On Monday, January 13, 2003, at 02:28 pm, Jack Howarth wrote:
Steve,
Well I have changed the severity of all 16 bug reports from normal
to wishlist. So other than that I don't know I what to do to placate
folks here.
Realising that it's not about placating folks, but about recognising and understanding the mistake, and then behaving in a manner which demonstrates that you have done so would probably be the best option (cure the disease rather than fixing the symptoms).
*shrug* Nick