Re: Trackpad freezing in Bullseye on HP Laptop w/Celeron N4020 CPU

Hi guys,

Under tweaks 'disable keyboard while typing is checked.'

I noticed last night that it's a very severe problem as if I try typing a document the machine locks up and I must press the power button. If I type in a console screen in textmode I can type without a problem.

Here is the output of :

xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNA3296:00 06CB:CD50 Mouse id=9 [slave pointer (2)]
⎜ ↳ SYNA3296:00 06CB:CD50 Touchpad id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ HP TrueVision HD Camera: HP Tru id=8 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ HP Wireless hotkeys id=12 [slave keyboard (3)]
↳ HP WMI hotkeys id=13 [slave keyboard (3)]

Errors in system log when it totally freezes up:

Oct 9 20:02:07 hp14 kernel: [ 2.868513] [Hardware Error]: event severity: fatal
Oct 9 20:02:07 hp14 kernel: [ 2.868515] [Hardware Error]: Error 0, type: fatal
Oct 9 20:02:07 hp14 kernel: [ 2.868517] [Hardware Error]: section_type: Firmware Error Record Reference
Oct 9 20:02:07 hp14 kernel: [ 2.868517] [Hardware Error]: Firmware Error Record Type: SOC Firmware Error Record Type1 (Legacy CrashLog Support)
Oct 9 20:02:07 hp14 kernel: [ 2.868518] [Hardware Error]: Revision: 0
Oct 9 20:02:07 hp14 kernel: [ 2.868519] [Hardware Error]: Record Identifier: 3000100000000
Oct 9 20:02:07 hp14 kernel: [ 2.868523] [Hardware Error]: 00000000: 00030001 00000001 00000608 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868524] [Hardware Error]: 00000010: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868525] [Hardware Error]: 00000020: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868527] [Hardware Error]: 00000030: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868528] [Hardware Error]: 00000040: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868529] [Hardware Error]: 00000050: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868530] [Hardware Error]: 00000060: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868531] [Hardware Error]: 00000070: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868533] [Hardware Error]: 00000080: 001a2fbb 00000000 00000002 00000001 ./..............
Oct 9 20:02:07 hp14 kernel: [ 2.868534] [Hardware Error]: 00000090: 00000608 00000000 00080000 000ffff8 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868535] [Hardware Error]: 000000a0: 000014a8 00000880 00000880 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868537] [Hardware Error]: 000000b0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868538] [Hardware Error]: 000000c0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868539] [Hardware Error]: 000000d0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868540] [Hardware Error]: 000000e0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868541] [Hardware Error]: 000000f0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868543] [Hardware Error]: 00000100: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868544] [Hardware Error]: 00000110: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868545] [Hardware Error]: 00000120: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868546] [Hardware Error]: 00000130: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868548] [Hardware Error]: 00000140: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868549] [Hardware Error]: 00000150: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868550] [Hardware Error]: 00000160: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868551] [Hardware Error]: 00000170: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868552] [Hardware Error]: 00000180: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868554] [Hardware Error]: 00000190: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868555] [Hardware Error]: 000001a0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868556] [Hardware Error]: 000001b0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868557] [Hardware Error]: 000001c0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868559] [Hardware Error]: 000001d0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868560] [Hardware Error]: 000001e0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868561] [Hardware Error]: 000001f0: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868562] [Hardware Error]: 00000200: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868563] [Hardware Error]: 00000210: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868565] [Hardware Error]: 00000220: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868566] [Hardware Error]: 00000230: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868567] [Hardware Error]: 00000240: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868568] [Hardware Error]: 00000250: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868569] [Hardware Error]: 00000260: 00000000 00000000 00000000 00000000 ................
Oct 9 20:02:07 hp14 kernel: [ 2.868571] [Hardware Error]: 00000270: 00000000 00000000 00000000 00000000 ................

Any suggestions?

John

On Sun, 10 Oct 2021, 06:09 yixuan lin, <linyixuan2019@icloud.com> wrote:

在 2021年10月9日，下午9:49，John Kerr Anderson <riokerr@gmail.com> 写道：

Hi Everyone,

I've got an HP laptop that is having a problem of the trackpad freezing randomly when using the machine. If I plug an external mouse via USB or I do a <CTRL + ALT + F1> I can log back in and get the mouse working again.

It's annoying as it happens when you are working and is completely random when it does this.

One message that comes up in the logs is :

i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrect please boot with i8042.nopnp

cat /proc/bus/input/devices | grep -i touchpad
N: Name="SYNA3296:00 06CB:CD50 Touchpad"

Any suggestions on how I could get the mouse to not freeze randomly?

Thanks in advance,

John

Try search your model in Debian wiki. Like info for Debian on Lenovo thinkpad T410 can be found at https://wiki.debian.org/InstallingDebianOn/Thinkpad/T410.

I haven't found anything for my model online

Regards
Yixuan