Re: On maintainers not responding to bugs

[Ben Finney <bignose+hates-spam@benfinney.id.au>]

Don Armstrong <don@debian.org> writes:

> Just for reference, what is currently sent is the following[1]:
>
>  Thank you for the problem report you have sent regarding Debian.
> ^- an indication the effort of submitting a bug report is appreciated
>
>  This is an automatically generated reply, to let you know your message has
>  been received.  It is being forwarded to the package maintainers and other
>  interested parties for their attention; they will reply in due course.
> ^- an indication the effort will _not_ be ignored in the long run
>
>  Your message has been sent to the package maintainer(s):
>   [...]

There's a huge difference, though, in the effect on the submitter
between receiving an automated "your report *will in the future* be
read by a human being", and receiving a (possibly automated) "a real
human *has* read your report and has made the following triage
decision on it".

-- 
 \              "When cryptography is outlawed, bayl bhgynjf jvyy unir |
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_o__)                                                                  |
Ben Finney