Re: a little user testing
[ Please keep that on list!!]
Am Mit, den 07.07.2004 schrieb Ben Kinder um 14:01:
> Why not using Synaptic at installation time?
Because you can't run Synaptic without X probably :-)
>
>
>
> --- Gaudenz Steinlin <gaudenz@soziologie.ch> wrote:
> > Am Die, den 06.07.2004 schrieb Nathan Hurst um 7:36:
> > > Hello,
> > > I did some simple user testing yesterday using
> > some windows experienced,
> > > linux newbie people to install debian using the
> > new sarge installer. I
> > > watched and took notes, but didn't get involved.
> > Here are my results:
> >
> > I think that you don't say a word about the first
> > stage (before the
> > reboot) indicates that this stage is fine.
> > >
> > > 1) Confusing about real name and user name. After
> > setting up the root
> > > account the installer asks for a name for a real
> > person's account.
> > > After this it asks for a username. Some confusion
> > as to why the same
> > > question was asked twice.
> > Do you think that the wording of the screen should
> > be improved or is it
> > the concept of separating realname and username that
> > confused the
> > users?
> >
> > >
> > > 2) because we were installing behind a firewall
> > the installer was unable
> > > to access security. I suggest something be added
> > to note that this can
> > > be broken out of using control-C or similar.
> > Alternatively, perhaps the
> > > user can be asked if they want security updates?
> > >
> > > 3) tasksel seem to stump people - you have to
> > discover the help button
> > > to work out how to drive it. Perhaps display the
> > help first?
> > tasksel has been rewritten by joey hess. I don't
> > know if the new tasksel
> > will be included in sarge. The new tasksel uses the
> > same user interface
> > as the rest of the installer.
> > >
> > > 4) installation is slowed down by the fact that
> > you have to serialize
> > > downloading, unpacking and setting up. Could
> > these be pipelined? We
> > > are using a loca, fast, private apt-proxy for the
> > installation, yet the
> > > bulk of the time is still spent waiting for
> > network and unpacking.
> > >
> > > 5) the x-server kit failed to detect the NV16
> > video card, nor would
> > > setting the driver to nv help (this is probably a
> > bug against Xfree though).
> > If you have enough information, please submit a bug
> > on xfree86.
> >
> > >
> > > 6) one user set the priority to low thinking that
> > was the easiest option
> > > on an older installer CD. I don't recall seeing
> > that choice in the most
> > > recent installer though.
> > The installer automatically takes the priority of
> > the first stage.
> > >
> > > 7) general feeling that the installer asked too
> > many questions.
> > Do you know of any particular question that could be
> > avoided?
> > >
> > > 8) tasksel list was too fine grained for languages
> > (the list was hard to
> > > scroll through), and too coarse grained for
> > everything else. Will
> > > tasksel be available once the system is installed?
> > If so, it might be
> > > worth mentioning that users can always install
> > something later.
> > In the future language tasks should be selected
> > automatically depending
> > on the choosen installation language.
> > >
> > > 9) being in Australia, the timezones list was
> > confusing - we also have
> > > 'Eastern Standard Time'. Perhaps a less
> > US-centric interface would
> > > start at the global groups list first? (This may
> > have been set by using
> > > the 'us-american' option at the begining?)
> > Probably the installer was to smart. If you select
> > us-american it will
> > assume that you are located in the US.
> > >
> > > These are merely observations, not criticisms - I
> > hope that I've found
> > > something useful for the projects. I will repeat
> > this testing in future
> > > when time and bodies permit :)
> >
> > Thank you for this test. This kind of testing is
> > very useful to improve
> > the usability of the installation process.
> >
> > Gaudenz
> > > njh
> > >
> >
> >
> > --
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> >
> >
>
>
>
>
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