Your message dated Sun, 21 Jun 2015 12:13:06 +0200 (CEST) with message-id <alpine.DEB.2.11.1506211205220.13605@hier> and subject line Closing, please use user support channels for help [was: fails to show dual screens on startup] has caused the Debian Bug report #789392, regarding general: fails to show dual screens on startup to be marked as done. This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact owner@bugs.debian.org immediately.) -- 789392: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=789392 Debian Bug Tracking System Contact owner@bugs.debian.org with problems
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- To: Debian Bug Tracking System <submit@bugs.debian.org>
- Subject: general: fails to show dual screens on startup
- From: Carlos Cunarro <carloscunarro@gmail.com>
- Date: Sat, 20 Jun 2015 10:57:15 -0300
- Message-id: <[🔎] 20150620135715.6878.48848.reportbug@solid>
Package: general Severity: normal Dear Maintainer, * What led up to the situation? The problem I am having is that when I turn on my laptop with the hdmi cable connected to another screen, the laptop screen seems like "turned off". Laptop (Screen 1) + Samsung Screen 22" (Screen 2). The same problem happens if I logout (my laptop screen "turns off"). * What exactly did you do (or not do) that was effective (or ineffective)? To solve this I have to go to display settings and start playing with the configuration 2 o 3 times until I can see my laptop screen working. * What outcome did you expect instead? The outcome expected is being able to turn on my laptop connected with the hdmi to another screen and see both screens fine. Screen 1 on the left and Screen 2 on the right, both visibles. -- System Information: Debian Release: 8.1 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores) Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system)
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--- Begin Message ---
- To: 789392-done@bugs.debian.org, carloscunarro@gmail.com
- Subject: Closing, please use user support channels for help [was: fails to show dual screens on startup]
- From: Tomas Pospisek <tpo@sourcepole.ch>
- Date: Sun, 21 Jun 2015 12:13:06 +0200 (CEST)
- Message-id: <alpine.DEB.2.11.1506211205220.13605@hier>
Hello Carlos,as is, your bug report contains too little information to act on, therefore I am closing it. F.ex. what desktop environment are you using (KDE, Gnome etc.)?Also, did you check whether your problem might allready have been reported against the xorg package or your desktop environment?Please use one of the Debian user support channels to get assistance to clarify your problem:https://www.debian.org/support https://lists.debian.org/debian-user/ http://forums.debian.net/ http://ask.debian.net/ irc://irc.oftc.net/debianIf you find out more about your problem, then adding more information to the bug report and reassigning it to the right package would be nice. If needed you can also re-open the bug report then.Thanks, *t
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