceProtocol      0 Full speed (or root) hub
     iInterface              0
     Endpoint Descriptor:
       bLength                 7
       bDescriptorType         5
       bEndpointAddress     0x81  EP 1 IN
       bmAttributes            3
         Transfer Type            Interrupt
         Synch Type               None
         Usage Type               Data
       wMaxPacketSize     0x0004  1x 4 bytes
       bInterval              12
Hub Descriptor:
 bLength               9
 bDescriptorType      41
 nNbrPorts             6
 wHubCharacteristic 0x000a
   No power switching (usb 1.0)
   Per-port overcurrent protection
   TT think time 8 FS bits
 bPwrOn2PwrGood       10 * 2 milli seconds
 bHubContrCurrent      0 milli Ampere
 DeviceRemovable    0x00
 PortPwrCtrlMask    0xff
Hub Port Status:
  Port 1: 0000.0100 power
  Port 2: 0000.0100 power
  Port 3: 0000.0100 power
  Port 4: 0000.0100 power
  Port 5: 0000.0100 power
  Port 6: 0000.0100 power
Device Status:     0x0003
 Self Powered
 Remote Wakeup Enabled
I have compiled a kernel with CONFIG_USB_DEBUG and CONFIG_USB_STORAGE_DEBUG to have more informations. A part of the result is in the syslog.txt.tar.bz2 file attached with this message. 

Regards,

Maxime

PS : Sorry for my poor english...

-- System Information:
Debian Release: lenny/sid
Architecture: i386 (i686)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE="fr_FR.UTF-8"

Attachment: syslog.txt.tar.bz2
Description: application/bzip


--- End Message ---
--- Begin Message --- 
closing as it turned out to be a cable issue.

-- 
maks

--- End Message ---
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