Re: Should we improve our (internal) communication?
Hi Martin,
thanks for replying (with your DSA hat on :) ).
On Thu, Jul 16, 2009 at 21:24, Martin Zobel-Helas<zobel@ftbfs.de> wrote:
> Hi,
>
> On Thu Jul 16, 2009 at 20:16:06 +0100, Ben Hutchings wrote:
>> On Thu, 2009-07-16 at 20:25 +0200, Sandro Tosi wrote:
>> > Hi all,
>> > today ries (aka ftp-master) was down due to a scheduled maintenance activity.
>> >
>> > Now, scheduled means programmed, and suddenly this question comes to
>> > me: should the project be notified of such core activities? should we
>> > only relay on #debian-devel irc channel topic to know this?
>> [...]
>>
>> This is what debian-infrastructure-announce is for (though
>> debian-devel-announce might be appropriate in some cases). But there
>> was no announcement in this case.
>
> There was minimal time between the announcement DSA got and the
> shutdown.
ah I see, and maybe a "post-mortem" email, something that sound "ries
was shutted down due to hosting facility management. We knew only
moments ago, so this short notice alert" might also be interesting;
even after the pressure to shut it down cleanly was over (1/2 hours
after, for example).
> I added "scheduled" to the topic of #debian-devel to indicated
> it didn't broke randomly but was cleanly shut down by DSA.
yeah, that was cleared on IRC
> My fault for not sending a mail to d-i-a, sorry for that.
and you are also the last one that sent an email there :) but I think
we should use more that ml
> If we would had got a more timely announcement from the hoster, i would
> had surely send a mail to d-i-a.
of course, knowing things before they happen it's always nice, but
also send an email after, just to for information, it's also valuable.
I don't think we what to know every single details of the operation,
not the exact timing of start/end/overdue ; it would work also some
sort of a short heads-up to notify the people caring about it (so that
they are subscribed to d-i-a) of some infra operation is programmed/on
going.
> If you think we (DSA) are doing a bad job,
I absolutely didn't mean that! (and honestly I don't think anything in
the email supplies this assumption, in particular because I didn't
want to say anything near to it.)
My mail is only about communication, and it doesn't contain explicit
nor implicit accusation for a bad job or anything similar.
I just wanted to ask if sending a very short email to d-i-a should be
done anytime there's something going on on our machines, if it wasn't
done for a reason or just because a kind of unspoken rule of "we do
the job, no need to tell it to anyone else", or if it's only me that
feels the need for these notifications.
> please feel free to attand
> DSA BoF on DC9 and lets talk about it there.
I wish I could: sadly I won't be at debconf.
Cheers,
--
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi
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