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Bug#789392: marked as done (general: fails to show dual screens on startup)

Your message dated Sun, 21 Jun 2015 12:13:06 +0200 (CEST)
with message-id <alpine.DEB.2.11.1506211205220.13605@hier>
and subject line Closing, please use user support channels for help [was: fails to show dual screens on startup]
has caused the Debian Bug report #789392,
regarding general: fails to show dual screens on startup
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org

789392: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=789392
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: general
Severity: normal

Dear Maintainer,

   * What led up to the situation?

The problem I am having is that when I turn on my laptop with the hdmi cable
connected to another screen, the laptop screen seems like "turned off".

Laptop (Screen 1) + Samsung Screen 22" (Screen 2).

The same problem happens if I logout (my laptop screen "turns off").

   * What exactly did you do (or not do) that was effective (or

To solve this I have to go to display settings and start playing with the
configuration 2 o 3 times until I can see my laptop screen working.

   * What outcome did you expect instead?

The outcome expected is being able to turn on my laptop connected with the hdmi
to another screen and see both screens fine. Screen 1 on the left and Screen 2
on the right, both visibles.

-- System Information:
Debian Release: 8.1
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

--- End Message ---
--- Begin Message ---
Hello Carlos,

as is, your bug report contains too little information to act on, therefore I am closing it. F.ex. what desktop environment are you using (KDE, Gnome etc.)?

Also, did you check whether your problem might allready have been reported against the xorg package or your desktop environment?

Please use one of the Debian user support channels to get assistance to clarify your problem:


If you find out more about your problem, then adding more information to the bug report and reassigning it to the right package would be nice. If needed you can also re-open the bug report then.


--- End Message ---

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