Re: Debian: abandon ship?
On Wed, Jun 05, 2002 at 08:02:02AM -0400, Ian D. Stewart wrote:
> On 2002.06.05 09:32 Colin Watson wrote:
> >I hope you don't find this comment abusive. It's worth remembering
> >that many developers are feeling under quite a lot of pressure right
> >now, because a large percentage of the more vocal users sometimes
> >seem to be engaging in a "trash-the-developers campaign" with regard
> >to the woody release, and many of us have already put in just about
> >as much work as we possibly can to make it go smoothly; that's bound
> >to make some feathers a little ruffled.
>
> Speaking only for myself, it was the condescending tone adopted by one
> of the developers (don't remember the fellow's name; he was the one
> ranting about about his $250,00/hr fee) more than the actual content
> that I found offensive. While stating that you don't give a rip about
> the users may be intelectually honest, one should not be surprised when
> such statements endanger userbase loyalty.
I think (again speaking only for myself) that what Manoj was trying to
say is that he doesn't feel obligated to users, especially when they're
demanding things of him. That's not quite the same as saying that he
doesn't give a rip about them, from my reading, although the distinction
might be subtle in the heat of an argument. In all my dealings as a bug
submitter with Manoj, he has been consistently polite, knowledgeable,
and helpful.
I might have chosen different wording, but it *is* true that if I felt
obligated to every user as a developer then I would barely have time to
sleep and eat. That certainly doesn't mean that I don't listen to users,
especially when their feedback helps software I maintain.
--
Colin Watson [cjwatson@flatline.org.uk]
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