Don Armstrong wrote:
On what % of bugs will the submitter be unnecessarily "deluged with mail"? This seems like an abstract hypothetical with no basis in reality at least according to any of the packages I've ever worked on.On Thu, 10 Sep 2009, Sandro Tosi wrote:I was thinking about this a couple of hours ago, but in the different direction: why not mailing the submitter by default? Ideally, I'd imaging nnnnnn@b.d.o to reach - submitternnn@bdo should reach submitters who are interested in being reached by default, but submitters who just want their problem fixed shouldn't be deluged with mail. Always cc'ing submitters doesn't allow for submitters to decide not to get those mail messages.
The submitter almost always needs to be in on the discussion for testing fixes and clarifying the report. For non-team maintained packages, there shouldn't be a whole lot of discussion in the bug report anyway that doesn't concern the submitter. As for XSF bugs (as an example of team-maintained packages) I can't recall an example when we didn't consider it critical to have the submitter in the loop for all communication.
The only counter-example I can think of is when maintainers decide to be jerks and play bug ping-pong, in which case we have an entirely different problem.
I, for one, would much prefer to have the submitter always CC'ed by default. - David Nusinow