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Re: Processed: reassign 257302 to xserver-xfree86



retitle 257302 xfree86: general complaint about XFree86 on Dell Latitude D400
tag 257302 + moreinfo
thanks

On Fri, Jul 02, 2004 at 10:18:05AM -0700, Debian Bug Tracking System wrote:
> Processing commands for control@bugs.debian.org:
> 
> > # Automatically generated email from bts, devscripts version 2.7.95.1
> > reassign 257302 xserver-xfree86
> Bug#257302: Install on DELL Latitude D400 - some X problems
> Bug reassigned from package `installation-reports' to `xserver-xfree86'.

Doesn't d-i install mdetect to autodetect the mouse?  If it failed, that's
a bug in mdetect.

Doesn't d-i install discover to autodetect the video hardware and recommend
an appropriate X server and driver?  If it failed, that's a bug in discover
(probably in discover-data, technically).

Finally, even if there is a bug in XFree86 there's nothing I can do about
it until I have a *lot* more information.  See below.

That "third OS" on your hard drive probably has a QA staff that provides
meaningful information to the engineering staff.  I wonder what heights
Debian could reach if *we* had that...

(And by the way, "no flames here" doesn't magically make a flame message
not one; if you don't want to flame, then don't say fiery things.)

[The following is a form letter.]

Dear bug submitter,

Since the XFree86 X server is a large and complex piece of software, some
more information is required of you before this bug can be handled.  Please
run the following commands from a shell prompt to gather and deliver this
information to us:

$ /usr/share/bug/xserver-xfree86 > /tmp/output 3>&1
$ mailx -s "Re: Bug#257302" 257302@bugs.debian.org < /tmp/output

If you do not have a "mailx" command on your system, you can get by
installing the "mailx" Debian package; for example, with the "aptitude
install mailx" or "apt-get install mailx" commands as root.  Alternatively,
you can also use a mail command that is compatible with mailx's
command-line syntax, such as "mutt".

One very good way to file bugs with the Debian Bug Tracking System is to
use the "reportbug" package and command of the same name.  The reportbug
program does a lot of automatic information-gathering that helps package
maintainers to understand your system configuration, and also ensures that
your message to the Debian Bug Tracking System is well-formed so that it is
processed correctly by the automated tools that manage the reports.  (If
you've ever gotten a "bounce" message from the Debian Bug Tracking System
that tells you your message couldn't be processed, you might appreciate
this latter feature.)

Therefore, I strongly urge you to give "reportbug" a try as your primary
bug reporting tool for the Debian System in the future.

If you *did* use reportbug to file your report, then you're receiving this
message because the information we expected to see was not present.

If you deliberately deleted this information from the report, please don't
do that in the future, even if it seems like it makes the mail too large.
50 kB (kilobytes) of configuration and log data is typical.  Only if the
included information greatly exceeds this amount (more than 100 kB) should
you consider omitting it; instead, put it up on the World Wide Web
somewhere and provide URLs to it in your report, or in subsequent followup
by mailing <257302@bugs.debian.org>.

Thank you!

-- 
G. Branden Robinson                |    When we call others dogmatic, what
Debian GNU/Linux                   |    we really object to is their
branden@debian.org                 |    holding dogmas that are different
http://people.debian.org/~branden/ |    from our own.     -- Charles Issawi

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