Re: Auslaenderpolitik
Thank you for contacting Dark Age of Camelot Support. Your email has been received and
you should expect a response from the Technical Team within 72 hours. Please be sure to
have any e-mail spam filters properly configured to allow support@darkageofcamelot.com
through (so that further responses are not blocked).
A ticket has been opened for you in our CS database: 5129812
IMPORTANT: If you are having a problem in-game, you must use the /APPEAL command
in-game to get help. You will ONLY receive a response from this e-mail address for technical
or billing related issues.
If you are experiencing a technical issue that is preventing you from entering the game,
please refer to our knowledge base on the web, located here:
http://support.darkageofcamelot.com/kb/
Also, feel free to call our support center at 703-934-0169. Phone support is available
Monday through Friday, between the hours of 11am and 8pm EST.
If you are having an issue relating to game play and can enter the game, please utilize
our In-Game Support by using the /appeal command. In-Game Support is available
24 hours a day, 7 days a week.
A ticket has been opened for you in our CS database: 5129812
Thank you,
Dark Age of Camelot Support
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If you are a European customer, please contact GOA, our European partners, for
technical support at http://www.camelot-europe.com/. We cannot answer questions
about the European version as that is handled by a different company.
Si vous êtes un client européen, merci de bien vouloir contacter GOA, notre partenaire
en Europe : vous trouverez un lien vers leur support technique à l'adresse
http://www.camelot-europe.com . Nous ne pouvons répondre à des questions concernant
la version européenne de DAoC, celle-ci étant gérée par une société différente.
Sollten Sie ein Kunde der europäischen Version von DAoC sein, so kontaktieren Sie für
den Customer Support bitte GOA, unseren europäischen Partner, unter der Adresse
http://www.camelot-europe.com/. Da die europäische Version nicht von uns betrieben
wird können wir Ihnen leider keine Hilfe zu Ihren Fragen anbieten.
Se sei un giocatore italiano, puoi inoltrare le tue richieste di assistenza tecnica a CTOnet,
il nostro partner italiano. Puoi metterti in contatto con loro tramite il sito di gioco al seguente
indirizzo: http://www.daoc.it via email inoltrando le tue richieste al seguente indirizzo:
scriveteci@ctonet.it.
Non possiamo rispondere direttamente a domande relative alla versione italiana del gioco,
che è gestita direttamente da CTOnet.
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