Re: What to do with transient bugs?
On Tue, Oct 10, 2000 at 07:06:56AM +0000, Chuan-kai Lin wrote:
> When I browse through the BTS page, I noticed that there are quite a few
> "transient bugs", ie. those that seem to happen only for the bug reporter
> and nobody else (bug #38391, #41337, #50916, and #51740 are a few
> examples). Now my problem is, what do we do about them? They cannot
> actually be "fixed" because nobody knows what caused them (or even if they
> are indeed there, as they cannot be reproduced).
> I am thinking about contacting the original bug reporters to see if
> their problems persist, if not (or the reporters cannot be reached
> within a week or so), then close the bugs. Is that a good idea?
Yes. But do give the submitter more time to respond -- a month should be
sufficient for most of those bugs.
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