Yes, that might help this particular user; but if there is a tool that
claims to be able to do something but isn't, then that is a bug.
At any rate, a bug severity of "important" does not seem right to me.
--
Copyshops should do vouchers. So that next time some bureaucracy requires you
to mail a form in triplicate, you can mail it just once, add a voucher, and
save on postage.
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