Bug#980196: #980196 getting information about a failed installation
Control: reassign -1 installation-report
Control: tags -1 + patch
Dave Dyer <ddyer@real-me.net> wrote (15 Jan 2021 21:27:01 UTC):
> running the current installer I got to "installation failed"
> and went back to the main installer menu. There were three options
> listed under "save debug logs"
>
> 1) floppy
> 2) web
> 3) mounted file system
>
> #1 - gimmie a break. they're extinct.
>
> #2 - it says a web server was started, but no host is apparent at the
> quoted ip address - which is the one I assigned it earlier in the installation.
> One of the contributing causes to my installation failing was *probably* that the
> native wifi wasn't recognised, and the networking in the installer was nonfunctional.
If network is down, it's expected that you cannot communicate.
> #3 - fails with a red screen background using the offered default /mnt
> -at this point, the file system has been trashed and I have no idea
> what might be a valid file name other than /mnt. From the shell, /mnt
> is reported as 100% full, so that could account for the failure.
> Later, I discovered that the info was *already* written to /var/logs/.
> That might have been nice to mention. Or even offer to view them directly.
The goal is, to save the installer logs somewhere remote from the system you
want to install.
For most people the easiest way will be, to plug in a USB stick (FAT formatted
would be the best) and write to it.
I have attached a patch against installation-report package, to make that clearer
in the "save debug logs" menu.
Holger
--
Holger Wansing <hwansing@mailbox.org>
PGP-Fingerprint: 496A C6E8 1442 4B34 8508 3529 59F1 87CA 156E B076
diff --git a/debian/save-logs.templates b/debian/save-logs.templates
index 2c9c2e4..5290cb2 100644
--- a/debian/save-logs.templates
+++ b/debian/save-logs.templates
@@ -12,8 +12,8 @@ Type: select
__Choices: floppy, web, mounted file system
# :sl2:
_Description: How should the debug logs be saved or transferred?
- Debugging log files for the installer can be saved to floppy,
- served up over the web, or saved to a mounted file system.
+ Debugging log files for the installer are accessible in /var/log/. They can
+ be saved to floppy, served up over the web, or saved to a mounted file
+ system (like the one on a plugged-in USB stick).
Template: save-logs/directory
Type: string
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