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Re: teaching users how to submit good bug reports



On Sun, 25 Jul 2010 10:59:34 +0200
Sandro Tosi <morph@debian.org> wrote:

> > SMTP send failure: (550, 'No valid sender found in the From:,
> > Sender: and Reply-to: headers'). Do you want to retry (or else save
> > the report and exit)??
> 
> it seems highly unlikely, given the GTK+ UI it's just a graphical
> layer over the same methods used by the cli reportbug (so either it's
> broken even the cli or there's something else).

I would have expected the same and I was surprised that it failed.
Hence the bug report.

> > Sending to reportbug.debian.org via the command line interface
> > works. Bug report for reportbug gtk-ui on it's way via the command
> > line interface....
> 
> Anyhow, (all) please stop using this thread for reporting semi-bugs,
> suggestions for reportbug or so: use the bts reporting bugs against
> reportbug (with proper severity), as some already did. So Neil, please
> report that as a bug, if you feel like it.

The message above came from trying to use reportbug in the GTK:ui
interface to actually file this very bug report (because I wanted to
demonstrate to myself that it was indeed not a fluke but that the
command line can post and the gtk cannot) and I then switched to the
command line interface and filed the bug. You should just have received
notification of bug 590242.
 
> don't expect me to read and follow-up on any email on this thread if
> you don't cc me explicitly requesting comments.

The message to -devel was to draw the attention of people on -devel
that the proposal being made on -devel was hitting a bug.

I've added the paragraph above to the bug report for a little extra
clarity. All future discussion of this specific bug will be via the bug
report.

-- 


Neil Williams
=============
http://www.data-freedom.org/
http://www.linux.codehelp.co.uk/
http://e-mail.is-not-s.ms/

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