Re: hplip and scanning not working on Jessie
On 12/06/2015 04:41 AM, Selim T. Erdoğan wrote:
On Sat, Dec 05, 2015 at 07:21:49PM -0800, Marc Shapiro wrote:
I recently upgraded to Jessie, using sysvint-core as my init and am having
some printer problems.
I got the printer working. CUPS was apparently uninstalled during the
upgrade. I had noticed that some CUPS files were being removed, but it
looked like replacements for them were being installed. Anyway, I installed
CUPS, found what driver it wanted (printer-driver-hpcups) and installed it,
printer-driver-hpcups is a dependency of hplip, so I would have expected
it to be already installed.
That was before I realized that hplip had be uninstalled, as well, so
that could explain why it was not there at the time.
No matter which tool I tried to run, with the exception of hp-check, I get
the following error:
# hp-setup
Traceback (most recent call last):
File "/usr/bin/hp-setup", line 45, in <module>
from base import device, utils, tui, models, module, services, os_utils
File "/usr/share/hplip/base/device.py", line 42, in <module>
import status
File "/usr/share/hplip/base/status.py", line 59, in <module>
import hpmudext
ImportError: libnetsnmp.so.15: cannot open shared object file: No such file
or directory
This is strange. libsnmp15 was in wheezy and a dependency of hplip 3.12.
In Jessie, hplip is 3.14 and depends on libsnmp30. You seem to have
hplip 3.14, so why it's looking for the file above is a mystery.
HPLIP-Version: HPLIP 3.14.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro 8.2 version
Maybe try purging and re-installing hplip?
I just tried purging libhpmud0, which also removed libsane-hpaio, hpijs,
hplip, printer-driver-hpcups, printer-driver-hpijs, and
printer-driver-postscript-hp.
I then manually purged all of the additional packages removed above to
get rid of all config files. After that, I reinstalled hplip. No luck.
Still getting the same results and hp-check still says that
python-reportlab, libtool, and hpmudext are missing, but they are all
installed and up to date:
-------------------------
| General Dependencies |
-------------------------
error: reportlab Python-PDF-Lib OPTIONAL
2.0 3.1.8 MISSING 'reportlab needs to be installed'
libcrypto OpenSSL-Crypto-Lib REQUIRED
- 1.0.1 OK -
pil Python-Image-Lib OPTIONAL
- 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED
4.0 4.11.2 OK -
libjpeg JPEG-Lib REQUIRED
- - OK -
libpthread POSIX-Threads-Lib REQUIRED
- 2.19 OK -
python-dbus Python-DBUS REQUIRED
0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED
2.2 2.7.9 OK -
pyqt4 Python-Qt4 REQUIRED
4.0 4.11.2 OK -
cups-devel CUPS-SDK REQUIRED
- 1.7.5 OK -
sane-devel SANE-SDK REQUIRED
- 1.0.24 OK -
libusb USB-Lib REQUIRED
- 1.0 OK -
sane Scan-Lib REQUIRED
- 1.0.24 OK -
cups-image CUPS-Image-Lib REQUIRED
- 1.7.5 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED
5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED
- 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL
- - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED
- 4.9.2 OK -
error: libtool Build-tools REQUIRED
- - MISSING 'libtool needs to be installed'
make GNU-Build-tools REQUIRED
3.0 4.0 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED
- 3.14.6 OK -
pcardext PhotoCard-Extension REQUIRED
- 3.14.6 OK -
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for
the proper installation of hpmudext.
error: hpmudext IO-Extension REQUIRED
- 3.14.6 MISSING 'Not Found or Failed to load,
Please reinstall HPLIP'
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED
- 3.14.6 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED
- 3.14.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
error: Failed to get Scanners information.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libtool' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python-reportlab' package is missing/incompatible
Total Errors: 3
Total Warnings: 1
Run 'hp-doctor' command to prompt and fix the issues.
Done.
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