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Re: contacting all bug reporters for a package?



On Thu, Dec 15, 2016 at 11:11:27AM +0100, Daniel Pocock wrote:
> 
> Is there any easy way to contact everybody who made a bug report against
> a package and ask them to check if the latest upload fixes it?  Or is
> there any script for maintainers to do this?

I would expect the majority of your users observed the bug on an 
(often production) system running jessie or older stable.

It is not possible for such users to try random packages from unstable.

> If somebody has opened 2 ore more bugs maybe they may prefer to only
> receive a single email summarizing all their bugs for that package.
> 
> For example, nfs-utils has over 100 active bug reports and although I
> spent some time updating it I'm not keen to go through all the bugs one
> by one.
>...

Are you fully committed to spend time debugging every problem where
a user confirmed that it is still present?

It might take a user hours (or even days) to verify whether a problem is 
still present.

It would be a very evil if a user would spend effort after such an 
email, but the next he hears from the maintainer would be another
such request to try the then-latest version a year later.

> Regards,
> 
> Daniel

cu
Adrian

-- 

       "Is there not promise of rain?" Ling Tan asked suddenly out
        of the darkness. There had been need of rain for many days.
       "Only a promise," Lao Er said.
                                       Pearl S. Buck - Dragon Seed


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