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Re: Bug#247312: konqueror: opening of bookmarks is much slower when clicking directly on Bookmarks menu



On Sun, 9 Jan 2005, Hervé Eychenne wrote:

> On Sat, Jan 08, 2005 at 05:26:48AM +0100, Adeodato Simó wrote:
>
> > * Hervé Eychenne [Sat, 08 Jan 2005 04:33:05 +0100]:
>
> > > Some ask why the submitter has not submitted the bug directly to
> > > upstream when noticing months after that nothing had happened. Once
> > > more, I regret: if the submitter gets no feedback, he'll consider
> > > that the upstream team had hard times chasing the bug (some bugs are
> > > tricky), certainly not that the Debian guys has left his report in the
> > > bottom of the barrel for months. Do you actually understand that?
>
> >   no, because (unless the person doing it forgets to) you get a mail
> >   when your bug is forwarded upstream.
>
> That's what _you_ Debian maintainer think, because you know exactly how
> the BTS works.
> The user is absolutely not supposed to know that in each and every detail,
> and that's not written in any document the average user "should" be aware of.
>
> Summary: contrary to any argument you have raised or may raise, I had no
> way to figure out that I should not have acted like I did, that is as an
> average user (read "not an experienced Debian maintainer").

If the user (in this case here _you_) is not capable to do his own
research, he can _ask_. Here for example.

> Be prepared to flame other users for being at fault of not knowing that
> you're so buried in work that even the simplest requests may sleep
> for months without care.

Your rational part is saying that the DDs have too much too handle ("so
buried in work that even the simplest requests may sleep for months") and
your emotional part is adding ("without care"). The latter can not be
proven by facts though. Let your emotinal part calm down a bit so that
rationality takes the upper hand in this discussion.

> > > Sorry if I'm becoming more and more sarcastic, but I feel that some
> > > are more concerned with finding any excuse for justifying the
> > > unjustifiable, rather than actually trying to analyze the reasons and
> > > change things so that this will not happen again.
>
> >   three random things that I did for Debian today:
>
> No one assumes you personnally don't do enough for Debian, so there is
> no point in justifying yourself like that...
> However, the Debian KDE team managment system as a whole leaked
> in this particular tag+forward case. Yet, rather than recognizing it
> and trying to make things better for the future, some get angry instead...
> I naively thought pointing the leak may have come to a better handling
> of this cases, but it's pretty clear now that probably no improvement
> in practices may ever come out of this discussion, sadly, so I stop here.
>
> In the end we've all wasted our time with annoying discussions for two days,
> and 8 months were wasted for this sleeping bug (and God only knows for
> how long it would have if I hadn't eventually insisted to know what
> was going on). With probably other similar cases existing, or to come.
> Great, you win.

No, there's still a chance that something will come out of the
discussion, namely that you'll understand and accept also the perspective
from the other side.

I'm pretty sure that the maintainers are well aware of the problem. I'm
sure that if they could the would give you SW without bugs. But we're all
bound by the reality which is not like that.

And no, unless the SW or the process gets better nobody wins.

I hope I have not put wrong words into the Debian KDE maintainers mouths.
*t



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