Bug#1036038: debian-installer: Debian installer, graphical installer, live image, hang on Dell Inspiron 27

Thanks for following up. I tried the bookworm netinstall and the PXE boot, but the install failed in the same way:

https://deb.debian.org/debian/dists/bookworm/main/installer-amd64/current/images/SHA256SUMS

I used the netbot.tar.gz as well as the USB

b41d766e5389b4e35bac3a664da84822e0990439c9c4df933ddbaff6847a0009  ./netboot/netboot.tar.gz

I managed to get the PXE netboot to work using DHCPD and AFTPD. I modified the splash.png to be a black 640x480 PNG file and also updated grub.cfg to replace --- quiet with --debug.

I was able to boot into grub and then I issued the commands based on the "Expert install" menu entry:

linux /debian-installer/amd64/linux --- debug

initrd /debian-installer/amd64/initrd.gz

boot

After issuing boot, the installer hanged indefinitely with no output. Here's a 1m video of this after pressing Enter on boot:

https://downloads.erjoalgo.com/WhatsApp%20Video%202023-06-14%20at%208.42.41%20PM.mp4

Is there a way to get more verbose output to figure out what is hanging boot?

I also want to add that I tried an Ubuntu image and this booted properly:

https://pasteboard.co/9Awz7Io3kEVG.jpg

Thanks again,

Ernesto

On Sat, May 13, 2023 at 6:58 PM Cyril Brulebois <kibi@debian.org> wrote:

Hi Ernesto,

Ernesto Alfonso <erjoalgo@gmail.com> (2023-05-13):
> I'm attempting to setup Debian on a Dell Inspiron All-in-One system,
> either as dual boot or replacing the existing windows 10 OS.
>
> The installer hangs after entering either the "graphical install",
> "install" or "live" options from the initial menu. I used the latest
> 64-bit installer: debian-11.7.0-amd64-netinst.iso, burned onto a USB
> drive using the dd command:
>
> sudo dd if=/debian-11.7.0-amd64-netinst.iso of=/dev/sda

OK, all of that looks good to me. You could try and replace “quiet” with
“debug” on any entry to see if you're getting some error messages.

> I've tried to disable most or all of the UEFI secure boot options on
> the BIOS and also the RAID/storage related settings: […]

That really shouldn't be needed, we've been supporting Secure Boot for a
while. And yes, it's starting to be rather common for systems to come
without any support for BIOS/Legacy booting (and I kind of like the way
some hardware manufacturers are up-front about it, with a clear message
in their UEFI firmware interface).

> Is it possible to install Debian on this type of system?

At this stage, I'd suggest giving Bookworm a shot, e.g. using the D-I
Bookworm RC 2 installer. Or wait a few hours (maybe days), at which
point an RC 3 should become available.

https://www.debian.org/devel/debian-installer/

Cheers,
--
Cyril Brulebois (kibi@debian.org) <https://debamax.com/>
D-I release manager -- Release team member -- Freelance Consultant