Bug#186655: more info needed for web page on unsubscribe
Package: www.debian.org
Version: N/A; reported 2003-03-28
Severity: wishlist
Tag: patch
I think fool-proof our web page for our mailing list especially around
unsubscribe should reduce abusive behavior.
Since I do not know few MUA's method to revile header information,
I submit this as bug report and others to perfect my attached patch.
I have fixed 2 typos and possibly introduced few new ones :-)
Cheers.
--
~\^o^/~~~ ~\^.^/~~~ ~\^*^/~~~ ~\^_^/~~~ ~\^+^/~~~ ~\^:^/~~~ ~\^v^/~~~ +++++
Osamu Aoki <osamu@debian.org> Cupertino CA USA, GPG-key: A8061F32
.''`. Debian Reference: post-installation user's guide for non-developers
: :' : http://qref.sf.net and http://people.debian.org/~osamu
`. `' "Our Priorities are Our Users and Free Software" --- Social Contract
--- index.wml 2003-03-28 11:06:22.000000000 -0800
+++ index.wml.new 2003-03-28 12:21:17.000000000 -0800
@@ -31,6 +31,11 @@
list of all the mailing lists</a>, along with a short description and the
subscription policy for each list.
+<p>Since some of our mailing lists have very large traffic, it is a good
+idea to check their contents and their situation by reading our
+<a href="http://lists.debian.org/";>mailing list archives</a> before
+subscribing to them.</p>
+
<p>The requests for subscription or unsubscription can also be sent by
email, to a special control address, which is slightly different from the
lists address. <strong>Subscription or unsubscription messages should NOT be
@@ -50,9 +55,38 @@
their permission.
<p>Please remember that <strong>an unsubscription request should be sent
-from the address that is subscribed</strong>. If that is not possible,
-the Subject: header should be:
-<code>unsubscribe <var>subscribedaddress@subscribed.domain</var></code></p>
+from the original address that is subscribed</strong>. If that is not
+possible to use the original address, the <strong>Subject:</strong>
+header should be:</p>
+
+<p><code>unsubscribe <var>subscribedaddress@subscribed.domain</var></code></p>
+
+<p>If you <strong>forgot the original address that is subscribed</strong>,
+you can figure it out by analyzing <strong>Return-path:</strong> header.
+For example, if a mail received from the mailing list contains a mail
+header line:</p>
+
+<p><code>Return-path: <<var>bounce-debian-user=subscribedaddress=subscribed.domain</var>@lists.debian.org></code></p>
+
+<p>you must have subscribed to
+<code><var>debian-user@lists.debian.org</var></code> mailing list
+with the email address:</p>
+
+<p><code><<var>subscribedaddress@subscribed.domain</var>></code></p>
+
+<p>The header information can be retrieved as following methods while reading
+a mail coming from the mailing list:
+<ul>
+<li>Outlook: Click through "View -> Option" and read "Internet header".
+<li>Outlook express: Click through "??? -> ???" and read "?????".
+<li>Netscape: Click through "??? -> ???" and read "????".
+<li>Mutt: Press "h" to toggle display of the header information.
+</ul>
+Although we listed some non-Debian mail client examples here, we do not
+recommend using those mail clients since they tends to be buggy and
+does not follow the mail standards. They are here merely because people
+who use these clients tend to experience more difficulties unsubscribing
+themselves.</p>
<p>Unfortunately it's currently impossible to subscribe with a username
that matches procmail's check for mail coming from a daemon. This means
@@ -72,6 +106,12 @@
by sending another mail to the same address with <kbd>help</kbd> in the
body.</p>
+<p>Lastly, automatic unsubscription through web or email interface may not
+be processsed immediately and may take few days. Moreover, the
+list maintainer's human based response may take few weeks. Please do not
+send abusing words to the mailing list nor to the list maintainer expressing
+your frustration. Debian being volunteer project, our resources are
+limitted for the maintenance of the mailing list.</p>
<h2>Code of conduct</h2>
@@ -81,7 +121,7 @@
<li>Do not send <em><a href="http://www.foldoc.org/foldoc/foldoc.cgi?query=spam";>
spam</a></em>; see the <a href="#ads">advertising policy</a> below.
<li>Send all of your e-mails in English. Only use other languages on
- mailing lists where that is explicitely allowed
+ mailing lists where that is explicitly allowed
(e.g. French on debian-user-french).
<li>Make sure that you are using the proper list. In particular, don't
send user-related questions to developer-related mailing lists.
@@ -134,7 +174,7 @@
<p>This policy is intended to fight mailing-list "spamming".
<p>The Debian mailing lists accept commercial advertising for payment. The
-fee for advertisments is a donation of USD 1000 or more to
+fee for advertisements is a donation of USD 1000 or more to
<a href="http://www.spi-inc.org/donations";>"Software in the Public Interest"
(SPI)</a>. One donation per advertisement, please. If you prefer to pay in
arrears, simply post your advertisement to the list, and the list operator
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