Re: Gimp problem
On Tue, 20 Sep 2011 13:41:16 +0200, Johann Spies wrote:
> On Tue, Sep 20, 2011 at 01:24:04PM +0200, Camaleón wrote:
>
>> I wonder why people is so reluctant to open bug reports >:-)
>
> Long ago I dared to report a bug only to get a nasty letter from some
> developer about all the stuff I did not check out.
But did you finally solve the issue?
Devels can sound rude sometimes but their knowledge of "how stuff
works" (where to look, how to test) are very useful in such situations.
> So I am reluctant to open bug reports unless I have a good technical
> insight in what is going on with the product and what have been done
> before.
I think this one from Frank it deserves. He has tried the usual things
and none of them have worked. Anyway, we (bug reporters) are plain users,
we don't have to be technically skilled in any specific field, just
noting the error we get, when it happens, provide as much information as
we can and explain what tests we have already done.
Greetings,
--
Camaleón
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