Bug#293167: ITP: request-tracker3.4 -- Extensible trouble-ticket tracking system
Package: wnpp
Severity: wishlist
* Package name : request-tracker3.4
Version : 3.4.0
Upstream Author : Jesse Vincent <jesse@bestpractical.com>
* URL : http://download.bestpractical.com/pub/rt/release/rt-3.4.0.tar.gz
* License : GPL version 2
Description : Extensible trouble-ticket tracking system
Request Tracker (RT) is an enterprise-grade ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.4-clients).
.
This is the 3.4 series of RT, it can be installed alongside the 3.0
and 3.2 series without any problems. This release is a big
improvement over previous versions and features many new features,
substantial performance improvements and a significant cleanup and
restructuring of the codebase.
.
Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
-- System Information:
Debian Release: 3.1
APT prefers testing
APT policy: (900, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.10
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Reply to: