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Bug#995232: marked as done (libreoffice 7.2.1-3~bpo11+1 hangs on start)



Your message dated Tue, 28 Sep 2021 18:38:21 +0200
with message-id <[🔎] 44424375-161c-a37b-3f75-841e99b70715@debian.org>
and subject line Re: Bug#995232: libreoffice 7.2.1-3~bpo11+1 hangs on start
has caused the Debian Bug report #995232,
regarding libreoffice 7.2.1-3~bpo11+1 hangs on start
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
995232: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=995232
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---

Package: libreoffice
Version: 1:7.2.1-3~bpo11+1
Severity: important

Dear Maintainer,

Just updated libreoffice to 7.2.1-3~bpo11+1. Now it hangs at start. Splashscreen is showing shortly, then disappears. The soffice process is running, but not responding anymore. No GUI shows up.

Running it from the commandline does not show any message.


-- System Information:
Debian Release: 11.0
  APT prefers stable
  APT policy: (990, 'stable'), (500, 'stable-security')
Architecture: amd64 (x86_64)

Kernel: Linux 5.10.0-8-amd64 (SMP w/12 CPU threads)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE=de_AT:de
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages libreoffice depends on:
ii  libreoffice-base                1:7.2.1-3~bpo11+1
ii  libreoffice-calc                1:7.2.1-3~bpo11+1
ii  libreoffice-core                1:7.2.1-3~bpo11+1
ii  libreoffice-draw                1:7.2.1-3~bpo11+1
ii  libreoffice-impress             1:7.2.1-3~bpo11+1
ii  libreoffice-math                1:7.2.1-3~bpo11+1
ii  libreoffice-report-builder-bin  1:7.2.1-3~bpo11+1
ii  libreoffice-writer              1:7.2.1-3~bpo11+1
ii  python3-uno                     1:7.2.1-3~bpo11+1

Versions of packages libreoffice recommends:
ii  fonts-crosextra-caladea             20130214-2.1
ii  fonts-crosextra-carlito             20130920-1.1
ii  fonts-dejavu                        2.37-2
ii  fonts-liberation                    1:1.07.4-11
ii  fonts-liberation2                   2.1.3-1
ii  fonts-linuxlibertine                5.3.0-6
ii  fonts-noto-core                     20201225-1
ii  fonts-noto-extra                    20201225-1
ii  fonts-noto-mono                     20201225-1
ii  fonts-noto-ui-core                  20201225-1
ii  fonts-sil-gentium-basic             1.102-1.1
ii  libreoffice-java-common             1:7.2.1-3~bpo11+1
ii  libreoffice-nlpsolver               0.9+LibO7.2.1-3~bpo11+1
ii  libreoffice-report-builder          1:7.2.1-3~bpo11+1
ii  libreoffice-script-provider-bsh     1:7.2.1-3~bpo11+1
ii  libreoffice-script-provider-js      1:7.2.1-3~bpo11+1
ii  libreoffice-script-provider-python  1:7.2.1-3~bpo11+1
ii  libreoffice-sdbc-mysql              1:7.2.1-3~bpo11+1
ii  libreoffice-sdbc-postgresql         1:7.2.1-3~bpo11+1
ii  libreoffice-wiki-publisher          1.2.0+LibO7.2.1-3~bpo11+1

Versions of packages libreoffice suggests:
pn  cups-bsd                                    <none>
ii  firefox                                     88.0.1-1
ii  ghostscript                                 9.53.3~dfsg-7
ii  gnupg                                       2.2.27-2
pn  gpa                                         <none>
ii  gstreamer1.0-libav                          1.18.4-3
ii  gstreamer1.0-plugins-bad                    1.18.4-3
ii  gstreamer1.0-plugins-base                   1.18.4-2
ii  gstreamer1.0-plugins-good                   1.18.4-2
ii  gstreamer1.0-plugins-ugly                   1.18.4-2
ii  hunspell-de-at [hunspell-dictionary]        20161207-9
ii  hunspell-de-ch [hunspell-dictionary]        20161207-9
ii  hunspell-de-de [hunspell-dictionary]        20161207-9
ii  hunspell-en-us [hunspell-dictionary]        1:2019.10.06-1
ii  hyphen-de [hyphen-hyphenation-patterns]     1:7.1.0~rc3-3
ii  hyphen-en-us [hyphen-hyphenation-patterns]  2.8.8-7
ii  imagemagick                                 8:6.9.11.60+dfsg-1.3
ii  imagemagick-6.q16 [imagemagick]             8:6.9.11.60+dfsg-1.3
ii  libgl1                                      1.3.2-1
pn  libofficebean-java                          <none>
ii  libreoffice-gnome                           1:7.2.1-3~bpo11+1
pn  libreoffice-grammarcheck                    <none>
ii  libreoffice-help-de [libreoffice-help]      1:7.0.4-4
ii  libreoffice-help-en-us [libreoffice-help]   1:7.0.4-4
ii  libreoffice-l10n-de [libreoffice-l10n]      1:7.0.4-4
pn  libreoffice-librelogo                       <none>
ii  libsane1                                    1.0.31-4.1
ii  libxrender1                                 1:0.9.10-1
pn  myspell-dictionary                          <none>
ii  mythes-de [mythes-thesaurus]                20160424-4
ii  mythes-de-ch [mythes-thesaurus]             20160424-4
ii  mythes-en-us [mythes-thesaurus]             1:7.1.0~rc3-3
pn  openclipart-libreoffice                     <none>
ii  openjdk-15-jre [java8-runtime]              15.0.3+3-1
pn  pstoedit                                    <none>
ii  thunderbird                                 1:78.12.0-1
pn  unixodbc                                    <none>

Versions of packages libreoffice-core depends on:
ii  fontconfig                      2.13.1-4.2
ii  fonts-opensymbol                2:102.12+LibO7.2.1-3~bpo11+1
ii  libboost-locale1.74.0           1.74.0-9
ii  libc6                           2.31-13
ii  libcairo2                       1.16.0-5
ii  libclucene-contribs1v5          2.3.3.4+dfsg-1+b1
ii  libclucene-core1v5              2.3.3.4+dfsg-1+b1
ii  libcups2                        2.3.3op2-3+deb11u1
ii  libcurl3-gnutls                 7.74.0-1.3+b1
ii  libdbus-1-3                     1.12.20-2
ii  libdconf1                       0.38.0-2
ii  libeot0                         0.01-5+b1
ii  libepoxy0                       1.5.5-1
ii  libexpat1                       2.2.10-2
ii  libexttextcat-2.0-0             3.4.5-1
ii  libfontconfig1                  2.13.1-4.2
ii  libfreetype6                    2.10.4+dfsg-1
ii  libgcc-s1                       10.2.1-6
ii  libglib2.0-0                    2.66.8-1
ii  libgpgmepp6                     1.14.0-1+b2
ii  libgraphite2-3                  1.3.14-1
ii  libgstreamer-plugins-base1.0-0  1.18.4-2
ii  libgstreamer1.0-0               1.18.4-2.1
ii  libharfbuzz-icu0                2.7.4-1
ii  libharfbuzz0b                   2.7.4-1
ii  libhunspell-1.7-0               1.7.0-3
ii  libhyphen0                      2.8.8-7
ii  libice6                         2:1.0.10-1
ii  libicu67                        67.1-7
ii  libjpeg62-turbo                 1:2.0.6-4
ii  liblcms2-2                      2.12~rc1-2
ii  libldap-2.4-2                   2.4.57+dfsg-3
ii  libmythes-1.2-0                 2:1.2.4-3+b1
ii  libneon27-gnutls                0.31.2-1
ii  libnspr4                        2:4.29-1
ii  libnss3                         2:3.70-1
ii  libnumbertext-1.0-0             1.0.7-1
ii  libopenjp2-7                    2.4.0-3
ii  liborcus-0.16-0                 0.16.1-3+b2
ii  liborcus-parser-0.16-0          0.16.1-3+b2
ii  libpng16-16                     1.6.37-3
ii  libpoppler102                   20.09.0-3.1
ii  libraptor2-0                    2.0.14-1.2
ii  librdf0                         1.0.17-1.1+b1
ii  libreoffice-common              1:7.2.1-3~bpo11+1
ii  librevenge-0.0-0                0.0.4-6+b1
ii  libsm6                          2:1.2.3-1
ii  libstdc++6                      10.2.1-6
ii  libuno-cppu3                    1:7.0.4-4
ii  libuno-cppuhelpergcc3-3         1:7.2.1-3~bpo11+1
ii  libuno-sal3                     1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3          1:7.0.4-4
ii  libx11-6                        2:1.7.2-1
ii  libx11-xcb1                     2:1.7.2-1
ii  libxext6                        2:1.3.3-1.1
ii  libxinerama1                    2:1.1.4-2
ii  libxml2                         2.9.10+dfsg-6.7
ii  libxmlsec1                      1.2.31-1
ii  libxmlsec1-nss                  1.2.31-1
ii  libxrandr2                      2:1.5.1-1
ii  libxrender1                     1:0.9.10-1
ii  libxslt1.1                      1.1.34-4
ii  libzxingcore1                   1.1.1-2
ii  uno-libs-private                1:7.2.1-3~bpo11+1
ii  ure                             1:7.2.1-3~bpo11+1
ii  zlib1g                          1:1.2.11.dfsg-2

Versions of packages libreoffice-core recommends:
ii  gstreamer1.0-libav         1.18.4-3
ii  gstreamer1.0-plugins-bad   1.18.4-3
ii  gstreamer1.0-plugins-base  1.18.4-2
ii  gstreamer1.0-plugins-good  1.18.4-2
ii  gstreamer1.0-plugins-ugly  1.18.4-2
ii  libpaper-utils             1.1.28+b1

Versions of packages libreoffice-writer depends on:
ii  libabw-0.1-1             0.1.3-1
ii  libc6                    2.31-13
ii  libe-book-0.1-1          0.1.3-2
ii  libepubgen-0.1-1         0.1.1-1
ii  libetonyek-0.1-1         0.1.9-4
ii  libgcc-s1                10.2.1-6
ii  libicu67                 67.1-7
ii  libmwaw-0.3-3            0.3.17-1
ii  libodfgen-0.1-1          0.1.8-2
ii  libreoffice-base-core    1:7.2.1-3~bpo11+1
ii  libreoffice-common       1:7.2.1-3~bpo11+1
ii  libreoffice-core         1:7.2.1-3~bpo11+1
ii  librevenge-0.0-0         0.0.4-6+b1
ii  libstaroffice-0.0-0      0.0.7-1
ii  libstdc++6               10.2.1-6
ii  libuno-cppu3             1:7.0.4-4
ii  libuno-cppuhelpergcc3-3  1:7.2.1-3~bpo11+1
ii  libuno-sal3              1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3   1:7.0.4-4
ii  libwpd-0.10-10           0.10.3-1
ii  libwpg-0.3-3             0.3.3-1
ii  libwps-0.4-4             0.4.12-1
ii  libxml2                  2.9.10+dfsg-6.7
ii  ucf                      3.0043
ii  uno-libs-private         1:7.2.1-3~bpo11+1
ii  zlib1g                   1:1.2.11.dfsg-2

Versions of packages libreoffice-writer recommends:
ii  libreoffice-math  1:7.2.1-3~bpo11+1

Versions of packages libreoffice-writer suggests:
ii  fonts-crosextra-caladea         20130214-2.1
ii  fonts-crosextra-carlito         20130920-1.1
ii  libreoffice-base                1:7.2.1-3~bpo11+1
ii  libreoffice-java-common         1:7.2.1-3~bpo11+1
ii  openjdk-15-jre [java8-runtime]  15.0.3+3-1

Versions of packages libreoffice-calc depends on:
ii  coinor-libcoinmp1v5      1.8.3-3
ii  libc6                    2.31-13
ii  libetonyek-0.1-1         0.1.9-4
ii  libgcc-s1                10.2.1-6
ii  libicu67                 67.1-7
ii  libmwaw-0.3-3            0.3.17-1
ii  libodfgen-0.1-1          0.1.8-2
ii  liborcus-0.16-0          0.16.1-3+b2
ii  liborcus-parser-0.16-0   0.16.1-3+b2
ii  libreoffice-base-core    1:7.2.1-3~bpo11+1
ii  libreoffice-common       1:7.2.1-3~bpo11+1
ii  libreoffice-core         1:7.2.1-3~bpo11+1
ii  librevenge-0.0-0         0.0.4-6+b1
ii  libstaroffice-0.0-0      0.0.7-1
ii  libstdc++6               10.2.1-6
ii  libuno-cppu3             1:7.0.4-4
ii  libuno-cppuhelpergcc3-3  1:7.2.1-3~bpo11+1
ii  libuno-sal3              1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3   1:7.0.4-4
ii  libwps-0.4-4             0.4.12-1
ii  libxml2                  2.9.10+dfsg-6.7
ii  lp-solve                 5.5.2.5-2
ii  ucf                      3.0043
ii  uno-libs-private         1:7.2.1-3~bpo11+1

Versions of packages libreoffice-calc suggests:
ii  ocl-icd-libopencl1  2.2.14-2

Versions of packages libreoffice-base depends on:
ii  dpkg                      1.20.9
ii  libc6                     2.31-13
ii  libgcc-s1                 10.2.1-6
ii  libreoffice-base-core     1:7.2.1-3~bpo11+1
ii  libreoffice-base-drivers  1:7.2.1-3~bpo11+1
ii  libreoffice-common        1:7.2.1-3~bpo11+1
ii  libreoffice-core          1:7.2.1-3~bpo11+1
ii  libstdc++6                10.2.1-6
ii  libuno-cppu3              1:7.0.4-4
ii  libuno-cppuhelpergcc3-3   1:7.2.1-3~bpo11+1
ii  libuno-sal3               1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3    1:7.0.4-4
ii  ucf                       3.0043
ii  uno-libs-private          1:7.2.1-3~bpo11+1

Versions of packages libreoffice-base recommends:
ii  libreoffice-java-common         1:7.2.1-3~bpo11+1
ii  libreoffice-writer              1:7.2.1-3~bpo11+1
ii  openjdk-15-jre [java8-runtime]  15.0.3+3-1

Versions of packages libreoffice-base suggests:
ii  libreoffice-report-builder  1:7.2.1-3~bpo11+1
ii  python3-uno                 1:7.2.1-3~bpo11+1
pn  unixodbc                    <none>

Versions of packages libreoffice-draw depends on:
ii  libavahi-client3         0.8-5
ii  libavahi-common3         0.8-5
ii  libc6                    2.31-13
ii  libcdr-0.1-1             0.1.6-2
ii  libdbus-1-3              1.12.20-2
ii  libfreehand-0.1-1        0.1.2-3
ii  libgcc-s1                10.2.1-6
ii  libglib2.0-0             2.66.8-1
ii  libmspub-0.1-1           0.1.4-3+b1
ii  libmwaw-0.3-3            0.3.17-1
ii  libodfgen-0.1-1          0.1.8-2
ii  libpagemaker-0.0-0       0.0.4-1
ii  libqxp-0.0-0             0.0.2-1+b1
ii  libreoffice-common       1:7.2.1-3~bpo11+1
ii  libreoffice-core         1:7.2.1-3~bpo11+1
ii  librevenge-0.0-0         0.0.4-6+b1
ii  libstaroffice-0.0-0      0.0.7-1
ii  libstdc++6               10.2.1-6
ii  libuno-cppu3             1:7.0.4-4
ii  libuno-cppuhelpergcc3-3  1:7.2.1-3~bpo11+1
ii  libuno-sal3              1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3   1:7.0.4-4
ii  libvisio-0.1-1           0.1.7-1+b1
ii  libwpg-0.3-3             0.3.3-1
ii  libxml2                  2.9.10+dfsg-6.7
ii  libzmf-0.0-0             0.0.2-1+b3
ii  ucf                      3.0043
ii  uno-libs-private         1:7.2.1-3~bpo11+1

Versions of packages libreoffice-impress depends on:
ii  libbox2d2.3.0            2.3.1+ds-7
ii  libc6                    2.31-13
ii  libepoxy0                1.5.5-1
ii  libetonyek-0.1-1         0.1.9-4
ii  libgcc-s1                10.2.1-6
ii  libmwaw-0.3-3            0.3.17-1
ii  libodfgen-0.1-1          0.1.8-2
ii  libreoffice-common       1:7.2.1-3~bpo11+1
ii  libreoffice-core         1:7.2.1-3~bpo11+1
ii  libreoffice-draw         1:7.2.1-3~bpo11+1
ii  librevenge-0.0-0         0.0.4-6+b1
ii  libstaroffice-0.0-0      0.0.7-1
ii  libstdc++6               10.2.1-6
ii  libuno-cppu3             1:7.0.4-4
ii  libuno-cppuhelpergcc3-3  1:7.2.1-3~bpo11+1
ii  libuno-sal3              1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3   1:7.0.4-4
ii  ucf                      3.0043
ii  uno-libs-private         1:7.2.1-3~bpo11+1

Versions of packages libreoffice-impress suggests:
ii  bluez  5.55-3.1

Versions of packages libreoffice-math depends on:
ii  fonts-opensymbol         2:102.12+LibO7.2.1-3~bpo11+1
ii  libc6                    2.31-13
ii  libgcc-s1                10.2.1-6
ii  libreoffice-common       1:7.2.1-3~bpo11+1
ii  libreoffice-core         1:7.2.1-3~bpo11+1
ii  libstdc++6               10.2.1-6
ii  libuno-cppu3             1:7.0.4-4
ii  libuno-cppuhelpergcc3-3  1:7.2.1-3~bpo11+1
ii  libuno-sal3              1:7.2.1-3~bpo11+1
ii  libuno-salhelpergcc3-3   1:7.0.4-4
ii  ucf                      3.0043
ii  uno-libs-private         1:7.2.1-3~bpo11+1

-- no debconf information


--- End Message ---
--- Begin Message ---
Hi,

Am 28.09.21 um 11:08 schrieb Marianne Schlager:
>
> Package: libreoffice
> Version: 1:7.2.1-3~bpo11+1
> Severity: important
>
Erm, no.

This bug tracking system is NOT for bpo bugs. The version tracking does
not know bpo versions and gets confused. Bug reports for bpo should go
to debian-backports@lists.debian.org - which reportbug DOES itself due to

Bugs debian-backports@lists.debian.org

in the package.


See also https://backports.debian.org/Instructions/#index6h2:

"Report Bugs

Please report bugs in backported packages to the backports mailing list
and NOT to the Debian BTS!"

Anyway:

> Just updated libreoffice to 7.2.1-3~bpo11+1. Now it hangs at start.
> Splashscreen is showing shortly, then disappears. The soffice process
> is running, but not responding anymore. No GUI shows up.
>
> Running it from the commandline does not show any message.
>
Works fine here.

(plain stable + apt -t bullseye-backports install libreoffice)


 [ package list shows some packages still at 7.0.4 ]


Yes, even with

rene@frodo:~$ dpkg -l | grep 7\.0\.4
ii  gir1.2-lokdocview-0.1                         
1:7.0.4-4                       amd64        GTK3 widget wrapping
LibreOffice functionality - introspection
ii  libjuh-java                                   
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- Java Uno helper (compatibility library)
ii  libjurt-java                                  
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- Java Uno Runtime (compatibility library)
ii  liblibreoffice-java                           
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- Java library
ii  liblibreofficekitgtk                          
1:7.0.4-4                       amd64        GTK3 widget wrapping
LibreOffice functionality
rc  libreoffice-evolution                         
1:7.0.4-3                       amd64        office productivity suite
-- Evolution addressbook support
ii  libreoffice-help-common                       
1:7.0.4-4                       all          office productivity suite
-- common files for LibreOffice help
ii  libreoffice-help-de                           
1:7.0.4-4                       all          office productivity suite
-- German help
rc  libreoffice-help-en-us                        
1:7.0.4-3                       all          office productivity suite
-- English_american help
rc  libreoffice-kde5                              
1:7.0.4-4                       amd64        transitional package for
LibreOffice "KDE 5" integration
ii  libreoffice-l10n-de                           
1:7.0.4-4                       all          office productivity suite
-- German language package
ii  libreoffice-nlpsolver                         
0.9+LibO7.0.4-4                 all          "Solver for Nonlinear
Programming" extension for LibreOffice
ii  libreoffice-report-builder                    
1:7.0.4-4                       all          LibreOffice component for
building database reports
ii  libreoffice-report-builder-bin                
1:7.0.4-4                       amd64        LibreOffice component for
building database reports -- libraries
ii  libreoffice-script-provider-bsh               
1:7.0.4-4                       all          BeanShell script support
provider for LibreOffice scripting framework
ii  libreoffice-script-provider-js                
1:7.0.4-4                       all          JavaScript script support
provider for LibreOffice scripting framework
ii  libreoffice-script-provider-python            
1:7.0.4-4                       all          Python script support
provider for LibreOffice scripting framework
ii  libreoffice-sdbc-firebird                     
1:7.0.4-4                       amd64        Firebird SDBC driver for
LibreOffice
ii  libreoffice-sdbc-hsqldb                       
1:7.0.4-4                       amd64        HSQLDB SDBC driver for
LibreOffice
ii  libreoffice-sdbc-mysql                        
1:7.0.4-4                       amd64        MariaDB/MySQL SDBC driver
for LibreOffice
ii  libreoffice-sdbc-postgresql                   
1:7.0.4-4                       amd64        PostgreSQL SDBC driver for
LibreOffice
ii  libreoffice-style-breeze                      
1:7.0.4-4                       all          office productivity suite
-- Breeze symbol style
ii  libreoffice-style-colibre                     
1:7.0.4-4                       all          office productivity suite
-- colibre symbol style
ii  libreoffice-style-elementary                  
1:7.0.4-4                       all          office productivity suite
-- Elementary symbol style
ii  libreoffice-wiki-publisher                    
1.2.0+LibO7.0.4-4               all          LibreOffice extension for
working with MediaWiki articles
ii  libreofficekit-data                           
1:7.0.4-4                       all          common data for LOKDocView
ii  libridl-java                                  
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- Java Uno runtime and base types and types access library
(compatibility library)
ii  libuno-cppu3                                  
1:7.0.4-4                       amd64        LibreOffice UNO runtime
environment -- CPPU public library
ii  libuno-purpenvhelpergcc3-3                    
1:7.0.4-4                       amd64        LibreOffice UNO runtime
environment -- "purpose environment" helper
ii  libuno-salhelpergcc3-3                        
1:7.0.4-4                       amd64        LibreOffice UNO runtime
environment -- SAL helpers for C++ library
ii  libunoil-java                                 
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- UNO interface library (compatibility library)
ii  libunoloader-java                             
1:7.0.4-4                       all          LibreOffice UNO runtime
environment -- (Java) UNO loader

here it starts fine.


In case it matters: Which desktop? I tried GNOME.


Regards,


Rene


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