Re: QTS ( was Re: user support - Shapado instance for Debian)

["Fernando C. Estrada" <fcestrada@fcestrada.com>]

Hi, (fixed)
> 
> El jue, 07-10-2010 a las 09:32 +0200, Tshepang Lekhonkhobe escribió:
> > On Thu, Oct 7, 2010 at 07:49, Ritesh Raj Sarraf <rrs@debian.org> wrote:
> > >
> > >
> > > PS: Now that we have shapado running I hope we can soon do something to
> > > implement a QTS.
> > 
> > Shapado is a form of QTS, in a sense that if someone asks the some Q,
> > you can just provide a link to some answer from the mailing list,
> > Also, in my case, I asked some question and the maintainer actually
> > have me an answer
> > (http://ask.debian.net/questions/default-python-for-debian-7-0).
> > 
> > I know it's a trade-off, but your QTS sounds like overkill; it's yet
> > another system. Rather, promote Shapado to package maintainers, and
> > maybe they can subsribe to a tag or something. In fact, I like the
> > format so much that Shapado should be THE place to ask Debian-related
> > questions, just like StackOverflow is THE place to ask programming
> > questions.
> 
> You're right, it is possible to subscribe to certain tags using
> feeds :-)
> 
> If a question related to the package foo have a foo tag, and if the
> foo's package maintainer subscribe to the foo tag feed, and if he/she
> answer questions about the foo package, Shapado will work as a QTS.
> 
    If for example a package maintainer is responsible for foo and bar,
maybe he can follow questions with:
      http://ask.debian.net/questions/tags/foo+bar
...or with a feed like:
      http://ask.debian.net/questions/tags/foo+bar?format=atom

> Bad News: Not all the users use tags or use the proper tags.
> Good News: Moderators are able to retag questions.
> Bad News: If the system keeps growing (as we hope) the current
> moderators are not enough.
> Good News: Maybe we'll find more volunteers to help us as moderators.
> 

Regards,
-- 
Fernando C. Estrada